--- title: "Explore AppFollow: User Roles, Ownership, and Team Collaboration" description: Understanding and utilizing user roles and ownership functionalities will enhance your team's experience with AppFollow --- [![AppFollow](https://cdn.appfollow.io/assets/site/img/logo.svg) ![AppFollow](https://cdn.appfollow.io/assets/site/img/logo-mini.svg)](https://appfollow.io) Platform [App Monitor Discover areas for improvement and differentiation from user feedback and competitor insights.](https://appfollow.io/monitor-app-performance) [ASO Tools Harness valuable market intelligence for targeted messaging and better organic reach.](https://appfollow.io/aso) [AI-Powered Review Management Take the next step in how your business engages with user reviews.](https://appfollow.io/app-review-management-tool) [Workflow Automation Respond to reviews, sort and report offensive ones automatically. Streamline your support workflows.](https://appfollow.io/workflow-automation) [Integrations Process critical app data on reviews, ratings, and ASO in email, Slack, Zendesk, Tableau, Webhook, and over 20 more services.](https://appfollow.io/integrations) [AppFollow MCP & AI Toolkit AI assistant access to your app’s reviews, ratings, and ASO data, plus ready-made analysis workflows, with no dashboard or code required.](https://appfollow.io/mcp) Solutions [Gaming Keep players happy at scale. Extract insights and automate support to maintain high ratings.](https://appfollow.io/gaming) [Finance Catch complaints before they hurt your rating. Talk to users in any language instantly.](https://appfollow.io/finance) [Customer Support Handle tickets faster. Save 4 hours daily per agent and respond 50% faster.](https://appfollow.io/support-teams) [ASO & Marketing Stop optimizing in the dark. Get higher rankings through data and competitive intelligence.](https://appfollow.io/marketing-teams) [Enterprise Get 99.5% uptime, enterprise security, and dashboards that connect sentiment to business metrics.](https://appfollow.io/enterprise) [See more Explore solutions by industry, team & scale.](https://appfollow.io/solutions) [Consultancy](https://appfollow.io/asoconsulting) [Customers](https://appfollow.io/customers) Resources [Blog Explore expert articles and case studies on app growth, ASO, user retention, and mobile SaaS trends.](https://appfollow.io/blog) [E-books, guides & more Enhance your app reputation management skills with our collection of valuable resources.](https://appfollow.io/learning-hub) [Webinars Attend insightful webinars covering mobile app reputation, customer satisfaction, ASO, and more.](https://appfollow.io/webinars) [API for Developers Leverage our API to seamlessly integrate AppFollow with other services.](https://appfollow.io/appfollow-api) [Glossary Find explanation of every term about your app performance on app stores from AppFollow experts.](https://appfollow.io/glossary) [Help Center Find expert tips and solutions for utilizing AppFollow to its maximum potential.](https://support.appfollow.io) [Academy Explore AppFollow functions to master your business goals with comprehensive ASO and review management tutorials.](https://appfollow.io/appfollow-for-reviews-management-aso) [Trust Center Learn how AppFollow protects your data with industry-leading security practices, ISO 27001 certification, and trusted infrastructure.](https://support.appfollow.io/hc/en-us/articles/360020832997-AppFollow-s-Trust-Center-Data-Security) [Pricing](https://appfollow.io/pricing) Contact sales [Go to Dashboard](https://watch.appfollow.io) [Log in](https://watch.appfollow.io) [Sign up](https://watch.appfollow.io/signup) [![AppFollow](https://cdn.appfollow.io/assets/site/img/logo.svg)](https://appfollow.io) Platform ![](https://cdn.appfollow.io/assets/site/img/union.svg) [App Monitor Discover areas for improvement and differentiation from user feedback and competitor insights.](https://appfollow.io/monitor-app-performance) [ASO Tools Harness valuable market intelligence for targeted messaging and better organic reach.](https://appfollow.io/aso) [AI-Powered Review Management Take the next step in how your business engages with user reviews.](https://appfollow.io/app-review-management-tool) [Workflow Automation Respond to reviews, sort and report offensive ones automatically. Streamline your support workflows.](https://appfollow.io/workflow-automation) [Integrations Process critical app data on reviews, ratings, and ASO in email, Slack, Zendesk, Tableau, Webhook, and over 20 more services.](https://appfollow.io/integrations) [AppFollow