Search app
CSR Racing 2

Allstate® Mobile

(726 253)
Finance & Utilities
Last Update
Dec 01, 2021
View in store

Store Performance Index


Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

See more data

Ratings & Reviews performance for Allstate® Mobile

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,

726 253

Avg rating,



1661 chars

Allstate Mobile gives you access to safe driving tools, insurance ID cards, 24/7 roadside assistance and so much more. Have your insurance where you need it, when you need it. Features: Drivewise® – Drivewise gives you insights into how you drive and rewards you for everyday safe driving.* ID cards – Access a digital proof of insurance right on your phone.** Payments – Make a payment, manage Auto Pay and review your policy bill and payment history. Allstate Digital Footprint - Find out if you've been part of data breaches, discover the types of personal information companies collect and how they may use it, and send requests to delete your data and unsubscribe from marketing emails. Roadside Assistance – On-demand roadside service is available without logging in, to any driver and any car, any time—even if you're not an Allstate customer. Coverages – See policy information and details about your coverages. Agent Access – Instantly contact your agent through the app, no log in required. QuickFoto Claim® – Simply use your phone to snap and upload photos of damage following an accident. *Using Drivewise® as part of Allstate Mobile uses your phone’s GPS services. Continued use of GPS running in the background can dramatically decrease battery life. **Disclaimer: Electronic proof of insurance not accepted by law enforcement or departments of motor vehicles in all states. Drivewise is optional. Insurance feature is not available in every state. Subject to terms, conditions and availability. Smartphone and download of Allstate Mobile with activation of Drivewise required. Savings based on driving behavior and may vary by state.

 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Oct 03, 2019

I started Allstate drive safe very nervous because I had just bought an automatic SUV after 40 years of a small car with standard shifting. I was afraid I would totally mess up. But before I downloaded the app I began practicing - slower brakes (although with this car they’re pretty sensitive and stop harder), really watching my speed and paying attention to other drivers and the speed limit. Then I downloaded the app and I worked even harder at working on slow brakes (although you can’t eliminate them all when someone suddenly pulls in front of you or pulls out toward you which would cause a crash). I pay much closer to speed limits and set my cruise on the highway to avoid going over 80. I watch other drivers a lot more, anticipating their actions. I made the effort to always put on my seat belt before I even start the car. I watch my driving actions all the time I’m driving. I set out to do this to get reward points and earn some discounts. But in the process I have become a much better driver, and that is far and above a reward!!!

Dec 21, 2019

My iPhone 11 is running iOS 13.3, the latest update. I switched to Allstate because of the Drivewise feature. I have been hoping for a fix to the location services. The issue is it requires that the Location services be set to ‘ Always Allow’. I have been getting the iOS system prompt saying the following: “Allstate” has used used your location 40 times in the background over the past 3 days. Do you want to continue to allow background location use?) Below are two selections below ‘ Change to Only While Driving or Alway Allow’. Now 40 times in 3 days is impractical since I drive less than 7 miles on any given single day once a week. This has always been the most annoying aspect of the Allstate app since I switched a few years ago. I also agree with other reviewers concerning inaccurate use of the phone while driving. I’m deaf so I don’t use the phone tho I worry that if a spammer calls while I’m driving and ignore it, it will still count as if I used the phone. The UI interface is quite ugly and textually ‘busy’ and lacking that eye candy factor compared to the more aesthetic one before. I’d like to see that the location service be changed so that it is set to ‘Allow while using’. The ‘Use Phone While Driving’ needs to be reconsidered. The ONLY improvement I like in the last upgrade is that the Face ID is enabled.

