Apple Store

First, this is a review about the Apple Store App, not the Apple Store, the App Store, your phone carrier, etc. I’ve pre-ordered through the app, scheduled pick ups through the app, plus you can shop around just as well as going to the website. As for Apple‘s service, in general, I have had their employees bend over backwards to help me out. The app is great, what happens after using the app is another issue.

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For some reason I’ve been paying for a data overage this month. When I haven’t been using more data intentionally. I checked what was using cellular data and there was the Apple store app at 1.1GB?????? How TF is this app using 1 GB of my data? I used the app exactly once 3 weeks ago and then never opened it again. And I used it on wifi!! The only thing that I can think of is it is sharing constant customer data with Apple or it’s downloading its entire database and updating images while on cellular. Neither of which should be happening and both of which come with a resultant battery usage due to the electrical cost of transmitting that much data. Regardless I am disappointed that my iPhone doesn’t have the ability to look at my data usage to determine how the app caused this. All I can see is it’s total data. Why can’t I look at my data usage like my battery usage??? All the same data is being collected. Whatever I’m getting off topic. I am uninstalling this app and likely never to download it again. Which is frustrating because aside from this MAJOR FLAW it’s a great app.

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I purchased AirPods at 7pm for store pickup (said it would be ready by 8pm). I showed up at store at 7:30pm. The store rep said they couldn’t help me and that I would have to wait for processing. 8pm came and the store was still empty so I asked another rep to check and he said that I would have to wait as I continue to see them bring AirPods out for in store customers. 8:15pm came and I called Apple Support, which called the store to ask what was taking so long....the store rep reassured Apple Support that it wouldn’t be much longer. 9pm and the store is closing....frustrating and I asked to speak to a manager. The product came out shortly after I ask to speak to the manager.....only 1 hour over due!

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I tried to purchase an item from Apple store. First tried Microsoft edge app with no success. I also tried safari app with no success. Finally tried this app and this has a bug for the PR abbreviation. It says it’s not a valid state. Finally I Complete the order in my Windows 10 pc using Microsoft edge without any problem. This is a shame for a company that claim the iPad substitute a pc. An app with that type of bugs at this history time it’s really a shame. Finally I end uninstalling this app from my app. I can’t make a single order with this app this supposed to be its main feature. Please repair this simple bug!!! And in the future please don’t make that terrible errors.

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The description of the version 5.7 update says, “features richer visuals... and more relevant info.” Before the update, I would tap the Shop tab, and immediately see a selection of my devices and product categories to start drilling down to the particular product I’m looking for. After the update, I tap on the Shop tab, and the first thing I see is a full screen ad for the iPhone. I have to scroll down to find my devices and product categories to begin a drill-down search. I almost feel I was lied to. Richer visuals and more relevant info really means full screen ads. This update was not for customers; it was for Apple at the expense of customers’ ease of use.