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CSR Racing 2


Social Networking
Last Update
Dec 16, 2019
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Ratings & Reviews performance for 311SA

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,


Avg rating,



755 chars

See anything you want to improve in your community? San Antonio’s 311SA is the first social network for civic engagement where you can report non-emergency issues, such as potholes or graffiti while earning points and rewards. <br><br>Interact with your city by using the 311SA mobile app to: <br><br>Flag it: Snap a photo, select an issue from a list of 311 service request types, report it to your city.<br><br>Monitor: Monitor the progress the city is doing on your reports in real-time. Receive updates as it gets fixed!<br><br>Get Rewards: Engage with your city, get points, earn rewards, and reach new levels of engagement.<br><br>Build Community: Follow your Urban Feed! Vote up urgent issues, and share it on Facebook and Twitter to rally support.

 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
Sep 05, 2018

I posted a claim and it was closed within a few hours and I’m not sure why. There was no reason for the closure. Was it registered with the city? Was it a duplicate claim? I wish there was a way to better interact with the developers to give feedback.

Aug 17, 2018

So, super cool story: Wednesday i was downtown and got to attend the launch of the 311SA app, and listen to its creators and stakeholders speak passionately about the impact it will have on the city. That same day, as I drove home, I noticed some graffiti on a wall at my exit, so yesterday I stopped (safely) on the side of the highway on the way home and made use of the app. It took me maybe 45 seconds to submit a photo, and I was done! Well, today, LESS THAN 24 HOURS LATER, the graffiti has been painted over! HUGE shoutout to the Cityflag guys and city services for the amazing work you’re doing for San Antonio!

Mar 09, 2019

This “new & improved” 311 San Antonio app that City officials are constantly touting is terrible. When I first downloaded and opened it, it contained another person’s personal information. I’ve since removed and re-downloaded but the functionality just isn’t worth coming back to. The map function does not work. The app inevitably freezes anytime I try to take any action. I hope city taxpayers didn’t pay for this.

Jun 03, 2019

The app uses some custom GPS-to-address translation that is completely broken. For reporting potholes, this is useless, unless you just want to have fun sending the maintenance crews all over the place to the wrong addresses. And I don’t mean like it is just a few house numbers off, I mean it will not select the correct roadway. I would select every other neighborhood road EXCEPT “Military Drive West” that was any where in the vicinity of Reef Rd.

May 28, 2019

It makes you feel like you are making a difference, but in reality posts are closed without actually doing their job. This is just to make you feel like you are actually doing something about your community, but the people behind the computer will close out your posts without successfully completing the task.

CSR Racing 2

About 311SA

Developed by City of San Antonio.

311SA is ranking in   Social Networking

Last update was at Dec 16, 2019and the current version is 1.1.0.

To see all other keys and revenue click here 1391123698

311SA have a 51a user reviews.

311SA was released in the App Store. It is developed by City of San Antonio, who have also released the following apps.

311SA has 51 user reviews.​

311SA has an average rating of 2.9. ​The latest version of 311SA 1.1.0​ ​​was ​released on Dec 16, 2019​.

You can download 311SA ​here

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