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I love this app, every other credit/bank company should hire this developer and let them implement the same concepts. Best and smartest option is to have multiple profiles to sign in to different accounts. I don't need to erase and retype account information from mine to my wife's to my mother's, to whoever finances you're managing. It memorizes it and let you sign in with ease. Best option hands down! This app all around is very well designed, easy to switch between cards, easy to find your interest rate on purchases and cash advances, statements. Some credit card apps don't even have that information available, can't find it on Chase app, it's ancient, doesn't even have Touch ID. TD Bank app doesn't have Touch ID. It's been 3 years since we got fingerprint option on iPhone/iPads, are those companies just enjoying ripping us off with high interests that's all? They can't even provide well developed app so that we can see our debt in full light? Another great option CapOne provides with this app is Creditwise, it's not just showing you your credit scores, it actually gives you full credit report, with all your accounts, amounts and other financial slavery information ;) Well, all I can say, capital one delivered with this app, I'm happy some businesses are about customers. Thank you!
Capital One made a great banking app with many features that are very useful, especially when traveling abroad. I lived in Russia for 2 years and had my Capital One credit card with me that I used for everything (even taking cash out of an ATM in Rubles!) and there was never any issues. When spending regularly there are no charges when paying with the card abroad which was really an awesome feature I took advantage of. I was able to spend and replenish my credit card by making payments through this app. You never have to worry about money when traveling with this company or with this app. All other banks make it a pain to do this but with Capital One it’s really easy so long as you set a travel notice in the app. Then you are free to go wherever you wish and spend however you want. If Capital One sees this, I would like to point out however that in the past couple weeks following the last update, my app has began crashing on start up until I open it two to three times when it starts working and gets to the log-in screen. I am on an iPhone 6 with the latest iOS 12.3.1. I also have to note that I am pretty low on available memory on my phone if that makes any difference...
From what I hear this app and Capital One as a whole is AMAZING for credit card holders but for those that own deposit accounts this app really isn’t that useful! I’ve been banking with Capital One for years and I can honestly say I miss a lot of the features the Capital One Wallet app used to provide. I’d love the developers of this app to take their deposit account holders into consideration and add features like alerts when a deposit is made to my account as well as alerts when a transaction is made over a certain dollar amount. To be clear, when I say alerts I mean actual notifications to my device sent from the app that appear on my home screen. I don’t want to have to receive alerts via text that is so outdated plus I have enough text threads as it is between work and family. I’m beginning to feel like Capital One isn’t interested in investing in their deposit account holders now or even in the future. I believe this company is more focused and geared towards their credit and lending services. To be fair Chase not only provides these basic notification services to customers but they also have added the ability to view what you spend money on weekly to their app. I do not want to close my accounts and go over to another bank because I truly enjoy banking with Cap. One. I love everything from the customer service all the way down to the debit card design. But I have a feeling I will leave if I don’t see any changes being made.
For everyday stuff, the app does what it needs to do. For transfers (both paying people and transferring money to external accounts), lord help us all. Cap 1 has been painfully behind Chase’s curve for nearly a decade now when trying to send money to people. Not only is transferring through Zelle a giant pain (Chase uses them too and it works fine, so why such a bad experience with Cap1?!), trying to know what automatic transfers have been set up is an act of futility. In the past, I could go to the website and see all of the transfers I have set up. The app shows them, but I can’t edit or cancel a series of transfers. Now, their website is just stupid with transfers and doesn’t even show them all even though the app shows them. I can’t cancel an upcoming transfer because it has gotten so far off target for when I actually need the money to appear in another account. So now I have to check back on the website (and risk forgetting) just to cancel a recurring transfer. I’ve had a transfer not show up anywhere, so I scheduled another one only to find out that caused two transfers. I tried to cancel one, they both disappeared. Set up another transfer only for there to be two transfers again. Get your *ish together Cap 1! Stop trying to redesign your website into the stupid boxes and make it functional!
Capital one app is a convenient way of tracking expenses and making on the spot payments. In our business it was a great card, with multiple users we made payments daily if not twice daily. Apps are made for convenience. However, with the C1 App there is no way to remove draft accounts. Some what Defeats the purpose of having a mobile App. We had someone break into our office and forge checks . Our bank(s) closed our accounts-as we have 3 dba’s. Just as our daily capital one payments were being drafted our accounts were closed. using the Capital one App, we added our new accounts- the only difference in draft account numbers were first 3 digits. The capital one App only shows the last 4 digits. So if you are traveling as we do in our industry, living by our smart phones, you are stuck guessing what account is the correct account to be drafted. Capital one closed our account and refused to reopen it. After 2 years of multiple weekly payments and 10 of thousands spent on the card monthly , our Capital one app failed us by not showing which bank account was which. Make sure if you change bank accounts you are near a desktop to immediately change draft information because the mobile app will not allow you to delete accounts. We changed over 30 payable accounts due to this forgery nightmare. Capital one is the only card that failed us and closed our account- App is incomplete and still needs work.
Ranked “Highest in Customer Satisfaction among Mobile Banking Apps, 2 Years in a Row” by J.D. Power, Capital One Mobile lets you manage your credit cards, bank accounts, home and
auto loans anywhere, anytime, from one place on your iOS device. Check account balances, pay bills, view payment activity and transaction details, set up notifications — and lots more.
Access your accounts lightning-fast by using Face ID, Touch ID or SureSwipe®, personalize your app with a greeting name and profile picture — even check and monitor your credit score for free with CreditWise®. Also, you can now monitor your Credit Card purchases in real time with Instant Purchase Notifications. Get all the details you need anytime your card is used to make a purchase – just an extra layer of security!
Plus, you can:
• Use Zelle to securely send money to friends and family
• View and export statements
• Redeem rewards for statement credit
• Transfer money & deposit checks
• Make auto and home loan payments
• Activate a credit or debit card
• Report fraud
Did we mention the app is also available for Apple Watch? That’s right! Now you can really keep a closer watch on your accounts.
For J.D. Power 2018 award information, visit jdpower.com/awards.