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There is no line when order online! <br>With the Beyond Menu App you can search restaurants online and order for pickup, delivery or even make reservations without ever having to pick up the phone. Choose from thousands of different local restaurants and over 25 different cuisines. It’s time you try something new and explore the restaurant community around you to see what you’ve been missing out on all this time. You can browse restaurant delivery menus, read restaurants reviews ,explore restaurant coupons and order takeout right from your mobile device. Since we’re nationwide take the app with you wherever you travel to!<br><br>Other awesome app features include:<br>- Easily search your neighborhood or any location with autocomplete and GPS services<br>- Save as many different addresses as you need<br>- Explore coupons and restaurant offers and apply to your cart before ordering<br>- View past orders and re-order with the click of a button<br>- Easily check out with a scan your credit card function<br>- Have access to a large network of support representatives<br>- New updates and features to be released continuously<br> <br>Cities/Areas Served:<br>Baltimore, Denver, Los Angeles, New York, Phoenix, San Francisco, Boston, Houston, Miami, Omaha, Portland, Seattle, Chicago, Las Vegas, New Jersey, Philadelphia, San Diego, Washington DC, and more!
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
I saw all previous reviews that were bad and was hoping things changed as the most recent ones was fairly good. Ordered placed the app to local restaurant and received an order confirmation and they charged my American Express card immediately. Half hour later we go to the restaurant to pick up our order they don’t have anything for us because they never got the order and that was because the restaurant hasn’t been signed up with beyond menu for at least 3 years now. We placed an order anyway with our local restaurant and paid for a new order on a separate credit card. I immediately called BeyondMenu it’s 8 PM California time on Friday night and I get a woman that answers the phone, which kind of sounded like I was calling a customer service rep at their home (?) so I proceed and explain the situation, gave her the order number she said she’ll cancel the order and that I’ll get an email confirmation but I should see the credit back to my credit card in 3 to 5 days depending on my credit card company. Got a love these places who charge your card right away but take a week to give you the money back. I put this on my American Express and if it’s not taken off I will immediately dispute it with them they are the best company to deal these types of situations, I will get my money back but for the time being I’m out $40.
I downloaded the app and placed an order. No issues. Second time I used the app I placed an order at the exact same restaurant using the exact same payment method (Apple Pay) I used in my first order. 5 minutes after I placed the order I receive a call from some Illinois phone number and I don’t answer and it goes to voicemail. I check the voicemail and it’s Beyond Menu saying they need me to call them back to verify payment info. This sounds so suspicious—I’ve never had to call back a food app to verify anything. So I call back, and it sounds like I’m calling some woman in her bedroom and she asks for my order number and then starts asking my name and then billing info. I told her this is beyond weird and I’m not giving some person at a strange number my personal information. She could tell I was irritated and didn’t push the issue and said fine, you don’t have to give it to me, not indicating any consequences if I don’t. The whole conversation seemed very unprofessional. I said ok and hung up. I then arrive at the restaurant to pick up my order and I’m informed that the restaurant was called by Beyond Menu and told them to cancel my order. This is absurd, and this app is amateur at the very best, and very scary considering they hold my personal information. I would not recommend this app to anyone.
I ordered from a local restaurant and received my confirmation email at 5:56pm. I patiently waited for my delivery but after an hour and a half I decided it was time to call and check on my order. The girl at the restaurant said my food was almost done and will be sent out for delivery soon. I didn’t complain since I figured it was a Saturday evening and thought maybe they were busy. Now at 8:30pm (an hour after the last phone call) I call back and ask to speak to a manager. Which was the gentleman who had answered the phone. I explained the situation that it had been 2 1/2hrs since putting my order in and we have still not received our food order. I explained that I had called and spoke to someone an hour ago and she told me the food was almost done. The gentleman said he would investigate and for me to hold. He came back on and said they didn’t receive the order. I explained that I received the confirmation email. He ended up putting me on the phone with the delivery driver. The delivery driver was great trying to figure out what had happened. In the end, we got our delivery at almost 9:30 at night. Needless to say, I was not happy.
I placed an order through the app but when my husband went to pick it up they said they didn’t have an order for us. He showed them the screenshot of the order; again, they said they didn’t have an order but would make it ASAP. Forty-five minutes after I placed the order, Beyond Menu called me to see if I’d picked up the order. Since we were eating, I didn’t bother to pick up the phone. They called again, 5 min later, to see if we picked up the food. I called them back when we were done eating and here’s the reason for one star: after repeating this story to the rep he asked why I didn’t call the restaurant to confirm. Well, isn’t the point of the app to not have to call them?? I told the rep that my husband showed the restaurant the confirmation and they denied having the order. He then asked me AGAIN why I didn’t call the restaurant. Now this is getting old! Why would I call when my husband went down there and was told no order? Then the rep said, “so why are you calling us?” Fricking moron! You called me twice! Uninstalling the app and will call the restaurant direct the next time.
I placed an order several days ago. The food was some of the worst Chinese takeout I have ever ordered. Really poor quality stuff. So, I decide to write a negative review (1 star). I wait the two days or so for the review to post.... nothing. Five days, nothing. Then I looked at the other reviews for this carryout joint and the last posted review was from 2 months earlier. The posted reviews were all 4 and 5 star, with one 3-star review where the wording was still favorable. Now that’s bunk! No reviews in 2 months and all favorable? More likely, there were no positive reviews in that gap. My guess is that it takes 2 days for someone behind this app to weed out the bad reviews one-by-one before posting just the good ones. The other problem I had was when the app said my latest restaurant choice was located just 8 miles from my friend’s place where I was having dinner. I cranked up the GPS and headed out (without looking at the time/distance stats unfortunately). It turns out the place was 22 miles away, not the 8 reported by this app. This app is going in the trash where it belongs.
Developed by BeyondMenu.
BeyondMenu Food Delivery is ranking in Food & Drink & Lifestyle
Last update was at Dec 20, 2019and the current version is 2.65.
To see all other keys and revenue click here 760852900
BeyondMenu Food Delivery have a 77 479a user reviews.
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