---
title: Compare AppFollow to UnitQ | AppFollow
description: See how AppFollow performs againsat UnitQ in terms of ASO, app review management, and automation
image: https://get.appfollow.io/hubfs/Banner%20%288%29.jpg
---

[![AppFollow](https://cdn.appfollow.io/assets/site/img/logo.svg) ![AppFollow](https://cdn.appfollow.io/assets/site/img/logo-mini.svg)](https://appfollow.io)

 Platform

[App Monitor Discover areas for improvement and differentiation from user feedback and competitor insights.](https://appfollow.io/monitor-app-performance) [ASO Tools Harness valuable market intelligence for targeted messaging and better organic reach.](https://appfollow.io/aso) [AI-Powered Review Management Take the next step in how your business engages with user reviews.](https://appfollow.io/app-review-management-tool) [Workflow Automation Respond to reviews, sort and report offensive ones automatically. Streamline your support workflows.](https://appfollow.io/workflow-automation) [Integrations Process critical app data on reviews, ratings, and ASO in email, Slack, Zendesk, Tableau, Webhook, and over 20 more services.](https://appfollow.io/integrations) [AppFollow MCP & AI Toolkit AI assistant access to your app’s reviews, ratings, and ASO data, plus ready-made analysis workflows, with no dashboard or code required.](https://appfollow.io/mcp)

 Solutions

[Gaming Keep players happy at scale. Extract insights and automate support to maintain high ratings.](https://appfollow.io/gaming) [Finance Catch complaints before they hurt your rating. Talk to users in any language instantly.](https://appfollow.io/finance) [Customer Support Handle tickets faster. Save 4 hours daily per agent and respond 50% faster.](https://appfollow.io/support-teams) [ASO & Marketing Stop optimizing in the dark. Get higher rankings through data and competitive intelligence.](https://appfollow.io/marketing-teams) [Enterprise Get 99.5% uptime, enterprise security, and dashboards that connect sentiment to business metrics.](https://appfollow.io/enterprise) [See more Explore solutions by industry, team & scale.](https://appfollow.io/solutions)

[Consultancy](https://appfollow.io/asoconsulting) [Customers](https://appfollow.io/customers)  Resources

[Blog Explore expert articles and case studies on app growth, ASO, user retention, and mobile SaaS trends.](https://appfollow.io/blog) [E-books, guides & more Enhance your app reputation management skills with our collection of valuable resources.](https://appfollow.io/learning-hub) [Webinars Attend insightful webinars covering mobile app reputation, customer satisfaction, ASO, and more.](https://appfollow.io/webinars) [API for Developers Leverage our API to seamlessly integrate AppFollow with other services.](https://appfollow.io/appfollow-api) [Glossary Find explanation of every term about your app performance on app stores from AppFollow experts.](https://appfollow.io/glossary) [Help Center Find expert tips and solutions for utilizing AppFollow to its maximum potential.](https://support.appfollow.io) [Academy Explore AppFollow functions to master your business goals with comprehensive ASO and review management tutorials.](https://appfollow.io/appfollow-for-reviews-management-aso) [Trust Center Learn how AppFollow protects your data with industry-leading security practices, ISO 27001 certification, and trusted infrastructure.](https://support.appfollow.io/hc/en-us/articles/360020832997-AppFollow-s-Trust-Center-Data-Security)

[Pricing](https://appfollow.io/pricing)

 Contact sales 

[Log in](https://watch.appfollow.io) [Sign up](https://watch.appfollow.io/signup)

[![AppFollow](https://cdn.appfollow.io/assets/site/img/logo.svg)](https://appfollow.io)

 Platform ![](https://cdn.appfollow.io/assets/site/img/union.svg)

[App Monitor Discover areas for improvement and differentiation from user feedback and competitor insights.](https://appfollow.io/monitor-app-performance) [ASO Tools Harness valuable market intelligence for targeted messaging and better organic reach.](https://appfollow.io/aso) [AI-Powered Review Management Take the next step in how your business engages with user reviews.](https://appfollow.io/app-review-management-tool) [Workflow Automation Respond to reviews, sort and report offensive ones automatically. Streamline your support workflows.](https://appfollow.io/workflow-automation) [Integrations Process critical app data on reviews, ratings, and ASO in email, Slack, Zendesk, Tableau, Webhook, and over 20 more services.](https://appfollow.io/integrations) [AppFollow MCP & AI Toolkit AI assistant access to your app’s reviews, ratings, and ASO data, plus ready-made analysis workflows, with no dashboard or code required.](https://appfollow.io/mcp)

