User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
I almost have OCD when it comes to buying cell phones and protection for them. The lady in the department spent almost an hour helping me select a case and screen protector for my phone. She made sure that I not only got the best one for my phone, but the best one for the best price. She could have easily grabbed the most expensive one on the rack and gave it to me, but she didn’t, she made sure I got the best one for me and my phone. Then she installed them and made sure I was happy with them and told me that if I had any problems to just come back and they would help take care of them. I would definitely recommend them to anyone.
Well I have to say this is an app that I will be getting rid of. This app caused me to miss out on a deal of the day due to not letting me sign in. It actually took 10 attempts and when I got in and added item to my cart it said I need to be connected to the internet!!! Not only was I connected the freakin app logged me in, just when I’m ready to make my purchase it says I’m not. I eventually got to a computer and the items were sold out!!! This has got to be the worst update of any iOS app ever. That was during the week, the same thing happened on Black Friday! Wouldn’t let me into the app via my saved password and fingerprint. Then if I enter information manually, it tell me “oops looks like something has gone wrong”, not only is this condescending (I know something went wrong I’m using the stupid app) it’s insulting to someone experiencing issues. So thanks for letting me know of the continued Black Friday sales that your app wouldn’t allow me to take advantage of.
I’m constantly getting an “Internet connection is required” notification when I open up the app on my iPhone X and it’s ridiculously annoying! I use this app everyday and it’s a gamble to see if the app opens up properly when I tap on it. I can’t access anything on the app every time I get that message and it’s literally about a 10% chance that it opens up fine when I want to use it. I have unlimited data so there is no reason to be having this issue. When this stuff happens I have to close the app multiple times and let like 5-10min pass before trying to open it again for it to work properly, if it even does. The only time I do not have this issue is when my phone is connected to WiFi, which is fine when I’m home, but I use the app more when I’m on the road. This has to be fixed already. I’ve had this issue for a couple of months already and I’m just fed up with it!!
I have had this problem before. Once you place an order and begin to process it, whatever credit card you choose is stuck in your memory for this purchase forever. I can’t change to a different card. Closing the app and starting over doesn’t help. Clearing Safari doesn’t help. Restarting the phone doesn’t help. What was there is still there. Today I added a card. The process failed because I entered an incorrect expiration date. I went back and corrected and saved the date. A review of purchase cards now shows correct date. When I go back to complete the transaction, the incorrect date is still there. And ain’t nothing going to budge it. Now I cannot order and pick up in store. I have to up there and waste time locating the item and then standing in a line longer than the pick up line. Not a happy shopper.
I will never step in anymore at Reston,VA location, horrible customer service and poor management!!! Purchased online 2 Ecco dot devices and one of them came with a free tp-link smart plug. Went there and they weren’t able to give me the smart plug just because in the timeframe of 24 hours they changed the offer so I can’t have . Showed them screenshots and confirmation email but NOTHING, didn’t care at all. Obviously I canceled everything and walked out. Same was 2 months ago when I went to purchase a HP printer. Asked 4 times for assistance but had to do a 20 min research on my own...still no one showed up after calling several times and kept saying someone will come help you. Wasn’t the only one...2 other customers where in the same situation!! They just don’t give a f***k. Well this is how you start losing clients and lowering your revenue.
Developed by the Best Buy Co., Inc..
Best Buy has 111 863 user reviews.
Best Buy has an average rating of 4.8.
The latest version of Best Buy (19.10.20) was released on Nov 04, 2019.
You can download Best Buy here:.
Get everything Best Buy has to offer – wherever, whenever. Find stores, find deals,
find reviews, find the lowest prices on the hottest tech.
The Best Buy app lets you:
Browse our massive product catalog
Locate any of our 1,400+ stores
View My Best Buy points and redeem certificates
Check order status and view past purchases
Create a wish list or wedding registry
Shop the weekly ad, Deal of the Day and featured offers
Search in-store clearance and open-box items by store
Check gift card balances
Check phone upgrade eligibility
Find trade-in values for your old electronics
Continued use of GPS running in the background can dramatically decrease battery life.
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