MCP & AI Toolkit AI assistant access to your app’s reviews, ratings, and ASO data, plus ready-made analysis workflows, with no dashboard or code required.](https://appfollow.io/mcp) Solutions ![](https://cdn.appfollow.io/assets/site/img/union.svg) [Gaming Keep players happy at scale. Extract insights and automate support to maintain high ratings.](https://appfollow.io/gaming) [Finance Catch complaints before they hurt your rating. Talk to users in any language instantly.](https://appfollow.io/finance) [Customer Support Handle tickets faster. Save 4 hours daily per agent and respond 50% faster.](https://appfollow.io/support-teams) [ASO & Marketing Stop optimizing in the dark. Get higher rankings through data and competitive intelligence.](https://appfollow.io/marketing-teams) [Enterprise Get 99.5% uptime, enterprise security, and dashboards that connect sentiment to business metrics.](https://appfollow.io/enterprise) [See more Explore solutions by industry, team & scale.](https://appfollow.io/solutions) [Consultancy](https://appfollow.io/asoconsulting) [Customers](https://appfollow.io/customers) Resources ![](https://cdn.appfollow.io/assets/site/img/union.svg) [Blog Explore expert articles and case studies on app growth, ASO, user retention, and mobile SaaS trends.](https://appfollow.io/blog) [E-books, guides & more Enhance your app reputation management skills with our collection of valuable resources.](https://appfollow.io/learning-hub) [Webinars Attend insightful webinars covering mobile app reputation, customer satisfaction, ASO, and more.](https://appfollow.io/webinars) [API for Developers Leverage our API to seamlessly integrate AppFollow with other services.](https://appfollow.io/appfollow-api) [Glossary Find explanation of every term about your app performance on app stores from AppFollow experts.](https://appfollow.io/glossary) [Help Center Find expert tips and solutions for utilizing AppFollow to its maximum potential.](https://support.appfollow.io) [Academy Explore AppFollow functions to master your business goals with comprehensive ASO and review management tutorials.](https://appfollow.io/appfollow-for-reviews-management-aso) [Trust Center Learn how AppFollow protects your data with industry-leading security practices, ISO 27001 certification, and trusted infrastructure.](https://support.appfollow.io/hc/en-us/articles/360020832997-AppFollow-s-Trust-Center-Data-Security) [Pricing](https://appfollow.io/pricing) Contact sales [Go to Dashboard](https://watch.appfollow.io) [Log in](https://watch.appfollow.io) [Sign up](https://watch.appfollow.io/signup) [← Back](https://get.appfollow.io/appfollow-for-reviews-management-aso?hsLang=en) Lesson #5 # Explore AppFollow: User Roles, Ownership, and Team Collaboration ## Navigating AppFollow Account Ownership Understanding user roles and ownership functionalities will enhance your team's experience with AppFollow.  Did you know that when you [create an AppFollow account](https://watch.appfollow.io/signup?utm_source=academy), the crown of ownership automatically lands on you?  If you did not create the account but eager to identify the owner of an AppFollow account, follow these steps: 1. Log in to your AppFollow account. 2. Navigate to "My Team" page in your Account setting section. 3. Scan through the list of team members to find the Label "Owner". 4. Voila! The owner, with the "Owner" label, stands before you. ## Changing the Account Owner 1. Log In to the current **owner's** account. 2. Navigate to "My Team" settings page – it's your command center for managing the team members and their permissions in your AppFollow realm. 3. Select the new owner, ensuring they hold the Admin rights. 4. Edit the member details by clicking "Edit" for the chosen successor and check the "Assign ownership" option. 5. Secure changes by clicking "Save" to lock in the transfer of ownership. If you find yourself stranded without access to account ownership – whether your teammate is on a blissful vacation or have left the company – please reach out to our Support Team. Let them know the situation, and they'll guide you through the account ownership reassignment process. ## Invite You Team to AppFollow Remember that invitations count towards user limits, so manage your list wisely. Or [reach out to our Sales team](https://calendly.com/d/22y-54t-d5j/appfollow-introduction-call?utm_source=academy) to get more licenses activated. 1. Open your account settings and navigate to the "My Team" page. 2. Hit the ➕ button to invite a new member to your team. 3. Provide the email, full name of your invitee, their role in your company. 