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I love the idea of going digital. I have never had a problem with bugs or anything like that. However, I can’t help but feel like there were some things that weren’t thought of or thought through. For example, they make you choose one school to donate to, and that’s great if you only have one child but when you have multiple and some are in a different school, it’s hard to divide and share your earnings. The second thing I am not a huge fan of is, having to use the receipt. I like how it gets everything all at once, but there are some things that I buy that are personal and I am not a fan of sharing that. A suggestion I have is to put a barcode or something that we can scan on the inside of the box so people can’t just scan it while they are at the store.
I see that many people are having problems submitting receipts. I’m having problems just creating an account. Now it won’t even let me create an account because it now says my email is already signed up. But when I try to login with info that I tried to sign up with, the login fails and says to check my email/password. Tried to reset password but it won’t recognize my email and send me a reset link. Tried to contact customer service, but it won’t even submit their customer response form. Which is now why I am writing this review for this app(the first I have ever bothered to write) because this is more trouble than it’s worth! School’s are going to be the real losers in this because I see I’m not the only one having problems with this app and I don’t have time for this nonsense. It’s much easier & faster just to cut the box top out in the first place instead of jamming up my phone with yet another app. And I agree with some of the other reviewers with the fact that it was fun to have the kids involved in collecting the tops and getting prizes at school. I’m not going to keep going through this foolishness if they can’t get this together.
At first I thought the digital option was neat, but then I realized it required a photo of the receipt. I pay digitally or order my groceries for pick up, both of which produce a digital receipt and nothing to scan. If I could upload a screenshot that may work, but it may be more the one screenshot. Also, as others have said, I have kids at multiple schools and can’t easily divide them up. Lastly, our family lives a 1000 miles away and their great grandparents love supporting by sending a card with the box tops and we are going to miss out on a lot of box top collections now that they can’t cut them out. They don’t use smart phones. It would be nice if there was still an option to cut or scan. I am usually a proponent of going digital, but I think a few things were missed with this change. Hopefully there can be some adjustments made for a better customer experience that still allows the schools to benefit the best they can.
The app keeps telling me I am submitting duplicate receipts when I am definitely not. I bought many boxes of Cheerios on the same day (30+), but for various reasons checked out separately, so had multiple receipts each with 5 boxes of cereal on it. The app keeps telling me one of two things: “duplicate receipt” or “no eligible items” when there are clearly 5 boxes of Cheerios on my receipt. Our school has lost out on over $20 so far just from my purchases. The only response I’ve received from customer service is “please submit your missing earnings through the app”, but that is a massive pain since the receipts are not logged in my account because the app refused them. My only option is a help ticket which takes forever when you have to do a separate one for 10 receipts! Ain’t nobody got time for that. NOT IMPRESSED AT ALL. Please fix the problems and improve your customer service experience. Many other companies bend over backwards to fix a problem...not so here. My account got credited a total of $2 instead of the $20+ the app had missed. Not cool.
I’m not normally one to adopt new technology quickly, but as a former teacher, I know how much needed money for supplies Box Tops for education has brought into the schools and I don’t want that opportunity to be lost. Scanning in the review is pretty easy- although it takes a minute or two, good eye sight, and a steady hand, but it is not as easy as tearing off a boxtop was. The good news is that they can’t expire this way, I can’t miss a few, and I don’t have to worry about the kids forgetting to turn them in on time. Still, I worry that many won’t take the time to adapt to the new method. If it were combined with coupons for boxtop products, I would be more likely to buy these products than their generic equivalents. A dime per product to the school isn’t enough to justify the (often) multiple dollar expense of the name brands over generics.
No more clipping. No more sending Box Tops to school. All you need is your phone. With the Box Tops for Education app, you can turn your everyday receipts into cash for your school. Here’s how:
- BUY the Box Tops products you
already know and love
- SCAN your receipt so that your Box Tops purchases are recognized
- EARN cash for your school, based on your eligible purchases
Twice a year, your school will receive a check and can use that cash to buy whatever it needs!
Super-charge your earnings with special bonus offers shown in the app. No need to pre-select or opt-in for these bonus offers, and you can stack as many as you like. Just buy the eligible products, scan your receipt, and watch the earnings stack up! And, in case you didn’t already know, here are some of the many Box Tops products that are probably already in your pantry: Cheerios®, Lucky Charms®, Cinnamon Toast Crunch®, Nature Valley®, Totino’s®, Old El Paso ®, Annie’s®, Yoplait®, Fiber One®, Chex®, Paper Mate®, Nestlé® Pure Life®, Lysol®, Boise® and more. Just look for the Box Tops label on the package. For a complete list of participating products, visit BTFE.com.
Psssst, just one last tip for you. Still seeing the traditional Box Tops clips on products you’ve bought? Most participating brands are allowing you to “double dip” by clipping unexpired traditional Box Tops to send to school AND scanning your receipt for double earnings!
Over the last 23 years, more than 70,000 K-8 schools across the U.S. have earned over $913 million through the Box Tops for Education program. With the new Box Tops app, you can be a part of the next evolution of the program – strengthening our schools for generations to come.