Monitor Amazon user feedback for your products and apps

The leading Amazon Review Tools for those,
selling products on Amazon or promoting apps on Amazon appstore.

discord flo joom wrike wargaming bitmango

Optimize your workflow with product reviews to spend more time selling

Optimize your workflow with product reviews to spend more time selling

 

Secure your products from appearing in multiple resellers listings.

Have control over the selling of your products on Amazon by the third party to protect your brand reputation.

Giving credit to user feedback on the company improves your FBA – fulfillment by Amazon.

Prioritize questions & reviews

Prioritize questions & reviews
Arrange what types of questions are critical to answer first – addressed to you as a Seller or about products.

Make sure all questions affecting your brand name answered duly and in time.

Reply to urgent questions first to build trust and credibility.

Improve mobile app visibility & customer support on Amazon appstore

Improve mobile app visibility & customer support on Amazon appstore

 

Work with customer reviews to fortify the organic growth of your app and gain more stars.

Fixing user questions increases the number of positive reviews and drives app visibility to the top – this is how Amazon appstore algorithm works.

Positive featured reviews is a crucial point in decision-making regarding downloading your app.

Optimize your budget and resources with AppFollow tools

Increase ROI by 850% on average from using AppFollow for reviews management

Save time for the customer support department – 4h/day on average

Reduce first response time to app questions and reviews by 50% on average

Tarif

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$ 0 /mois
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À partir de   $ 55 /mois
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hands   Abonnement Entreprise
Tarif personnalisé
Pour les équipes de taille moyenne à importante
Pour nous contacter
wave   Abonnement gratuit
$0   /mois
Une bonne façon de commencer
Commencez
ok   Abonnements Premium
À partir de $55   /mois
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raised_hands   Abonnement Entreprise
Tarif personnalisé
Pour les équipes de taille moyenne à importante
Pour nous contacter Pour en savoir plus  

Prices are per month for the annual subscription period.

Comparez nos abonnements

When we started replying to reviews from the app stores, only one agent was responding from App Store Connect and Google Play Console. We soon realized that it’s unrealistic to speed up the response time with this setup, and we switched to the Zendesk app by AppFollow. Since then we’ve grown our support team to 40 agents and can cover reviews from all the app stores right in Zendesk.

Yaroslav Demidyuk Operations Manager at Wargaming

Les outils d'AppFollow sont efficaces pour gagner du temps ! Il n'a fallu que trois jours pour multiplier par 2,3 le nombre d'avis traités. . Nous avons pu réduire le nombre de clics et avons maintenant plus de temps pour travailler sur les commentaires essentiels : les avis mis à jour et les avis mis en avant.

Kim Bokyung Responsable du service client Bitmango
Read case study

Being able to automatically send out responses greatly cuts down on hours needed for agents to respond to these reviews. Having folders with multiple responses makes it easy for us to not sound repetitive or robotic in our replies.

Zachery Gergurich Customer Support Manager at Discord

Un outil flexible qui permet de gérer l'ASO, les produits et le service client. Dans notre entreprise, nous utilisons AppFollow pour travailler sur l'ASO et le service clients, ainsi que pour effectuer une veille sur nos concurrents. Je trouve que c'est bien que l'entreprise combine différents domaines de l'application, afin que différentes équipes puissent partager un seul outil et des données.

Catherine Sibirko Expert ASO Flo

Our goal is to reply to reviews in such a way that potential clients say, “These Joom guys are nice, friendly people! They’re going to help me when I’m in trouble.” AppFollow’s integration with Helpshift helps us do this.

Ekaterina Savelieva Head of Support at Joom
Read case study

The best tool for tracking and responding to reviews. AppFollow makes it far easier to track what customers think about your mobile apps and leave as reviews. We quickly track reviews on our product and answer users to help to resolve their issues. We love a very personal approach from the AppFollow team - all our requirements were 100% fulfilled.

Anatoly Sibatov Manager Customer Support at Wrike

AppFollow nous aide à interagir avec les clients de manière plus rapide, plus facile et plus simple, en comparaison avec les consoles de stores. Après 6 mois d'utilisation de la plate-forme, nous connaissons un grand succès avec un ROI estimé à 850%.

Ashley Yap Responsable du service client Turbo VPN
Read case study

We’ve been using AppFollow for 3 years now and love it for the App Store/Play Store integration into Help Scout. As a company, we value our customers feedback and being able to reply to reviews directly from Help Scout has been a GAMECHANGER! Having different saved replies and integrating Review tags into our support email tags has been amazing.

Meagan Allers Customer Success at Marco Polo

Monitor user feedback for your apps and products