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Barnes & Noble – shop books

(1 599)
Price
0
Category
Books & Lifestyle
Last Update
Jun 14, 2021
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Store Performance Index

64%

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Ratings & Reviews performance for Barnes & Noble – shop books

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

1 599

Avg rating,
total

⭐1.5

Description

1525 chars

Put the World’s Largest Bookstore on your iPhone! The official Barnes & Noble iPhone app is the ideal store companion for book lovers who want quick and easy access to the world of books. Use your iPhone to search, browse, and shop for millions of items. Our store locator will help you find the Barnes & Noble store nearest you, see upcoming events, and get directions. Plus, explore amazing, exclusive Barnes & Noble content from your iPhone including Product Details, Product Images, Customer Reviews, Editorial Reviews, Best Sellers, NOOK devices and much more. (Please note that in order to provide the best pricing for our customers, we are currently unable to provide an in-app shopping experience for Digital Content, including NOOK Books.) Features: • Massive selection of millions of Books, Textbooks, Kids' books, Magazines, CDs, DVDs, Blu-ray, Toys & Games, Home & Gift items, Gift Cards and much more • Search using your iPhone camera by scanning the product barcode or by typing your search criteria • Find your closest Barnes & Noble, get maps and directions, and view upcoming events • Wondering what to read next? Browse through different categories and best seller lists curated especially for you by our experienced Booksellers! • Fully secure. All purchases go through the secure Barnes & Noble systems • Access your purchase history and manage your Barnes & Noble account all through the app • Reserve items to be Picked up in Store right through the app • Get notified of promotions and store events

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Just one review for today.
Dec 01, 2018

I really can’t stand this app. First things first: It’s an app, so I feel like 1) when I hit “Remember Me” my information should already be filled in and 2) I shouldn’t be logged out every time I close the app. If it’s an app then that usually means I only want to buy stuff on my account, not someone else’s, so I should always be logged in. Next: It takes FOREVER to load anything. I will click any button on this app and it will give me a huge loading symbol on the screen that just sits there for forever. I know it is not an Internet issue because I have very high speed Internet and am always on WiFi when i use this app. Lastly: It doesn’t tell me if my orders are being delivered. When I see my order status, it only tells me “Processing” or “Completed”. For example, on November 25th, I order two sets of calligraphy pens and a bullet journal. Until November 28th, it said “Processing”. On November 28th, I went to check on the order and it said “Completed”, without telling me about when the three items would be here. On November 29th, the bulletin journal arrived, but not the calligraphy pens. I double-checked the order, and all it told me was “Completed”. Again, no estimated time that the other two thirds of my order would be here. Just “Completed”. Fix these problems, please, before they drive me insane.

quizdragon42
Oct 04, 2019

Barnes and Noble devs fix the app already. It’s been two year or so since the last update to the app and it’s generally a good idea to fix an app every week or two like all the current apps out there. This isn’t some awesome app back in the early days and the hype dissipated after a few years on the market. This is a productivity app that is very useful, but by not updated after so long is disappointing in my eyes and think that you have either been doing a complete revamp of the app that is/was in the making and due to the idiotic management team or whoever decided to pull the plug on the development of the app, and now has to get all the hate from all the comments because the app isn’t useable at all and load times are stupidly slow even in a fast internet connection, imbedded browser app is just bad and not good for long term development. For all of us, please hear us and fix the issues that have been commented over and over for so long. Good customer feedback is key if you want to have a viable business support in the future. Otherwise well just use a mobile browser to use the site since that is 100% better than the app as of writing this review. Thanks

katherine vox
Jan 20, 2020

i LOVE barnes and noble, every time i go in the store i spend a minimum of two hours there before i even realize it. this app makes me want to back out immedately. it's SO slow. it randomly freezes, it shows up no search results sometimes but i can go back later and the item will be there. i deleted this app last year because of these reasons but i was given some gift cards and hoped things would be solved. nope. my nearest barnes and noble is 45mins away. i cant make casual trips there every week, not to mention there are online items not available in store. the website is the same as the app. i feel like i can't even shop here anymore. THAT is how bad this app is. it's frustrating as hell. these issues have been issues for SO long now. do something about it. or you're going to continue losing customers because of your negligence.

727guloy
Feb 07, 2019

You download the Nook app to conveniently read your books on any device. You realize you want to purchase a new book, but oh! Wait! The Nook app will not support that. You are told you must use your Nook or the Barnes and Noble website to purchase a Nook book, the app is not efficient enough to handle this on its own. You decide it would be much more convenient to use the Barnes and Noble app instead of manually going to their website via your mobile device. You download this app, log into your account, locate the book you’ve been wanting to purchase for the past 20 confusing minutes...only to be told that this app does not support Nook purchases. Please just create a singular app where you can actually purchase Nook books and read them as well. After all this mess I’d rather spend my time writing this review bashing B&Ns hideous job than actually buying anything I intended to from them. Do yourself a favor and stay away from all their apps.

Lantana, FL
Jul 16, 2018

This problem started recently. I used to stay signed in and didn’t have any problems. Recently, however, when I try to sign in, I get an error message saying I’m an inactive user. Wrong!! I’m a very active user. There’s no way to remedy that so I went to create a new account. I got a message that I already have an account!! You must be signed in to get any assistance via chat or email. I tried calling the 800 number and an automated voice asked for my account number. Although I’ve been a member for some 20 years, I don’t have an account number. The store always just asks for my phone number. But the automated voice doesn’t recognize my phone number. I tried hitting 0. Nothing I tried asking to speak to a representative. Nothing. I’ve tried deleting and reinstalling the app. Didn’t help. If I could give a 0 star rating, I would because this app (which used to be pretty decent) is currently absolutely useless.

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About Barnes & Noble – shop books

Developed by Barnes & Noble.

Barnes & Noble – shop books is ranking in   Books & Lifestyle

Last update was at Jun 14, 2021and the current version is 3.2.

To see all other keys and revenue click here 320214162

Barnes & Noble – shop books have a 1 599a user reviews.

Barnes & Noble – shop books was released in the App Store. It is developed by Barnes & Noble, who have also released the following apps.

Barnes & Noble – shop books has 1 599 user reviews.​

Barnes & Noble – shop books has an average rating of 1.5. ​The latest version of Barnes & Noble – shop books 3.2​ ​​was ​released on Jun 14, 2021​.

You can download Barnes & Noble – shop books ​here

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