User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
There are some things in the app that bother me concerning the overall quality of the app. This app is only recommended if you have an Alexa or Echo or whatever. Also it is not worth it unless you pay for Unlimited. (This could be argued against depending on your music taste, but if you like to listen to music that is newer, like a pop album that just came out, you have to wait for a couple of months or so to listen to it without Unlimited.) With that being said I do pay for Unlimited, and I’ve found it is much more enjoyable than without it. The overall app layout is ok, but I would like to see downloading be upgraded. With my experience with downloading, I will que an Album or something and I will put down my phone for a couple of hours. When I come back, only the first couple of songs are downloaded, so I warn you. IF YOU WANT TO DOWNLOAD SONGS ONTO YOUR PHONE, YOU MUST LEAVE THE SCREEN ON THE DOWNLOADING PAGE FOR THE SONGS! I cannot stress this enough! If you leave the downloading alone it will not download. Eventually it will clear the songs in the downloading que and you have to que them again. Also the app layout is kinda weird and the Alexa included in the app isn’t very useful at all
The system for queuing music is frustrating. If you are trying to add a new song onto the queue and accidentally press on a station or album it will clear your carefully curated queue which is pretty annoying. I love the recently played menu because I often come back to music I’ve discovered or played recently but there are some things seriously wrong with it. For example if you click on an album you listened to recently, it will play one song from the album and only one song. Or it will choose a few and leave a bunch of others out. I’m not sure why this happens or how it chooses which ones to keep but it seems totally arbitrary and is even more frustrating because when I click on the details and try to view the whole album it only brings up a few songs, and won’t have the option below to view the full album. Also this may be patented I wouldn’t put that past apple but when you are adding songs to a playlist it would be easier if the one you had started adding to would jump to the top so you could add to it easier especially if you are making a huge playlist. Also maybe I’m dumb but I can’t figure out how to reduce the in between song gap to 0. Please read this I hope it’s helpful and I’m sorry for my last review which was scathing and came from a place of unproductive frustration. Thanks
I love this app! There's a few bugs but for the most part the app runs well. Rarely do I have to skip songs to get it to continue playing; sometimes it forgets where it's at in the song once I've hit paused so it'll replay from the beginning but I don't mind that. I love that I can listen to just about whatever I want for free. I just wish you could customize stations or that it was easier to find specific stations (There may be a way and I just haven't found it yet). I'd like to have an 80s, 90s, and today station just because it's all my favorite at one time. Oh well, I'm enjoying my random solely 80s music days so it's good. I also like the exposure to new music as well. Overall, love this app; very minimal complaints. I'd give 4.5 stars if I could. Reduced to 3 stars. The has gotten buggy. It crashes every so often and takes several tries to restart it. I still like the ease of use and it's the only app I use for music however I'd like to see some updates pertaining to customer complaints. Back to 4 stars. Fewer crashes! Some bugs still when paired with Bluetooth but overall a great app
I am currently subscribed to the unlimited and will be done with it for good after June is over. Short version; of you have prime then it’s included, great. Otherwise save your money. I like to listen to stations as it gives me a better variety; first off the variety of similar artists was soo off pace for the first few days I was pressing thumbs down more than I was anything else. These were stations I created and couldn’t believe there were algorithms out there saying they were similar artists, furthermore it would continually throw the same artists I thumbed down MULTIPLE Times in there with different songs that weren’t any better. Secondly and possibly even more frustrating is that when I paused a song and then would go to press play on that song 5-10 minutes later I would just get the “loading song” description and that’s it. I would then need to skip or push to the next song ,then press play again in order for it to start playing music. Lastly if I searched an artist and then created a station off of that artist I would notice that if paused that station and then resumed within 5-10 minutes it wouldn’t resume on the station it would resume on most previously searched artist.. free pandora is a better choice than the current state
I’m subscribed to the unlimited edition (as well as a prime obv) where I paid for the year upfront for all the music you got. I’ve been using your app for about a year so far. You’re UI is solid, but there is so much clutter and overlap in your content/songs it makes the overall experience when searching for specific versions of an artists recordings stressful. You will find the same song on 9 different versions of albums some of which are legit and should be “duplicates” but it’s just your orchestration and layout is sloppy. I think using release date of said album for example as an organization method would be a really simple way to manipulate the data so it’s not so messy looking. Take Frank Sinatra’s artist results for example. When scrolling through the albums available, it’s all over the place. One of his major albums is like 7 or 8 rows down in the search results, while other single song albums or various versions are scattered in between and all over. Organize the results on your UI and I think it might be 4.5 star material. You lose a half star because while content is there in some way the price point is high for already prime subs.
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