Bay Club Connect

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I’m not sure how this is adding value. I’m sure it’s helping their sales team with data collection. But given it isn’t actually a functional app it’s pointless - every link redirects to a URL. None of the childcare options can be booked and it doesn’t appear to have any info about what’s on at our home club. It’s easier to look at Google app which has a direct link to my class timetable and doesn’t require login. Deleting and reverting to swiping my card. Either do apps properly or don’t do them - as any tech company will tell you. Just looks embarrassing for a company trying to capture a Silicon Valley market.

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This app isn't ready for prime time. Way too many bugs. For instance, if you view an invoice, there is no way to get back to the app. The app is pretty useless right now. I'm really surprised the events and class schedule isn't native in the app (why would they redirect you to their website)? For a multi-million dollar company with thousands of members and in the tech capital of the world, I am quite surprised that this is the app that they released. Although, that seems to be the Bay Club way...over-promise and under-deliver.

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I sincerely hate this app. Bay Club took over Club Sport in Oregon and forced us to switch to this terrible platform (Club Sport has a great app!) This app is unresponsive in several spots (Classes) and there are many spots you have to double tap, which I’ve never experienced in an app. There’s no embedded hamburger menu for navigation. The events are buried under a Classes main menu. There’s no way to get back once you’ve accessed a sub-menu. You have to close the app all together and restart.

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I have had nothing but issues with this app. I can't view any of the class schedules, it won't let me book any classes once I am finally let in to see the schedule after restarting the app 4-5 times. I am shocked that a club with membership and initiation rates in the thousands cannot invest the time and resources into putting out a functional app. Very disappointing.

Now I have all of my options and flexibility in one place! Super for reservations, membership details, class schedule and even events. Thank you Bay Club! Live Life Happy!