Double win! We increased the limits for Essential, Startup, and Growth plans, and you can buy them with a discount in July! Check out our pricing

Handle app reviews faster and more effectively with Rating & Reviews Monitor

Aggregate user feedback from iOS, Android, and Amazon app stores, respond to reviews, and discover actionable insights in one workspace. Integrate with services like Slack, Zendesk, Helpshift, and more.

One platform to monitor, analyse, and respond to user reviews

One platform to monitor, analyse, and respond to user reviews

Reviews from App Store, Google Play, and Amazon are all gathered in one dashboard for quicker analysis and management.
Respond to iOS, Android, and Amazon reviews right in AppFollow without any redirection to app stores.
Analyze reviews by sentiment, app version, country, language and more to find patterns and insights for improving your product.
Automate review management to save time for more important tasks

Automate review management to save time for more important tasks

Auto-replies for responding to repetitive reviews.
Auto-tags to sort reviews about bugs, feature requests and more.
Auto-report a concern to manage and monitor deletion of unfair reviews.
Auto-translation for understanding customer feedback in any language on the fly.
Custom response templates to meet your needs and company voice.

Gain insights on how to grow average rating with review management

Gain insights on how to grow average rating with review management

Discover frequently mentioned problems and trends from user feedback to fix problems before it’s too late.
Monitor competitors’ reviews to find their weaknesses and turn them into your strengths.
Receive regular email reports on ratings and reviews dynamics to be always in the know with no efforts made.
Track how your responses to reviews affect app rating.
Integrate with the services you already use

Integrate with the services you already use

Receive reviews in Zendesk, Slack, Helpshift, Salesforce and 33 other services.
Filter reviews to receive: all, only negative, only positive, country and app-specific.
Respond to app reviews directly in the integrated service.

Save time dealing with app reviews

-50%

Our clients decrease their first response time on average by 50%.

+850%

850% is the estimated ROI from using our Rating & Review Management Tool.

+0.8

0.8 is the average increase of app rating after our clients started working with user reviews.

Tarif

wave   Abonnement gratuit
$ 0 /mois
Une bonne façon de commencer
ok   Abonnements Premium
À partir de   $ 23 /mois
Pour les petites équipes
hands   Abonnement Entreprise
Tarif personnalisé
Pour les équipes de taille moyenne à importante
Pour nous contacter
wave   Abonnement gratuit
$0   /mois
Une bonne façon de commencer
Commencez
ok   Abonnements Premium
À partir de $23   /mois
Pour les petites équipes
Commencez votre essai gratuit
raised_hands   Abonnement Entreprise
Tarif personnalisé
Pour les équipes de taille moyenne à importante
Pour nous contacter Pour en savoir plus  

Prices are per month for the annual subscription period.

Comparez nos abonnements

When we started replying to gamers’ feedback from the app stores, only one agent had access to App Store Connect and Google Play Console. We soon realized that it was not adequate in speeding up the response time. We switched to the Zendesk app by AppFollow and have been using it for about a year. Since then we’ve grown our support team to 40 agents and are able to cover all the feedback including the app stores. It’s great to get everything we need in Zendesk.

Yaroslav Demidyuk Operations Manager at Wargaming

AppFollow’s tools are effective at saving time! It only took three days to increase the number of processed reviews by 2.3 times. We were able to reduce the number of mouse clicks and now have more time to work with critical feedback: updated and featured reviews.

Kim Bokyung Customer Support Manager at Bitmango

Being able to automatically send out responses greatly cuts down on hours needed for agents to respond to these reviews. Having folders with multiple responses makes it easy for us to not sound repetitive or robotic in our replies.

Zachery Gergurich, Customer Support Manager at Discord

Flexible tool that meets the needs of ASO, Product, and Support. In our company, we use AppFollow to work with ASO and Support, as well as for monitoring our competitors. I think it’s great that the company combines different areas of your app, so that different teams can share a single tool and data.

Catherine Sibirko ASO Expert at Flo

Our goal is to reply to reviews in such a way that potential clients say, “These Joom guys are nice, friendly people! They’re going to help me when I’m in trouble.” AppFollow’s integration with Helpshift helps us do this.

Ekaterina Savelieva Head of Support at Joom

Literally the best tool for tracking users’ post and responding to your users. AppFollow makes it far easier to track what your customers think about your product and leave as reviews in e.g. Apple Store. We can quickly track users’ reviews on our product and answer them helping to solve their issues. Also we liked the very personal attitude since our individual requirement were 100% fulfilled (like SSO).

Anatoly Sibatov Manager Customer Support at Wrike

We’ve been using App Follow for 3 years now and love it for the App Store/Play Store integration into HelpScout. As a company, we value our customers feedback and being able to reply to reviews directly from HelpScout has been a GAMECHANGER! Having different saved replies and integrating Review tags into our support email tags has been amazing.

Meagan Allers Customer Success at Marco Polo

Receive and respond to mobile app reviews faster