Receive reviews and respond to them not leaving your favourite services like Slack, Zendesk, Helpshift, Discord and 30 more. Use auto translation to and from 31 languages to understand every single review.
Analyze the historical change of user reviews. See if users change their reviews or delete them and how it affects your app or game rating.
Track reviews that affect your app rating the most — featured or negative ones — fix user problems to get to the Top Charts.
Choose what reviews to receive — negative, positive or all — the moment they were left, daily, weekly or monthly as messages or reports in Slack and email.
Analyze reviews by an app, country, language, rating, user, status, device type simply by choosing the right filter.
Use Semantic Analysis to get a deeper understanding of how your users feel about your app, monitor the most used words and change of users’ attitude over time.
Set up reports with reviews about bugs to be sent to developers, complaints to a customer support team, and feedback to your product owners.
Respond to reviews faster with custom templates for the most common issues.
See what users think of your competitors’ apps and games, what issues there are, what features they like the most and adjust your product roadmap.
Simply by adding your Amazon products to your account, you can follow and analyze their ratings, reviews, and sales directly in your AppFollow account. Handy, right?