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I bought an Arlo system (5 wireless cameras + base) almost 2 years ago. Ever since I set it up it has not been the greatest. It is sluggish to respond—-by the time I connect to the front door camera, the person has left or gotten frustrated waiting. And since it is sluggish, the thing or person which sets off the camera motion detector, is not captured on video because they are long gone. Even when the video and motion detector works, often the recording stops too soon. And I have it set to maximum length but still, it cuts off. Lastly, the quality of the video is not good. I would have a hard time identifying someone from a distance of more than 15-20 feet from the camera. Details are not fine enough. The only positives are the wireless portability and rechargeable batteries. Otherwise, it is a mediocre camera at best. I purchased 4 little pan and tilt video HD cameras for indoors and they cost much less than my Arlos. They are awesome! Fast, crisp and clear and the pan and tilt works great. At this point, I have invested so much $$ in the Arlo system, I have to stay with it, for now. 🙁
We’ve had Arlo for 2 years now. We bought a pack of 3 cameras. One broke and doesn’t connect to base station any more. Not that great in quality if something is so expensive yet breaks not too far down the line. And like others have mentioned, there is just too much lag. “Motion is detected!” Yet, due to lag we only catch a glimpse of the end of the action that caused the alert. This lag also affects recordings. So, if someone breaks in, good luck capturing helpful details like what the person looks like or even the fact that they forced their way in. I’ve had the base station a couple of feet away from camera with our access point a few feet from that and it still lags. Haha. Also, they released a new app. I’m assuming it allows additional products to connect and that’s why they needed a new app for it. The last app wasn’t great but I had no complaints. The new app is just buggy and therefore annoying. Notifications that new recordings are there when they’re not. It’s only cause the stupid app doesn’t recognize that they’ve already been viewed. Guess they wanted consistency. If their product lags, should have an app that’s just as buggy and laggy. Great. The amount we paid, we’re hesitant to not get the full life out of these cameras. But, we will definitely look for new and different cameras once we buy a new house in a couple years. Waste of time and effort. DO NOT BUY ARLO.
You know... it’s bad enough that cams, less than 30 feet from the base lose connectivity (OFTEN), now you have to type in your full email address and password EVERY time!!! SERIOUSLY?!?! At least with the “Legacy Arlo” you could use fingerprint logon. Another MAJOR issue... unless you disconnect from WiFi, it won’t even accept the password, with a message at the top of the screen indicating “request has timed out”. If you’re going to force people to use the new version, you could at least verify it works the same as the legacy version. I’m going back to using the legacy version until the new version works, or the legacy version no longer works, whichever comes first. Update: Problem on THIS particular issue turned out to be my router needed to be rebooted. However, as MANY others have pointed out, when you want or especially when you NEED to connect to see what’s going on, don’t count on seeing what you’re trying to see anytime soon. Sometimes, it takes 10+ minutes to connect. In terms of a crime fighting tool, forget about it. They can be in and out before you can finally connect. Inexcusable. Seriously... The only value the camera setup brings is that it’s wireless.
Does anything actually get fixed? Since November of 2018 not one of my issues have been addressed. The main one being that I cannot watch the LIVE FEED on my iPhone XS Max. It “bricks” my phone every single time for a minute before automatically closing. Not sometimes, every single time. I was told wait for the update, delete and reinstall yet nothing changed. When I downloaded the “new” app I was hopeful that maybe the UX would be different but if not hopefully I can finally watch the live feed (yes there are times where it would be great to actually see what’s going on because my cameras do go off often with contractors coming and going, so it would be nice to see things live rather then wait a few minutes to watch from my library). Honestly, because the UX isn’t great (for me at least), I’ve considered competitors more often then not (only thing holding me back is the amount of money I’ve sunk in and the HOPE that Netgear will one day fix on going issues (especially a year on).
Honestly don’t know where to begin with this, first complain battery life if you live in a busy street or anywhere things move often you better invest in a dual charging port for the battery I maybe get two days out of them? Second it doesn’t matter if you filter through arlos smart choices because it’ll pick up everything having you sit down and sort through all the clips waste of time and option settings. Third the connection time between feed and live is ridiculous people are frustrated in waiting or even trying to get connection because it failed two times already just forget. Lastly I think for the $1000 I’d wish I wold have saved my money and went else where it’s not worth it decent picture is all you get.
Arlo is the worldwide leader in Smart Home Security, and the creator of
the world’s first ever 100% wire-free, weatherproof 4K UHD security camera.
Arlo security devices make it simple to protect and connect what matters most. Stream live video, play recorded clips, easily arm and disarm your system, and stay aware of what’s happening. And, with Arlo Smart and Rich Notifications, take immediate action on alerts without unlocking your phone.
Arlo even works with Amazon Alexa, Google Assistant, SmartThings and IFTTT so you can build a safer and smarter home.