911 Operator

Emergency Units Dispatching

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(548) icon
1199822686 info
Games & Education & Simulation & Strategy
Current version
218 MB
Last Update
Jun 12, 2019

User Reviews

Reviews 548 Avg. Rating 4.5
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User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Jun 21, 2018

I’ve been hoping this game would come out on iOS, and I quite like it so far. But I really wish the sound options were more clear. Mute Operator? Does that mean mute the player’s voice? Muffle Normal Calls? Does that mean you’ll hear “mwamp mwamp mwamp” rather than voices when you receive calls? And why is there no option to mute the radio chatter, which gets repetitive within the first three minutes of a round and never ends, without also muting your units? These aren’t explained and I feel like they ought to be. That’s really my only big problem so far. There is a learning curve and you’ve got to put yourself in the mindset of someone on that end of those phone calls, which is really interesting. Also, it’s really cool to see so many towns and cities across the world. However I would personally prefer there was a loading bar rather than the spinner when downloading maps. I feel like it’d make it a bit clearer if the game was still downloading the map or if it were just stuck.

Dec 08, 2017

Overall I really like this game, it’s challenging and make you think about each individual call and what units you should send. The ability to download any city and play on that map is another really cool feature, I like playing in my own town. I would suggest a few things that could use improving: Some levels are so challenging, even on easy, that it’s almost impossible to not get fired. While I can appreciate a challenge, if you get fired and have to repeat the level, you do not get to keep any of the money from that level that could toward buying more emergency assets, so you revert back to the money you had before. It would be nice if you could keep that money so as to help defeat that level next time. I can’t believe I’m saying this: but I would like to see an option in the DLC for more money. Maybe $50,000 for $.99? $100,000 for $1.99? Also, be aware that this game, at least on my iOS 11.2 on a iPhone 6S plus, is a complete battery killer over a short amount of time. I’ve also found the phone heats up to a noticeable level that makes me a little nervous. Again, could just be my phone, but I’m sure this is a major GPU and processor hog that is accounting for that. Other than that I really enjoy the game, it is a lot of fun and I look forward to future updates.

Jun 01, 2018

This game can be really fun but it is a ton of information for one little screen. I’m currently working in Boston and having to handle the Boston riots. Around a riot is a ton of different crimes/emergencies happening so you can’t even tell where each unit is and what is happening there. Therefore, it is extremely frustrating when getting a call from the national guard to return all units to their stations and you can’t because of all the on screen information. Failed this part of the game probably four times now (that’s about an hour or so of gameplay!!!) and it’s not because I can’t handle everything or I’m not good enough to pass it. It’s simply because of all the info in one area of the map that even when you do command someone to leave their area you get a “we can’t do that now.” You’d think they have just a button next to each unit on the incident screen (incident screen tells the state of each unit... whether they are fighting, off duty, injured) to tell them to report to their station.

Mar 28, 2019

I love the game I don’t have a problem with it but I just spent $13 on the game and 1 and 3 dollar items because I bought the dlc on the lite version thinking it would transfer them to the real version but it didn’t I would enjoy it if you fix that and I agree that I should’ve checked the original and bout them on the real game first just to be cautious but no one should have to deal with that. Other than that I actually would also think it would be cool to have a sandbox mode so I can start with the stuff I would want and have as much money I need and put in a part where you can put your own situations and calls at specific times and places also it’d be nice to be able to get this on another divide and still have all my data and add one

Nov 15, 2018

As a 911 dispatcher, I eagerly awaited for this game to be available on iOS. I needed something to help keep my mind awake during the (I won’t say the ‘q’ word) moments of the night. Within the first 5 minutes of playing this game, I realized just how realistic it is. I dispatch units to a call and they take FOREVER to go enroute, just like in real life. I also really find it comforting when I have more calls pending than I have units available. Is it because of staffing shortages or lack of public funding? The world may never know... Getting up on is also one of my favorite experiences. Being able to call someone an idiot sandwich without getting written up is an added bonus. Plus, no denied vacation or forced overtime. Can this game be real life?

2219   chars

In 911 OPERATOR, you take on the role of an emergency dispatcher, who has to rapidly deal with the incoming reports. Your task is not just to pick up the calls, but also to react appropriately to the situation – sometimes giving first aid instructions is enough, at other times a

police, fire department or paramedics’ intervention is a necessity. Keep in mind, that the person on the other side of the line might turn out to be a dying daughter’s father, an unpredictable terrorist, or just a prankster. Can you handle all of this?


Check out thousands of cities from all around the world. The Free Play mode lets you choose a city to play on - the game will download its map, along with real streets, addresses and the emergency infrastructure. You can also try the Career mode, which contains 6 cities with unique events – survive an earthquake in San Francisco and save Washington, D.C. from bomb attacks.


A number of police, fire department and paramedic units are at your disposal. The forces may use a variety of vehicles (from common ambulances to police helicopters), essential equipment (e.g., bulletproof vests, first aid kits and technical tools) and consist of team members with different abilities.


Main features:

- Over 50 recorded dialogues inspired by real calls: serious and dramatic, but sometimes also funny or annoying.
- Real First Aid instructions.
- Opportunity to play on any city in the world!
- 6 selected cities in Career mode, featuring unique calls and events.
- More than 140 types of reports to encounter.
- 12 types of emergency vehicles (including helicopters, police cars and motorcycles).

(!) The game requires Internet connection to download free maps. The offline game is available after downloading the maps.
(!) The game does check the user's location once to propose a city for download. User's location is anonymous and not stored.

All map data © OpenStreetMap authors

* The term “city” is used within the meaning of OpenStreetMap service and relates to urban areas described as “city” or “town” therein.