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Chase Mobile®: Bank & Invest

(5 443 047)
Price
Free
Category
Finance & Productivity
Last Update
Mar 28, 2024
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Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for Chase Mobile®: Bank & Invest

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

5 443 047

Avg rating,
total

⭐4.8

Description

3927 chars

Bank securely with the Chase Mobile® app: send and receive money with Zelle®, deposit checks, monitor credit score, budget and track income & spend. Use J.P. Morgan Wealth Management to plan, invest, & set and track long-terms goals with Wealth Plan. Manage your accounts • Review account activity: checking, savings, credit card, home, auto & business • Deposit checks Payments: Convenient ways to pay • Send & receive money with Zelle® • Schedule and manage payments for your Chase credit card & other bills • Transfer money between accounts Chase Credit Journey®: Get free credit score • Take control of your credit, know where you stand, & set score goals • Receive free identity monitoring to help keep your information safe Budget & Save • See daily insights at a glance • Set up your budget & track debit/credit transactions Security: Keep your money safe & secure • We may notify you of unusual debit or credit card purchases • Lock & unlock your card in the app Plan for your future and manage your investments • Commission $0 trades for equities, ETFs & options • Use J.P. Morgan Wealth Plan for goal setting and tracking • Schedule meetings with an advisor Rewards, offers & deals • Track & redeem rewards • Earn statement credit by using Chase Offers with eligible credit/debit cards Connect with Chase • Schedule meetings with bankers • Find Chase branches & ATMs • Chat with representatives 24/7 Chase QuickDeposit℠ is subject to deposit limits and funds are typically available by the next business day. Available on select mobile devices. See chase.com/QuickDeposit for terms and conditions. Message and data rates may apply. Enrollment in Zelle® is required. Eligible U.S. bank account required. Terms and conditions apply. Learn more at Chase.com/zelle. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. • Some features are available for eligible customers and accounts only. Any time you review your balance, keep in mind it may not reflect all transactions including recent debit card transactions or checks you have written. • For illustrative purposes only—not intended as an endorsement or recommendation. • IMPORTANT: The projections or other information generated by Wealth Plan regarding the likelihood of various investment outcomes are hypothetical in nature, do not reflect actual investment results and are not guarantees of future results. Results may vary with each use and over time. • Commission-free online trades apply to trading in U.S. listed stocks, Exchange-Traded Funds (ETFs), and options. Option trades are subject to a $0.65 per-contract fee. Sales are subject to a regulatory transaction fee of between $0.01 and $0.03 per $1,000 of principal. There are costs associated with owning certain investments, including mutual funds and ETFs. Offer terms and pricing are subject to change and/or termination. Other fees and restrictions (including account types) apply. See chase.com/online-investing-pricing for terms and conditions. • Options contract and other fees may apply. • J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment adviser, member of FINRA and SIPC. Insurance products are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states. INVESTMENT PRODUCTS: • NOT A DEPOSIT • NOT FDIC INSURED • NO BANK GUARANTEE • MAY LOSE VALUE • Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC • Equal Opportunity Lender

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

_Branden_
Mar 11, 2019

I’ve come across online banks and the major name banks and none other compares to chase. With chase you can do everything you need to do. Literally everything you would need to do are included with the accounts you have with chase. Paying others: online banks don’t have the option of sending your money quick with zelle, chase offers zelle which means as soon as you hit the send button anyone with a bank that offers zelle can receive your money quick. Making deposits: one thing I love about chase is the convenience with their locations and branches. In New York where I’m from there’s a chase bank literally in front of Madison square garden and several around the neighborhood. Meanwhile any other location from a different bank you would have to walk further out several miles in some cases. Investing: investing with chase has been the best trading experience I have so far, other trading apps don’t match the convenience that chase offers , you can transfer money from your checking or savings account using a brokerage transfer and make cash available to your account instantly without having to wait multiple business days like other trading apps. Plus a bonus if you sign up right now you can get 100 free trades. And then after it’s 2.95 . Definitely a better offer than other competitors right now that charge 6.95 per trade.

dangityourecute
Aug 31, 2018

I’ve been using the app for over 4 years now and I’ve had no problems using anything. Mobile deposit checks works great, everything gets updated and I can pay off things whenever. The only problem I had was recently where I got a new phone number and my old number got disconnected, and I didn’t go into my chase app or the chase website to change it right away. I got locked out of my account for a total of 5 days. I called chase and got transferred twice and then had to wait for a call from one of them which I missed. Just because the only way to confirm it’s me is to send a text to my phone number that’s on chase which was my old number (which is disconnected). They kept saying that’s the only way to get into chase. This only got resolved because I got a “fraudulent activity” email. So I call them and then they finally confirm it’s me. And I’m able to change my phone number this way and get a new password for my chase app. That was definitely a hassle which was my fault in the end. But it’s good that the security is so good on the chase app.

