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Careem كريم - Car Booking App

(18 558)
Travel & Lifestyle
Last Update
Jan 24, 2020
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Ratings & Reviews performance for Careem كريم - Car Booking App

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,

18 558

Avg rating,



1937 chars

Careem is MENA’s #1 car booking app for a safe, reliable and affordable ride. Commuting to work? Airport transfer? Visiting family? Forget about parking, traffic, car rental, or waiting for a taxi. Download Careem now for hassle-free transportation.<br><br>What makes Careem awesome:<br> - Booking a ride is easier than lifting your arm to hail a taxi<br> - You can book a ride for immediate pick up – think shopping trips, or the daily work commute – or schedule a ride for later, which is great for getting to the airport on time <br> - The Careem app provides a fare estimate and allows you to track the driver (Captain) in real time<br> - You’re a grown up with choices! Pay the way you want, we accept cash and credit cards<br> - Our GPS tracking is on point (see what we did there), so our Captains can easily reach you<br> - Our customer support is ready to help you all day err’day<br><br>Booking a Careem is easy:<br>1. Download the app. Our GPS ninjas will automatically pick up your location<br>2. Pick your car type and choose ‘Ride now’ or ‘Ride later’ depending on when you want to get going<br>3. Choose your drop-off location for a fare estimate<br>4. Tap ‘YALLA!’ and instantly get confirmation complete with your Captain’s details and location<br>5. Track the ride in real time. Then just get in, sit back, and relax. You only pay after the ride is complete<br><br>Follow our social media accounts to be in the loop about amazing offers<br>Facebook:<br>Instagram:<br>Twitter:<br><br>If you are facing any issues with the app or have any suggestions, email us at<br><br>Careem’s transportation service is available 24/7 in major cities around MENA, Pakistan and Turkey such as Dubai, Lahore, Karachi, Riyadh, Jeddah, Cairo, Beirut, Islamabad, Istanbul and many more. Visit to see if we operate in your city.<br><br>Yalla let’s go!

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User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Jul 11, 2019

though i own a personal car , i like using careem in many situations like avoiding traffic or not being in a good mode to drive my car , i really liked it but you should have some additional services so you can keep up the success you guys did when you started careem in BASRAH , the vip’s ride should be available for important people who needs a private & luxury cars for transportation , and you should have special cars for the very special people or people who have sensitive positions and need a suitable ride for them , so u should add mercedes-like cars and SUV’s beside armored and other special rides and then i assure u , u would be the best transportation services in the whole iraq and not only basrah .. wish you good luck ❤️

May 07, 2019

I was very happy with this app being available in my city because it made finding a cab easier. So whenever I need a cab at night, I trusted Careem because that meant I didn’t have to stand alone in the street waiting for a cab, and whenever I needed to be somewhere on time I used Careem because it spared me the wait and wave and got me to my destination quick. Plus the drivers were always polite and on time so I was a happy customer, until.. The latest update on the app suggests that a Careem ride only gets you one seat in the cab, and allows the driver to pick other passengers on the way or to have other passengers along. I was told if I have company, I should just call the captain and ask how many people are with him (as soon as I did he started nagging how I’m only allowed one seat) so if it’s not compatible I cancel the ride and search for another captain, which to me is a waste of time. This new update took all practicality from the app.. so I won’t be using it anymore because it’s now the same as howling a cab in the street.

Jan 19, 2019

I’ve probably never written a review for an app before, but this app has gone too far past my expectations for me to stay quiet. Not only is the app quick, but you also get the quickest captains too. I get discount codes all the time for Careem, including points for using the app so often. Not to mention their amazing customer service; as soon as you rate your driver, you receive an email concerning your rating. This may seem hard to believe, but I have a perfectly working car and a driver that is on duty 24/7, yet I still choose Careem as much as I can. If this app was available in USA, I’d use it there too. Long story short, get the app. It’s so worth it.

Jan 15, 2020

I used to use this app all the time but since getting the iPhone 11, I haven’t been able to use it. When I try to log in when I’m connected to WiFi, it immediately says it encountered a technical problem after I enter my phone number. When I log in using data, it’ll accept my phone number, give me a pin, and after I enter the pin it would ask me for my password. Once I give my password, it’ll take me back to the start screen with a loading wheel on it indefinitely. I know I entered the password correctly because I was able to log in to my account on the computer. When I try to use Facebook to log in, regardless of if I’m using WiFi or data, it doesn’t do anything. This app would probably have 5 stars from me because I know the service is great and I relied on it a lot, but the way it is now, it’s unusable.

Sep 25, 2019

Will it hurt to have a call centre or a helpline or a customer service that actually works. Charge money for it if you have to but the current scenario is simply ridiculous Careem founders are proud they have sold off to Uber but they have committed one of the 7 deadly sins, by giving in to greed and ruining a perfectly good app and service. I cant even log in to my own account. Not that I am concerned but I dont want you guys having my credit card info and no privacy policy as once already data was leaked from Careem and everyone knows it. Take a look into your “technical” issues and review the support your team gives. Now that you have entered the corporate world learn to spend some thought on how you treat customers. Dont worry every dog has its day, Nokia thought it would last and guess what, whens the last time you saw one........

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About Careem كريم - Car Booking App

Developed by Careem.

Careem كريم - Car Booking App is ranking in   Travel & Lifestyle

Last update was at Jan 24, 2020and the current version is 9.2.6.

To see all other keys and revenue click here 592978487

Careem كريم - Car Booking App have a 18 558a user reviews.

Careem كريم - Car Booking App was released in the App Store. It is developed by Careem, who have also released the following apps.

Careem كريم - Car Booking App has 18 558 user reviews.​

Careem كريم - Car Booking App has an average rating of 4.0. ​The latest version of Careem كريم - Car Booking App 9.2.6​ ​​was ​released on Jan 24, 2020​.

You can download Careem كريم - Car Booking App ​here

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