 Solutions ![](https://cdn.appfollow.io/assets/site/img/union.svg)

[Gaming Keep players happy at scale. Extract insights and automate support to maintain high ratings.](https://appfollow.io/gaming) [Finance Catch complaints before they hurt your rating. Talk to users in any language instantly.](https://appfollow.io/finance) [Customer Support Handle tickets faster. Save 4 hours daily per agent and respond 50% faster.](https://appfollow.io/support-teams) [ASO & Marketing Stop optimizing in the dark. Get higher rankings through data and competitive intelligence.](https://appfollow.io/marketing-teams) [Enterprise Get 99.5% uptime, enterprise security, and dashboards that connect sentiment to business metrics.](https://appfollow.io/enterprise) [See more Explore solutions by industry, team & scale.](https://appfollow.io/solutions)

[Consultancy](https://appfollow.io/asoconsulting)

[Customers](https://appfollow.io/customers)

 Resources ![](https://cdn.appfollow.io/assets/site/img/union.svg)

[Blog Explore expert articles and case studies on app growth, ASO, user retention, and mobile SaaS trends.](https://appfollow.io/blog) [E-books, guides & more Enhance your app reputation management skills with our collection of valuable resources.](https://appfollow.io/learning-hub) [Webinars Attend insightful webinars covering mobile app reputation, customer satisfaction, ASO, and more.](https://appfollow.io/webinars) [API for Developers Leverage our API to seamlessly integrate AppFollow with other services.](https://appfollow.io/appfollow-api) [Glossary Find explanation of every term about your app performance on app stores from AppFollow experts.](https://appfollow.io/glossary) [Help Center Find expert tips and solutions for utilizing AppFollow to its maximum potential.](https://support.appfollow.io) [Academy Explore AppFollow functions to master your business goals with comprehensive ASO and review management tutorials.](https://appfollow.io/appfollow-for-reviews-management-aso) [Trust Center Learn how AppFollow protects your data with industry-leading security practices, ISO 27001 certification, and trusted infrastructure.](https://support.appfollow.io/hc/en-us/articles/360020832997-AppFollow-s-Trust-Center-Data-Security)

[Pricing](https://appfollow.io/pricing)

 Contact sales 

[Log in](https://watch.appfollow.io) [Sign up](https://watch.appfollow.io/signup)

# The unitQ alternative that answers the review, not just finds it

unitQ is very good at telling you what is broken. It reads tickets, surveys, chat, social and app reviews, sorts them into thousands of categories and ties them to your KPIs. Then somebody still has to go and reply. AppFollow covers the app store side end to end: tagging, AI replies, approval queues, Report a Concern and ASO, with published pricing and unlimited seats.

[Create free account](https://watch.appfollow.io/signup)

![Opera](https://get.appfollow.io/hs-fs/hubfs/%D0%A1ustomer%20logos/Opera.png?width=176&height=64&name=Opera.png)

![Standard Bank](https://get.appfollow.io/hs-fs/hubfs/%D0%A1ustomer%20logos/Standard%20Bank.png?width=360&height=140&name=Standard%20Bank.png)

![wargaming-1](https://get.appfollow.io/hs-fs/hubfs/%D0%A1ustomer%20logos/wargaming-1.png?width=176&height=64&name=wargaming-1.png)

![g5 entertainment](https://get.appfollow.io/hs-fs/hubfs/%D0%A1ustomer%20logos/g5%20entertainment.png?width=176&height=64&name=g5%20entertainment.png)

![azur games](https://get.appfollow.io/hs-fs/hubfs/%D0%A1ustomer%20logos/azur%20games.png?width=176&height=64&name=azur%20games.png)

![flo](https://get.appfollow.io/hs-fs/hubfs/%D0%A1ustomer%20logos/flo.png?width=176&height=64&name=flo.png)

