User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
I’m IT person and I highly recommend this product. It’s very easy to setup. We own about 6 cameras, doorbell, and chime. The key to the setup is ensuring the base station is located in a central location in the home b/c like any wireless device it will disconnect or not be clear the further its from the base station which is the central hub for the cameras. It’s also the only truly wireless solution in the market and the battery life is great for the cameras. The motion sensors are great and the speed of the notifications once motion is detected is within 5 seconds. My only suggestion would be for allowing each camera to be armed individually... Great solution with people with small children b/c you can move the cameras around the house depending on where your kids are playing and keep an eye on them at all times since the cameras are connected to the mounts via magnets...
Why do I keep getting kicked out of the app every 10 seconds to download the “new app” when I’m already using the f’ing new app? This is just indicative of the shockingly, infuriatingly low level of detail Netgear clearly considers in creating its products (another small example: count how many taps it takes to see the battery level of a camera or, god forbid, a light—hint, it’s infinitely more than the 0 it used to take when it just showed on the dashboard like it should). Geofencing? It’s been broken for months, yet they keep touting it as a feature. There are frequent outages that make your system just not work. Arlo pesters you with constant notifications and emails about battery level that you can’t turn off. The list is a mile long. They have absolutely no care or regard for the user experience. I bought into Arlo near launch, and while it was good for a while, I can’t express how much I now wholeheartedly regret it. It has just progressively gotten a little bit worse with every single update over the last two or three years. I think it’s time to ditch this mess and start looking into a system that 1) works and 2) the developers actually care about making a product that isn’t a steaming pile.
Unless you have A LOT of patience, and are willing to try and try and TRY again to properly setup the Arlo system of connected lights (I bought 3) and cameras (I bought 6), don’t bother with this product. For each light and each camera you want to add to the system, you must go thru a tedious, somewhat confusing, and unnecessarily time consuming process by the camera or light is “discovered” by the corresponding Arlo “base stations” (of which there are 2, one for the cameras and one for the lights, and for which you must also go thru a setup process to activate and connect with your Wifi network). It’s a pain, and worse yet, quite often doesn’t work. All you can do is keep trying. And trying.....It’s simply maddening. And, finally, when you do get a camera and/or light discovered/connected to the corresponding base station, the app interface and navigation is simply not intuitive and labeled in geek speak that makes it hard to find things you want to do with the system. Great idea, but the quality of the hardware, software and attention to the user experience doesn’t justify the expense, at least not in my case.
I have had my Arlo system for over a year now. It’s been perfect. I get the notice that my kids are home from school everyday. Log in and say hello through my phone. I agree with some people that it can be difficult to set up. But let’s see if I can help you out. Read below. For those that have it set up but it’s not working. Try to first reset the system “completely unplug and remove the batteries”. Turn it back on to see if it works. If your still having problems. Next step would be to uninstall your APP on your phone and re-install it. Log into your account and check if it works. Still having problem after trying everything above. Start completely fresh. On the back of your Arlo hub is a “reset”. You will need a small paper clip to reset it. Also reset your cameras by holding the power button until it starts flashing. Once you do that try again. If it still does not work you may have a faulty system. These Arlo systems are very close to perfect. But sometimes things happen. Contact the company so they can walk you through the process. Also one more thing to discuss. If you have multiple cameras then it’s more likely going to be the hub or the App on your phone. Hope this helps some.
Do not buy these products. Although they have good hardware, their software support is not capable of keeping the platform features working. Anytime a feature breaks, either by a self-inflicted bug they cause or an IOS change they fail to account for it takes them months to fix it, even for key features. As an example Geo-Fencing, which is pretty important for a security application has been out of service 4 out of the past 8 months. It has currently been down for 2 months and is still down!! They do very little system testing of some key features and seem to rely solely on their customers for testing. I have used the Arlo products for 3 years since they started as a Netgear product. The camera hardware is very well designed and provides good basic functions. However in the last couple of years the software has been full of glitches and bugs. Once they split from Netgear there has been literally no Software development for this product as their track record from above proves. Time to find another product.
Developed by the Arlo Technologies Inc..
Arlo has 34 656 user reviews.
Arlo has an average rating of 4.5.
The latest version of Arlo (2.11.1) was released on Nov 22, 2019.
You can download Arlo here:.
Arlo is the worldwide leader in Smart Home Security, and the creator of
the world’s first ever 100% wire-free, weatherproof 4K UHD security camera.
Arlo security devices make it simple to protect and connect what matters most. Stream live video, play recorded clips, easily arm and disarm your system, and stay aware of what’s happening. And, with Arlo Smart and Rich Notifications, take immediate action on alerts without unlocking your phone.
Arlo even works with Amazon Alexa, Google Assistant, SmartThings and IFTTT so you can build a safer and smarter home.
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