With AppFollow, you will make a breakthrough in product development
to meet customers' needs

Listen to millions of customers' voices
with AI-driven analysis of user feedback

Listen to millions of customers' voices<br>with AI-driven analysis of user feedback

Learn users' needs with Voice of the Customer (VoC) analysis

Use Semantic Analysis to build a better product based on customer feedback about bugs, feature requests, suggestions, negative and positive experience from using apps.
This data is essential for successful launches, happy customers and, as a result, high app ranking in app stores.
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Find out points of growth analyzing competitors

Have an overview of competitors’ product development by analyzing their reviews.
Revealing the most popular features among their users can be used for future releases.
Knowing competitors’ less popular features will optimize your roadmap development.
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Automate data processing and analysis

With user feedback automation you can do quantitative research in seconds without involving third-parties and additional costs. This saves time and resources and makes each app release data-driven.

“A great product isn’t just a solution —
it’s also a tool that fits neatly into the hands of your customers.”

“A great product isn’t just a solution —<br>it’s also a tool that fits neatly into the hands of your customers.”

Have a 360-degree analysis of your product strategy with AppFollow

Measure the success of releases: gain actionable product insights by aggregating feedback from app store reviews.
Track rating growth: automate receiving updates about your app rating. Get them directly in Slack or by email.
Monitor monetization progress: see downloads & revenue data from app stores as insights and KPIs, create custom reports.

Precios

wave   Plan gratuito
$ 0 /mes
Empieza con buen pie
ok   Planes premium
Desde   $ 23 /mes
Regístrate gratis
hands   Plan empresarial
Precio personalizado
Para equipos medianos y grandes
Contacto
wave   Plan gratuito
$0   /mes
Empieza con buen pie
Comenzar
ok   Planes premium
Desde $23   /mes
Regístrate gratis
Elige un plan
raised_hands   Plan empresarial
Precio personalizado
Para equipos medianos y grandes
Contacto Más información  

Prices are per month for the annual subscription period.

Comparativa de nuestros planes

When we started replying to reviews from the app stores, only one agent was responding from App Store Connect and Google Play Console. We soon realized that it’s unrealistic to speed up the response time with this setup, and we switched to the Zendesk app by AppFollow. Since then we’ve grown our support team to 40 agents and can cover reviews from all the app stores right in Zendesk.

Yaroslav Demidyuk Operations Manager at Wargaming

¡Las herramientas de AppFollow son eficaces para ahorrar tiempo! Solamente tomó tres días multiplicar por 2.3 el número de reseñas procesadas. Fuimos capaces de disminuir el número de clics de ratón y ahora tenemos más tiempo para trabajar con los comentarios críticos: las reseñas actualizadas y las destacadas.

Kim Bokyung Gerente de atención al cliente Bitmango
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Being able to automatically send out responses greatly cuts down on hours needed for agents to respond to these reviews. Having folders with multiple responses makes it easy for us to not sound repetitive or robotic in our replies.

Zachery Gergurich Customer Support Manager at Discord

Una herramienta flexible que satisface las necesidades de ASO, del producto y de atención al cliente. En nuestra empresa, utilizamos AppFollow para trabajar con ASO y el departamento de atención al cliente, así como para supervisar a la competencia. Creo que es una buena idea que se combinen distintos ámbitos en la aplicación, de modo que los equipos pueden compartir datos y una única herramienta.

Catherine Sibirko Experta en ASO Flo

Our goal is to reply to reviews in such a way that potential clients say, “These Joom guys are nice, friendly people! They’re going to help me when I’m in trouble.” AppFollow’s integration with Helpshift helps us do this.

Ekaterina Savelieva Head of Support at Joom
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The best tool for tracking and responding to reviews. AppFollow makes it far easier to track what customers think about your mobile apps and leave as reviews. We quickly track reviews on our product and answer users to help to resolve their issues. We love a very personal approach from the AppFollow team - all our requirements were 100% fulfilled.

Anatoly Sibatov Manager Customer Support at Wrike

AppFollow nos ayuda a interactuar con los clientes de una forma más rápida, fácil y simple comparado con las consolas de tiendas. Después de 6 meses de usar la plataforma, hemos sido testigos de un gran éxito con un retorno de la inversión estimado del 850%.

Ashley Yap Gerente de servicio al cliente Turbo VPN
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We’ve been using AppFollow for 3 years now and love it for the App Store/Play Store integration into Help Scout. As a company, we value our customers feedback and being able to reply to reviews directly from Help Scout has been a GAMECHANGER! Having different saved replies and integrating Review tags into our support email tags has been amazing.

Meagan Allers Customer Success at Marco Polo

Haz que tu aplicación crezca con AppFollow