![lazada](https://get.appfollow.io/hs-fs/hubfs/%D0%A1ustomer%20logos/lazada.png?width=176&height=64&name=lazada.png)

![miro](https://get.appfollow.io/hs-fs/hubfs/%D0%A1ustomer%20logos/miro.png?width=176&height=64&name=miro.png)

| Features | AppFollow | unitQ |
| --- | --- | --- |
| **Built for** The job each platform was designed around. This row decides most of the others | App publishers Answering store reviews, with ASO alongside | Enterprise quality intelligence Finding what to fix, across every feedback source |
| **Reply to App Store and Google Play reviews** Answer store reviews from the tool, with the reply reaching the store | ✓ | ✗ No review reply layer published |
| **AI replies, templates and auto-reply rules** Draft at scale in your brand voice, with an approval queue before anything goes out | ✓ | ✗ |
| **Automated Report a Concern** Flag spam, offensive, and fraudulent reviews to the app stores at scale | ✓ | ✗ |
| **Reply effect tracking and agent performance** Rating updates that followed a reply, plus reply time and CSAT per person | ✓ | ✗ |
| **ASO and keyword work** Keyword discovery, rank tracking, category positions, and featuring monitoring | ✓ 45M+ keyword database | ✗ No ASO tools |
| **Secondary store coverage** Galaxy Store, Huawei AppGallery, Amazon Appstore, Microsoft Store, and Trustpilot | ✓ | Not publicly stated |
| **Helpdesk routing** Send reviews to Zendesk, Salesforce, Helpshift, Intercom, Front, Help Scout, and MS Teams | ✓ | Limited Slack and Jira for issue handoff |
| **MCP server for AI assistants** Query live data from Claude, ChatGPT, Gemini, or Codex without opening a dashboard | ✓ Google OAuth or SSO, no API keys, on any plan | ✗ No published MCP server; unitQ GPT answers inside unitQ |
| **Packaged AI workflows** Ready-made analyst workflows that return the same report shape every time, run as slash commands | ✓ /feedback-analysis and /aso-analysis, open source | ✗ |
| **Published pricing and free plan** See the cost and start using the product without a sales call | ✓ From $19/mo, Essential $179/mo; free plan + 10-day trial | ✗ Quote only; demo required |
| **Unlimited users on every plan** Add the whole team without per-seat pricing or upgrade gates | ✓ | Not publicly stated |
| **AI classification of review text** Sorting feedback into themes automatically. Both platforms do this well, at different grain | ✓ 30+ pre-built categories plus custom semantic tags | ✓ Thousands of granular categories, generated automatically |
| **Multilingual analysis** Read and analyze feedback across languages. Both platforms do this | ✓ Review and reply translation | ✓ 100+ languages |
| **Feedback sources beyond app stores** Support tickets, surveys, chat logs, social posts and product engagement data in one view | Limited App stores plus Trustpilot | ✓ Tickets, surveys, chat, social and engagement data |
| **Quality score and competitive benchmarking** A single quality metric you can track over time and compare against rivals | ✗ | ✓ unitQ Score |
| **Feedback tied to business metrics** Connect what users say to churn, conversion and revenue, not just rating | ✗ | ✓ |
| **Support interaction QA scoring** Evaluate the quality of individual support conversations at scale | ✗ | ✓ |
| **Natural-language querying of your feedback** Ask a question in plain language and get an answer back from your own data | ✓ Through the MCP server, in the assistant you already use | ✓ unitQ GPT, inside unitQ |

\* Comparison data is based on the analysis made in Q1, 2026

[![See more comparisons](https://get.appfollow.io/hs-fs/hubfs/ee%20more%20comparisons.png?width=360&height=87&name=ee%20more%20comparisons.png "See more comparisons")](https://appfollow.io/appfollow-comparisons)

85% of teams see faster response times in week one

Teams handle 3x more reviews without hiring more people

$50K saved annually with automation and AI on average

[![ASO](https://get.appfollow.io/hs-fs/hubfs/113.png?width=2000&height=147&name=113.png "ASO")](https://calendly.com/d/cyjs-5zy-9dw/aso-consulting-call)

## Why teams switch from analytics to action

[![Works better](https://get.appfollow.io/hubfs/Frame%204435137.png "Works better")](https://appfollow.io/guides/how-to-manage-app-reviews-at-scale)

Works better without being harder

AppFollow gives you customer management tools that work faster, better, and across any audience. 

