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Caribou Coffee

(31 756)
Food & Drink & Lifestyle
Last Update
Dec 09, 2019
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Ratings & Reviews performance for Caribou Coffee

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,

31 756

Avg rating,



1851 chars

The Caribou Coffee® mobile app is the most convenient way to pay, check in with Caribou Perks™ and fuel your day. Mobile pay means you can leave your wallet at home, and using the app to check in with Caribou Perks means earning and redeeming points is easier than ever! <br><br>Your Order, Faster<br>Skip the line by placing your customized order and picking it up. Easy!<br><br>Convenient Mobile Pay <br>Mobile pay makes it easy to scan your app, grab your favorite coffee and something to eat, without fumbling through your purse or wallet. Use auto-reload to keep your app charged up and ready for your adventures. You can also transfer funds from another Caribou Card® into your app account. <br><br>Caribou Perks Made Easy <br>Everything you love about Caribou Perks now lives on your phone. Show us your mobile barcode to check-in at the store and earn 2 points for every $1 spent. You can use your points to redeem rewards right from your app. Not a Perks member yet? Sign up right from the app, and earn any beverage on the house after your next visit! <br><br>Find a Store, Simplified <br>Need coffee now? Quickly find your nearest Caribou Coffee using the mobile app to conveniently fuel up and get on with your day. <br><br>eGifting On The Go <br>Make someone’s day with the gift of Caribou Coffee. You might not know their favorite drink, but sending an eGift from the Caribou Coffee mobile app is an easy way to let them know you care, with each and every sip. <br><br>Menu and Nutrition at Your Fingertips <br>Searching for your new favorite drink? Our entire menu is just a few taps away, ready to browse. Need nutritional information? It’s easy to find on the go.<br><br>Fun on the Go<br>Love games? Be on the lookout for fun stuff, like trivia and old school arcade games to pop-up and keep you entertained while sipping your coffee.

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User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Apr 03, 2019

I use the app on a daily basis and I find it extremely user friendly! There are, however areas for improvement. There are two things that I have run into while using the app that I feel could be updated/improved. When a customer has racked up enough points for a certain item, instead of creating a new order to redeem, it would be nice if this feature were in the “quick re-order” as well :) Lastly, I have made mobile orders and get to the store and they are closed! It would be great if mobile orders weren’t successful when the store is closed. Luckily, the store I go to on a regular basis has comped my drinks as I was able to show them I made the order and they knew they weren’t open because of some sort of technicality.

Feb 26, 2019

Signed up for rewards. Got one via email. Email didn’t have any directions for redeeming the reward, simply said come in to any Caribou Coffee location for a free drink any size. I came in, showed the email to the cashier. It took two cashiers to figure it out. They determined that the reward I had was instead a free soda through Einstein Bagels. Ha! I showed them again- the email clearly says Caribou Coffee free drink any size. So they just charged me $2.85 for a coffee anyway. It became obvious both employees were 100% illiterate. Finally, they just agreed to waive the price of a coffee, instead of helping me use the actual reward I had loaded into my account. Upon leaving the store, I tried downloading this app, specifically made for Caribou Coffee rewards, to see if that made a difference. And wow it was terrible! I am not able to use a reward unless I find a store location. But guess what? The store locator function is broken and says there are no store locations in the USA. And yes, I did turn location on. And if you do manage to find a location, which we were able to do after restarting the app, it won’t let you select it or order from it. I tried, my husband tried, after twenty minutes we admitted defeat. The Caribou rewards program is unusable, as is their app, and I won’t be giving them my business. There are plenty of other coffee companies that do have their act together, I can go there instead. What a laughable shame, Caribou!

Dec 22, 2019

My hometown just got a Caribou and the location has quickly become my favorite place . I have been here almost every other day since they opened and finally became a Perks member (this was of course after I had already spent almost $100 at the location within 3 weeks !) 😁 I absolutely love coming here , the store is beautiful, they always have great drinks, wonderful food and snack choices, and a wonderful ambiance. I get so much work done here and they are so kind, friendly and beyond welcoming. They all work great together as a team and I love the energy here . I can confidently after moving from Minneapolis to Faribault two years ago, I have officially gone from a Starbucks person to a Caribou person and love it so much !

Slcr line
May 17, 2018

Edit: is there a way to store gift card balances in the app?? I only see a way to add credit cards. I really like this app - super convenient! But one thing it is lacking is your history. When I load funds to my account it would be nice to be able to see the history of purchases using those funds for at least the last 10 visits or something. One other idea would be to tie in the drive through wait time and put that on the app real time so you can see if your drive through wait would be 1 minute or 15 minutes at any given Caribou. That’s helpful (1) to let people know if they have time to grab a drink before they have to be somewhere (before getting stuck in a drive through line) and (2) can help people decide which Caribou they want to go to of one is less busy than the other.

Mrs. Bee 09
Mar 01, 2019

Yup, it’s good! After realizing I earned a free coffee, I ran (not really ran, come on it’s to early for that crap) to my local Caribou to get a Large Vanilla Latte. I come home sat on the couch and drank my delicious coffee, my very handsome signees cat, named Harvey joined me. It was a great cup of coffee and it was a nice surprise to see I earned a free cup! Ok, ok, this is super lame review but you get the point, it’s a good app. If I hadn’t got the app I would have never been so concerned with “checking in” with the nice barista and making sure I got credit for whatever I spent. Seriously, over the last 10 years I probably could have opened my own stand alone Caribou coffee shop AND yes the bagel company would be attached to it (I cant remember the name of those yummy bagels) Anyway, get the dang app!!!

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About Caribou Coffee

Developed by Caribou Coffee Company, Inc..

Caribou Coffee is ranking in   Food & Drink & Lifestyle

Last update was at Dec 09, 2019and the current version is 3.12.2.

To see all other keys and revenue click here 971358255

Caribou Coffee have a 31 756a user reviews.

Caribou Coffee was released in the App Store. It is developed by Caribou Coffee Company, Inc., who have also released the following apps.

Caribou Coffee has 31 756 user reviews.​

Caribou Coffee has an average rating of 4.8. ​The latest version of Caribou Coffee 3.12.2​ ​​was ​released on Dec 09, 2019​.

You can download Caribou Coffee ​here

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