Bandsintown Concerts

I’ve been using this App for about 3 years. For the earliest notifications direct from the artist on upcoming performances in your town, it’s simply the best. I’ve bagged some great seats by getting an early heads up from Bandsintown. Take the time to go through the process of letting the Bandsintown App scan your fav streaming service and walk you through an easy and fun wizard to help ID not only your fav artists, but also artists who - based on your preferences, you would dig too. I need to step up my involvement in the Bandsintown community - and not sure about connecting to FB & other platforms. Would also be cool to share the pics and videos after the concert with your Bandsintown buddies, but right now, today I have zero. Anyway, it’s cool and much more than just an App - so go get it-!

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Through the web browser the only login possible is through Facebook. Nobody in late ‘19 uses that anymore and either way, I don’t feel like giving them all my personal info. I always keep sign ups anonymously email. Figures the only way to login that way now is to download the app which is bs. This isn’t even the same as it used to be and went downhill. I’m moving back to Songkick and Live Nation. Invasion of privacy and greedy for demanding unwanted downloads. Update: found out it was even worse when I tried to find high demand tickets, just to wait in line for a que to still either force me to login first or select 5 minimum artists to track followed by other information and email confirmation. I understand this is a protection from bots, and the waiting line ia from a high volume of traffic but the website link is completely bugged out on desktop and the app forces you in every direction not to buy tickets. If you're new you would have to find out for yourself but I've used this "service" for over 5 years now and it keeps declining after every "update". I literally had to use one of their competitors, Live Nation and even their website had a separate major issue but still wasn't as bad as this. The artist's website immediately directed to this one, but this proves nothing beats ol' Ticketmaster or something.

It’s good for when you are looking for a concert to go to and it gives you places/hotels you can stay in, what I have noticed is that many artist play @ the forum. This app also gives you options for example if you are interested in going you can press “interested” button and if you are for sure going you can press the “going” button there is also a “ticket” button to look at the available seats there are. It gives different seating options for many different prices. For example I am interested in going to the Niall Horan concert at the Forum and it gave me the date, time and place. I could also recommend that artist to do a concert where I want for example: Los Angeles. It depends where you live because it will give you concerts near you. Your truly, a person that uses this app :)

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Had the app for over 5 years. They seem to be losing their way a bit. I find it weird that when you follow an artist and can see they’re playing a festival, you’re not able to click on the name of a festival and see the whole lineup or any info about it. The addition of festival lineups and global music events that are worth traveling to would add a lot of value. I want that ‘omg I have to go’ feeling. The timeline idea is good in theory except that most artists really don’t use the platform so it’s kind of pointless until they do. Apparently the customer service on the artists end is pretty bad which may explain why they’re not really using what should be a great platform to connect with fans. Would love to see them turn it around, but judging by emails focused on promoting new artists, they seem more preoccupied with acting like a hipster record label. For me, more value would come from it functioning as an informational and social platform getting people hyped about music events.

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I’ve been trying to contact bandsintown help and submit a ticket but the app won’t submit the form and won’t tell me what’s wrong with the information or what’s missing instead it just makes me start over and re-enter my info. After 5+ attempts I’m even more frustrated than the initial incident I was trying to report. Usually I rely on this app to stay up to date on what concerts are coming up and now I don’t trust it. I received a notification of an artist I was excited to see so I clicked the artist’s page, saw the tour date listed and clicked the link to buy tickets directly from the artist’s page only to show up to the concert extremely disappointed that the tickets I purchased were for a totally different artist. Feels like false advertisement and the fact that there’s no decent way to report thru the app or call a customer support line I’m kind of over this app. Thanks for the let down 👍🏼