4. Assign the permissions to the member by choosing a role in accordance with our [guide](https://get.appfollow.io/explore-appfollow-user-roles-ownership-team-collaboration#h2_roles_&_permissions_in_appfollow). 5. Optionally, limit their access to specific workspaces for team members with any role but Admin. Admins hold the master key, granting access to all workspaces. You can read more about AppFollow workspaces in the other lesson. 6. Personalize the experience by selecting a unique avatar for each of your team members. 7. Click "Send Invite". Bear in mind: one email address equals one AppFollow account. If your colleague has already created an AppFollow account, you won't be able to invite them. Please contact our Support Team to release an email for reuse. If an invitation lingers in limbo, open "My Team," click the gear icon next to the invitee's name, and choose to resend the invitation. ## Update Your Team Member Roles In any AppFollow account, collaboration begins with mastering user roles and permissions. Follow these steps to organize the more effective collaboration in your team: 1. Open the "My Team" settings page. 2. Spot your colleague or partner by clicking on the gear icon next to their name. 3. Select "Edit" and choose a new role for your collaborator. 4. Confirm the changes by clicking "Save". Remember, the power to change user roles rests with those adorned with Admin privileges. Keep reading to learn more about the [roles and permissions in AppFollow](https://get.appfollow.io/explore-appfollow-user-roles-ownership-team-collaboration#h2_roles_&_permissions_in_appfollow). ## Roles & Permissions in AppFollow AppFollow's permission setting distinct roles are governed by varying responsibilities. Let's delve into the formal delineation of these roles: Account Owner holds responsibility for subscription management, ownership transfer, and account deletion. Their access encompasses the entire functionality aligned with the subscribed plan. Admins wield authority to invite, manage permissions, and revoke access. However, the reassignment of ownership, deletion of the entire account, and subscription management are beyond their purview. Users actively engage with features. Support Managers focused on review management and replying to reviews. Senior Support Managers entrusted with enhanced responsibilities, overseeing reviews and team performance. Read Only Users observe with limited interaction. For a detailed breakdown of each role's access to specific pages and functions, [take a look at our comprehensive Help Center article on AppFollow's user roles and permissions](https://support.appfollow.io/hc/en-us/articles/360020979618-User-Roles-and-Permissions). ## Checklist These simple tasks will provide a condensed, hands-on experience with key features of AppFollow's user roles and account management. 1. **Create an AppFollow Account.** [Sign up for an AppFollow account](https://watch.appfollow.io/signup?utm_source=academy) to explore the interface and settings. 2. **Invite a Team Member.** Practice inviting a new team member and explore role assignment options. 3. **Change User Roles.** Experiment with modifying user roles for team members to understand the flexibility. 4. **Review User Limits and Permissions.** Understand your subscription plan, review user limits, and explore the specific pages and functions each role can access. ### Read other posts from our academy [![Lesson #1](https://get.appfollow.io/hubfs/Lesson%20%231-3.jpg "Lesson #1")](https://get.appfollow.io/explore-appfollow-workspace-settings?hsLang=en) LESSON #1 [Explore AppFollow: Workspace Settings for Maximum Efficiency](https://get.appfollow.io/explore-appfollow-workspace-settings?hsLang=en) [![Lesson #2](https://get.appfollow.io/hubfs/Lesson%20%232-3.jpg "Lesson #2")](https://get.appfollow.io/explore-appfollow-adding-and-overseeing-apps?hsLang=en) LESSON #2 [Explore AppFollow: Adding and Overseeing Apps](https://get.appfollow.io/explore-appfollow-adding-and-overseeing-apps?hsLang=en) [![Lesson #3](https://get.appfollow.io/hubfs/Lesson%20%233-3.jpg "Lesson #3")](https://get.appfollow.io/explore-appfollow-ratings-and-reviews-data-collection?hsLang=en) LESSON #3 [Explore AppFollow:  Ratings and Reviews Data Collection Times](https://get.appfollow.io/explore-appfollow-ratings-and-reviews-data-collection?hsLang=en) React to user feedback and market trends faster Get started for free Company - 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