Apr 25, 2019

Very recently I noticed my app had an “action needed” banner next to Drivewise on the mobile app. I opened it, went through the steps to reactivate Drivewise and went about my business, driving multiple times a day thinking I was active on Drivewise. Silly me! I have to open the app and go through the reactivation process EVERY SINGLE TIME I get in my car in order to log my trips and qualify for a very small refund. If I close out of the app, it also deactivates my Drivewise. If I let it run in the background to slow my phone down, it works fine but makes me super unhappy when I can hear my phone running but no call shows up on my screen. If I leave it up in background and open enough apps after Allstate, my phone will log me out of the app and I will have to sign in again, only to find the “action needed” banner again. Considering doing some insurance shopping. My last safe driving refund did not even cover paying myself minimum wage for ONE HOUR, a small fraction of the time I have put into reactivation on this app. I feel like I am overpaying for my insurance to stay with a reputable company, you might consider putting some time and effort into fixing this app and making your customers happy! No one has time to sit in their driveway before every single trip and go through the steps to reactivate. Today’s world thrives on convenience!

Apr 23, 2019

Let me start by saying I’ve been with Allstate for 47 years....ever since I moved out of my parents house to attend college I had auto coverage through them. I’ve had both auto and home insurance with them since my first home purchase in 1987. So, think about how many thousands of dollars I’ve paid Allstate in that time period. The tile roof on my current home was inspected by Allstate in 2016 before they would insure the home. Per Allstate the roof was replaced 10 years ago and was in excellent shape. Then the AZ monsoon season came in July of 2018 and blew almost every tile out of alignment and broke more than a few. Five roofing contractors looked at the roof and each one said the roof was in need of full replacement due to the damage. Allstate disagreed. They wanted to “repair” the tile roof with “similar” clay tiles that did not match the San Valle clay tile because it hasn’t been made in many years. Allstate’s first estimate to repair the roof was $700 which doesn’t even cover my deductible. After months of wrangling, (8 months) my roofing contractor was able to get the repair amount up to $14,000 which was just over half what the roof actually cost us. Long story short, I’m no longer with Allstate. They have absolutely no clue what customer service or customer loyalty is all about. 47 years of customer loyalty meant nothing to them....I was just a very expensive premium to them.

Apr 25, 2019

I’ve been using the AllState app for some time now and has been very convenient up to this point for managing payments and proof of insurance. Since the Drivewise program has been changed over to the app only, my enthusiasm about staying enrolled in Drivewise has drastically changed. My wife and regularly ride in the same vehicle frequently drive the others vehicle. The program double logs the trips as we are both driving (racking up the miles). My wife’s patiences for going into the app, then Drivewise, then find the trip(s) and remove them is non existent (not convenient) so we rack up unnecessary trips. With that being said, I work for a fire department and going to work and removing trips is a nightmare. I’ll have anywhere from 30-50 trips to remove due to driving the engine to and from calls. AllState has always been great to us, and I appreciate their willingness to provide modern technology to their customers, but the Drivewise program/app needs some serious work. I’ve always thought it is important to help bring a solution to a problem when when bringing issues forward, but technology and development of an app is way out of my league. Hopefully this is helpful AllState when your looking at making improvements.

CSR Racing 2

About Allstate® Mobile

Developed by Allstate Insurance Company.

Allstate® Mobile is ranking in   Finance & Utilities

Last update was at Dec 01, 2021and the current version is 16.2.

To see all other keys and revenue click here 364376344

Allstate® Mobile have a 726 253a user reviews.

Allstate® Mobile was released in the App Store. It is developed by Allstate Insurance Company, who have also released the following apps.

Allstate® Mobile has 726 253 user reviews.​

Allstate® Mobile has an average rating of 5.0. ​The latest version of Allstate® Mobile 16.2​ ​​was ​released on Dec 01, 2021​.

You can download Allstate® Mobile ​here

Find growth insights on our blog

How to Respond to Google Play Reviews

How to Respond to Google Play Reviews

How to Respond to App Store Reviews

How to Respond to App Store Reviews

AppFollow identifies top apps in the App Store and Google Play in 2020

AppFollow identifies top apps in the App Store and Google Play in 2020

React to user feedback and market trends faster