Receive all reviews that matter to AppFollow dashboard or integrate app reviews
with Slack, Zendesk, Helpshift, Freshdesk or other service you use.
Be aware when your users are not satisfied and get an instant notification about a query.
Receive updates of the reviews and see if users became happy or not and how it affected your app rating
Reply to iOS and Android reviews in the dashboard or one of the 30+ integrations without being redirected to app stores.
Assign reviews to the right team with one click so they can support your app users faster.
Auto-translate reviews from and to 31 language directly in your dashboard
Help users fix their issues: questions about the services, bugs and other queries
Fix user pain and make them return to your app more often
Track how many issues were fixed, replies sent and speed of each reply
Analyse the most used words and their semantics to identify the overall mood of your users
„AppFollow is an amazing service and has a wonderful team! Their tools have allowed us to greatly streamline our app review management workflow and give us much greater visibility into overall customer sentiment.“
„Absolutely love AppFollow. This is exactly what I needed to take our customer service to the next level. The sheer number of integrations that they already have available is impressive.“
„AppFollow allows us to stay connected to our customers. Feedback from users all around the world is automatically translated and pushed to our Slack channel, for easy sharing with all team members.“
„We support 300+ apps and it was very important to find a convenient way to work with reviews and support our users. AppFollow is great in these terms. Considering how many apps we have to serve, Slack alerts is a killer feature.“
„We use AppFollow to track our app rankings and keyword positions in App Store and Google Play. The service is just great and I like the option to automate all the reports and send them to our Slack channels.“
„AppFollow makes my life easier providing system to manage team of specialist responsible for app reviews. It's Slack integration keeps me up to date without hassle.“
„AppFollow was the first ASO service that really fulfilled my needs as an ASO specialist. I'm always eagering about their new cool features!“
„AppFollow is a very useful service for us. It helps to simplify and automate the work with keywords and reviews. It helps to track the ASO strategy of our competitors.“
We gather user reviews from App Store, Google Play, Mac App Store, Microsoft Store, Amazon and send them to your dashboard, email, Slack account, Zendesk or any other services you use.
You filter what reviews to receive — all, featured, negative or positive ones — when and where to receive them.
Reply to iOS and Android reviews directly in AppFollow, Slack, Zendesk or other integrations. No redirection to app stores: one click and it appears in a store.
Track semantic, the most used words,
reviews timeline and your
competitors reviews and apps. See what reviews
they are getting
and how happy users are with their apps or games and
adjust your strategy.