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CSR Racing 2
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Circuit Laundry

(165)
Price
Free
Category
Utilities & Productivity
Last Update
Feb 03, 2018
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Store Performance Index

64%

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Ratings & Reviews performance for Circuit Laundry

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

165

Avg rating,
total

⭐1.0

Description

2511 chars

Circuit Laundry App<br><br>Use our latest smart-scan technology - and pay for your laundry with your phone.<br><br>Make doing the laundry less of a hassle with a mobile app that's as easy-to-use as our washing machines and dryers! The Circuit Laundry app lets you top up your Circuit app account* in seconds, and then you're good to go...just turn up at your nearest Circuit launderette, load your laundry, scan a machine's QR code and select the programme you want to start - job done! Your credit will be adjusted automatically so you'll always have your circuit account balance to hand. No need to stay and watch your washing.<br><br>Once the washer or dryer gets going the app also gives you a countdown** that tells you how long there is to go until your laundry is done.<br><br>* Please note that your Circuit app account is separate to your laundry card account you access from the Circuit website. If you haven’t used the Circuit app before you will need to sign up separately on the app. Balances from your laundry card cannot be transferred to your Circuit app account and vice versa.<br><br>**The app will rely on your phone having a wi-fi, 3G or 4G signal inside the laundry room to activate the machines - and also to see the countdown on the cycle if you leave to do something else while your wash completes. As long as you're connected, you can see how long is left on your chosen cycle and get on with other things instead of waiting in the launderette.<br><br>By downloading this app, you agree to the following T&C's:<br><br>You accept that you have a non-exclusive licence to use the app. You agree not to copy the app or infringe our intellectual property rights in the app.<br><br>The minimum amount of top-up credit you can buy is £5.00. Your payment will be processed through PayPal and Circuit will not hold any card details.<br><br>You can apply for a refund of part-used top-up credit by emailing us at apprefund@circuit.co.uk with details of registered email address, the date of the in-App purchase, the amount of credit purchased, and the amount of credit to be refunded. No refund will be given on balances of less than £5.00. Refunds will incur an administration charge of £3.00, which will be deducted directly from the refund value. Refunds will be made using the payment method used for the purchase. No refund will be processed for any free credit. Unused credits will expire 12 months after the date of purchase. Please see our website www.circuit.co.uk for more information.

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

London student 3
Feb 11, 2019

I’m like another user, I am going out of my way to review this app because I had such a terrible experience with it. I downloaded the app and topped it up but then it became buggy and I deleted the app in order to try to fix the bug but the app keeps crashing on me and I can’t even create a new profile. I’ve been having to get other people with the app help me do my laundry. Incredibly frustrating and inconvenient. To any universities or other potential customers, please please don’t inflict this app on your students or residents. A coin operated system would be much better. (Now speaking to the Circuit app developers, maybe fix your app??? The concept isn’t that terrible, but the execution is. If you could fix the bugs and make the app initiation and not a frustrating experience to use, I would be happy to recommend it. But it certainly isn’t fit for a recommendation right now.)

Tammy Janey
Aug 04, 2019

I thankfully only had to endure this app and process for 5 weeks and it was the worst laundry experience I have had. I would give it 0 stars if possible. Multiple times either the machines or the app would not work, but he app would still charge the money from my account. They are reasonable with refunding the money, but it’s annoying having to do it 5/6 times I do laundry. As well as the fact they are only open 8am to 5pm to issue refunds. Once I was told this company would call me back the next day within 24 hours to issue the refund when since it was after 5pm, but I received no call the next day. Another thing is the machines they use are very aggressive when it comes to cleaning clothes and actually has put holes in my shirts and socks while using this service. I would advise all institutions or facilities to never put you constituents through the pain of using this company. It has robbed me of my money and wasted so much of my time and energy. Please use another service or use a laundromat or really anything else.

John A 1537
Oct 15, 2019

I’m usually not the type of person to review apps; however, for Circuit Laundry, I’m willing to make an exception. Simply put, it takes one day to open a bank account, but who knows how long it will take to do a load of laundry with Circuit. Whoever designed this app should forever live in shame. Their parents should disown them, their spouses should divorce them, and their children should change their names. Never in my life have I encountered an app so broken and unsalvageable. The only way it will work is by the grace of almighty God. However, even then, it’s barely functional, and you will need to devout a considerable amount of time to complete a SINGLE load of laundry. Your own customers are laughing at you and how inept you are- no support or interaction at all from your end. I’ve been trying to get a hold of you to fix these problems... but you seem unwilling/unable to respond. My only conclusion is that you want to upset your customers and run a terrible business. If this is the case (which I hope it is), YOU HAVE THOROUGHLY SUCCEEDED!!

Bassist16
Dec 13, 2018

Your company and app is useless. You have scaled to the point where everything is so badly mismanaged and it is strongly impacting my experience at university as well as everyone I know who uses circuit laundry. There are constant break downs with the app and machine. You have got that right and with consistency. The amount of times I have gone down with all my laundry to find the machines out of order or the app not working is a joke. I have wasted so many hours trying to do my laundry. Another example of a nightmare with this service is a journey I am leaving for in a couple days and I need to pack my clothes. The machines are down. Am I expected to wash them a week in advance? This is not right. Servicing the machines takes ages and makes the whole laundry offline for hours. There are 400 people in my student halls. I can only hope these machines work for the rest of the year and that our voices through the student union can hep remove Circuit entirely from the campus. Very disappointing.

Ediest
Aug 11, 2019

This is my first app review, but I felt obligated to say something because of how absurdly bad this app is. Not only have I seen better development out of high school comp sci projects, but this app has “taken” money from me on multiple occasions, saying the machine ran when it did not. Additionally, it connects to the machine correctly maybe 1 in 3 times, and only lets you add funds above £5...so you have to waste even more money when a cycle costs a few pence more than you have loaded. I would never use this again if I could, but unfortunately it’s the only option available at the place where I’m staying. User beware.

CSR Racing 2

About Circuit Laundry

Developed by Greenwald Industries.

Circuit Laundry is ranking in   Utilities & Productivity

Last update was at Feb 03, 2018and the current version is 2.3.0.

To see all other keys and revenue click here 804328931

Circuit Laundry have a 165a user reviews.

Circuit Laundry was released in the App Store. It is developed by Greenwald Industries, who have also released the following apps.

Circuit Laundry has 165 user reviews.​

Circuit Laundry has an average rating of 1.0. ​The latest version of Circuit Laundry 2.3.0​ ​​was ​released on Feb 03, 2018​.

You can download Circuit Laundry ​here

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