Walking Workouts

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The app led me thru a series of start up questions such as height, weight, weight loss goal, etc all with a “continue” button at the bottom of the pages..until about the 3rd page which has a list of features such as “Professional walking programs”, “Audio guided walks”, “Daily statistics”, etc and that now familiar “continue” button at the bottom of the screen page. Except this page had small print after the continue button that you would not see unless you scrolled down. The small print informs you that pressing the above “Continue button” means you accept their privacy policy and the billing terms. You are agreeing to being billed $9.99 per month if you pressed the “Continue” button. No way for me to back out of this page or go to other areas of this app...I’m locked into agreeing to a subscription I do not want so I deleted the app. That small print further informs me that deleting the app will not cancel the subscription. So beware. The app can lead you through a deceitful series of questions using a strategically placed “Continue “ button at the bottom of the pages until you get to the subscription page with its small print below the page fold after the “Continue “ button.

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This rating thing REALLY needs to have a zero stars option. I am livid at the deceptive tactics used by this company to obtain customers. It tricks you into clicking on the $119 year long subscription. It lists prices leading you to think once you click on the app you will be given a choice to select on of those options, but instead it automatically signs you up for whatever the browser is on...and of course they set it to be on the most costly. It leaves people accidentally clicking on a year instead of a month. It also deceptively states that “your card will not be charged if you cancel before (one year from the date of clicking on the app, in my case July 2,2020). Nowhere does it state that your card is already charged! Yet another deception. To make matters worse, they refuse to give refunds. You have to call apple itunes to get it refunded (which they will do). Extremely shady app. I do NOT RECOMMEND IT!!! They are con artists. If you value your money, don’t click on ANYTHING they offer. I can see from the reviews that I am FAR from the only person this has happened to.

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UPDATED: Like many others I accidentally clicked on the yearly subscription when I intended for the monthly. I’ve tried everything possible to get it switched to the monthly, unsubscribe, cancel and nothing. I have never been so absolutely disappointed in an app. How do I get my money back?! FitnessPal has the same exact options for free. ***Regarding the apps reply: You’re app dos NOT give the option to change subscriptions after clicking on one option. It locks you into that option. If I had the option to change to the monthly after accidentally clicking the yearly I MIGHT have continued my monthly subscription. You’re app is a joke. Quit trying to take advantage of people.*** *** For those of you who accidentally click on the yearly subscription you can not cancel or change subscription once you’ve clicked on it from your phone or computer. The loop hole is to call the service number online for apple. The lovely tech support will help you out. You’re welcome. -Very very mad iPhone user!

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I initially downloaded this walking app with the intent of trying it out the free subscription. As soon as I opened the app, it defaulted to a 1-year subscription, though I had no intention of purchasing it. I was attempting to move to the next page and accidentally hit the button to agree to the purchase and, since I was on my phone that recognizes my face to unlock/ pay for items, I was charged for a yearlong subscription. The terms and conditions that I would have to agree to never popped up before my agreeing to purchase, nor was I given enough time to read what I was “agreeing”. Within minutes, I attempted to cancel, however the app only allows for cancellation after the year is up. I think that violates laws throughout the United States that allow for returns of products that don’t suit, that you don’t like, or that don’t provide service or product advertised. I have deleted this app and I expect a full refund.

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I was trying to set up this app to try it out before purchasing anything, and it asked for all my information. I was maybe busy, but I didnt see where I could check out the app, it just asked me for my fingerprint like all apps do. Suddenly it says thanks for your purchase ! I was mortified because i dont have $120 to spend on an app! I immediately went to the itunes store and canceled but it says i have the subscription for a year. I then went on a walk to try it out. I mean, what a basic app. I dont want to listen to a robotic siri voice on my walk! For that kind of money, you seriously couldnt use a real persons voice? And honestly, where does the value come in? There is nothing on the app but a few workouts. It’s a terrible app, and I would imagine that’s why you need to slip that in there to steal people’s money. It never asked me if i wanted to ‘upgrade.’ What a complete ripoff!