Pete@a1qc
May 29, 2019

The app is pretty good. Not great. The online banking platform is very good. The people that work inside the bank are mostly very well trained, professional and customer service oriented. But Chase pays them crap! That is demonstrated in the huge turnover they have in personnel. My biggest complaint with Chase are the most important aspects of any business relationship. While there employees seem to care about the customers their bank policies and practices Demonstrate the opposite. They make lots of mistakes at the ATM deposit windows. 17 totaling over $800 in ATM deposits last year. Thank God that was discovered by my accountant while reconciling my monthly QuickBooks for tax purposes. I have to say their download to QuickBooks is very good also. But their fees are ridiculous. And the way they move transactions around to benefit them selves should be unlawful. And they make great offers that once you buy into an investment they change the benefits of rules. I would bank almost anywhere else if it weren’t for the fact that my accounts are tied into QuickBooks for 12 years. As a bank they stink but the people there are but the branches are very good. For whatever it’s worth...

Madstoney
Jun 10, 2018

I have used the Chase online banking app for 7 years now. I have always raved about how convenient and secure it is. I have never had a single issue until the last couple of months. I have had to reset my password more times than I can count. I will reset my password, write it down somewhere where I can remember, allow Touch ID, and then I am able to access my account for a glorious 3-5 days (maybe). It’s awful. This problem has gotten so out of hand that I will most likely be switching my bank. The resetting process is ridiculous. Security questions, SSN, credit card info, other personal info, etc. After a few days of going through the process again, I will start to log in to my account, only to be told the password is incorrect. It is never incorrect- the system just has a glitch. Has anyone else had this issue? I pay bills with the app, including my credit card (which is through Chase). It’s not just a problem with the app either. When I try to login with my computer, my information is still “incorrect”. I don’t always have the time to sit down and reset everything again. The app is wonderful when I’m able to use it, but the fact that I barely can cancels out any great feature. This is a major problem that needs to be fixed.

GP17dzw2
Aug 04, 2018

The in app mobile deposit feature is a nightmare! It totally destroys the convenience its suppose to provide! It is so annoying trying to deposit a check when the feature only relies on the camera to capture the other person’s account # on the check. I’ve gone through retake after retake and the camera constantly captures only a partial account # and it won’t allow you to manually correct it. I’ve used it multiple times before, but today was worse of all! After trying about 7 times, I went ahead and sent it through with the truncated # by accident. However, I quickly called the Chase to ask if they can see the full account # of the check because the app keeps truncating it, and they said yes. So I asked could they correct it on their end because the camera keeps picking up the wrong #, and they said no. I asked why can they override the # the app picked up since they have full pictures of the check, and they said they can’t, but will have to return the check with a $12 fee. UNBELIEVABLE that a bank of this size can’t override a mistake their own app makes when they have the full check in front of them! So no one can override the mistake this apps makes and the customer gets charged! So annoying and inconvenient!

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About Chase Mobile®: Bank & Invest

Developed by JPMorgan Chase & Co..

Chase Mobile®: Bank & Invest is ranking in   Finance & Productivity

Last update was at Mar 28, 2024and the current version is 4.504.

To see all other keys and revenue click here 298867247

Chase Mobile®: Bank & Invest have a 5 443 047a user reviews.

Chase Mobile®: Bank & Invest was released in the App Store. It is developed by JPMorgan Chase & Co., who have also released the following apps.

Chase Mobile®: Bank & Invest has 5 443 047 user reviews.​

Chase Mobile®: Bank & Invest has an average rating of 4.8. ​The latest version of Chase Mobile®: Bank & Invest 4.504​ ​​was ​released on Mar 28, 2024​.

You can download Chase Mobile®: Bank & Invest ​here

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