You don't choose between powerful features and ease of use. Smart automation handles routine responses while advanced workflows are a few clicks away.

## Why teams switch from analytics to action

![AI auto-replies](https://get.appfollow.io/hs-fs/hubfs/Icon-4.png?width=80&height=80&name=Icon-4.png "AI auto-replies")

You can answer the review

unitQ classifies the complaint and hands it to product. AppFollow replies to it: templates, AI drafts grounded in your help docs, auto-reply rules and an approval queue, with the answer reaching the store without a second login. Report a Concern flags fraudulent reviews back to Apple and Google at scale.

![Cross-platform reviews](https://get.appfollow.io/hs-fs/hubfs/Frame%204435139.png?width=80&height=80&name=Frame%204435139.png "Cross-platform reviews")

ASO in the same subscription

Keyword discovery across a 45M+ database, category rankings, competitor tracking and featuring monitoring sit next to the review feed. unitQ has no ASO layer, so that work needs a second tool and a second bill.

![Smart analytics](https://get.appfollow.io/hs-fs/hubfs/Icon-3.png?width=80&height=80&name=Icon-3.png "Smart analytics")

A price you can read

unitQ sells through a demo and a quote, with nothing published. AppFollow lists its tiers: free plan, $19 a month for ASO, $179 for Essential, unlimited users on all of them. You can be using it this afternoon without a procurement cycle.

![Team workflows](https://get.appfollow.io/hs-fs/hubfs/Frame%204435139-3.png?width=80&height=80&name=Frame%204435139-3.png "Team workflows")

Where unitQ stays ahead

Breadth and grain. Tickets, surveys, chat logs, social and product engagement data in one view, thousands of categories generated automatically, a quality score you can benchmark, and feedback tied to churn and revenue rather than rating. If that is the job, unitQ is built for it and plenty of teams run both.

## Built for teams, not just analysts

Customer success needs teamwork. 

AppFollow has automated tagging, bulk reply actions, team performance dashboards, and workflow integrations that help support, product, and marketing teams work together.

![Built for teams](https://get.appfollow.io/hs-fs/hubfs/1424.png?width=2000&height=1407&name=1424.png "Built for teams")

![iso-certified](https://get.appfollow.io/hubfs/iso-certified.png "iso-certified")

![g2-badges](https://get.appfollow.io/hubfs/g2-badges.png "g2-badges")

![g5 entertainment](https://20037499.fs1.hubspotusercontent-na1.net/hub/20037499/hubfs/g5%20entertainment-Nov-13-2025-07-04-49-2494-AM.png?width=1200&length=1200&name=g5%20entertainment-Nov-13-2025-07-04-49-2494-AM.png)

 

*"We’ve seen a **24% reduction in time spent on repetitive tasks** since integrating AI into our user communication flow. Automated responses and faster feedback analysis have improved both efficiency and personalization."*

 

Customer Support Team at **G5 Entertainment**

![Opera](https://20037499.fs1.hubspotusercontent-na1.net/hub/20037499/hubfs/Opera-Nov-13-2025-07-07-20-6793-AM.png?width=1200&length=1200&name=Opera-Nov-13-2025-07-07-20-6793-AM.png)

 

*"The AI-generated replies and one-click improvements in AppFollow have impressed our agents a lot. They surely appreciate the function, as it allows them to **work more efficiently and handle a greater number of tickets** in their allocated time." *

 

Miyuki Barsk, Mobile Products Customer Support Lead at **Opera**

![Standard Bank](https://20037499.fs1.hubspotusercontent-na1.net/hub/20037499/hubfs/%D0%A1ustomer%20logos/Standard%20Bank.png?width=1200&length=1200&name=Standard%20Bank.png)

 

*"**Using automation helps us reply faster** to customers and still give personal help with tough issues. We are committed to improving our AI to offer the best service in banking."*

 

Nkoebe Motlhajoa, Social Media Manager at Standard Bank South Africa

![kolibri games](https://20037499.fs1.hubspotusercontent-na1.net/hub/20037499/hubfs/%D0%A1ustomer%20logos/kolibri%20games.png?width=1200&length=1200&name=kolibri%20games.png)

 

*"**AppFollow automatically organizes actionable insights** for us right away, with little time or resources on our side needed."*

 

Lauren Wade, Head of Community Management at **Kolibri Games**

## FAQ: AppFollow as a unitQ alternative

### What is the main difference between AppFollow and unitQ?

unitQ tells you what to fix. It pulls support tickets, surveys, chat logs, social posts, app reviews and product engagement data into one place, sorts them into thousands of categories and ties them to business metrics. AppFollow tells you what to fix in the app stores and then lets you answer it, with replies, automation and ASO in the same tool.

### Can unitQ reply to app store reviews?

Not from what they publish. unitQ is a quality intelligence platform, so it reads and classifies reviews but has no reply layer, no templates and no auto-reply rules. Responses still happen in the consoles or another tool. That is the gap most teams find after buying it.

### Which one classifies feedback more finely?

unitQ, on raw grain. They generate thousands of granular categories automatically across every source. AppFollow uses 30+ pre-built categories plus custom semantic tags trained on your product. If your problem is finding an obscure bug pattern buried in six channels, unitQ is built for that.

### Which is cheaper, AppFollow or unitQ?

unitQ does not publish pricing, so a like-for-like number is not possible. They sell to enterprises like Spotify, Bumble and Pinterest through a demo and a quote. AppFollow lists its tiers: free plan, $19 a month for ASO, $179 for Essential, unlimited users throughout, and you can start today without talking to anyone.

### Can I use either one inside Claude or ChatGPT?

Both let you ask questions in plain language, but in different places. unitQ GPT answers inside unitQ. AppFollow ships an MCP server, so Claude, ChatGPT, Gemini and Codex query your reviews, ratings and keyword data directly, signing in with Google OAuth and no API key. unitQ publishes no MCP server.

### Should I run both?

It is a reasonable setup at enterprise scale. unitQ as the cross-channel quality layer feeding product and engineering, AppFollow as the place the app store reviews actually get answered, tagged and reported on. They overlap on analysis and barely at all on the response workflow.

### What is the best unitQ alternative?

AppFollow, if the job is app store reviews and somebody has to reply to them. If you need cross-channel quality scoring tied to churn and revenue across tickets, surveys and social, that is unitQ's territory and AppFollow does not cover it.

 React to user feedback and market trends faster

 Get started for free

 Company

- [About](https://appfollow.io/about)
- [Pricing](https://appfollow.io/pricing)
- [Consultancy](https://appfollow.io/asoconsulting)
- [Customers](https://appfollow.io/customers)
- [Team](https://appfollow.io/team)
- [Contact us](https://appfollow.io/contact)
- [For partners](https://appfollow.io/partners)
- [AI & LLM Guide](https://appfollow.io/ai-llm-guide)

 Platform

- [Monitor app performance](https://appfollow.io/monitor-app-performance)
- [App Store Optimization](https://appfollow.io/aso)
- [AI Review Management](https://appfollow.io/app-review-management-tool)
- [Workflow Automation](https://appfollow.io/workflow-automation)
- [Consoles Data Aggregator](https://appfollow.io/consoles)
- [App Competitor Analysis](https://appfollow.io/app-competitor-analysis)
- [Product Roadmaps](https://appfollow.io/product-roadmaps-for-mobile-app-market)
- [Top Chart Rankings](https://appfollow.io/rankings)
- [AppFollow MCP & AI Toolkit](https://appfollow.io/mcp)

 Solutions

- [Customer Support](https://appfollow.io/customer-support)
- [ASO & Marketing](https://appfollow.io/marketing)
- [Product Managers](https://appfollow.io/product-managers)
- [Gaming Companies](https://appfollow.io/gaming)
- [Enterprise](https://appfollow.io/enterprise)

 Resources

- [Blog](https://appfollow.io/blog)
- [Webinars](https://appfollow.io/webinars)
- [Academy](https://appfollow.io/appfollow-for-reviews-management-aso)
- [Glossary](https://appfollow.io/glossary)
- [Help Center](https://support.appfollow.io)
- [Trust Center](https://support.appfollow.io/hc/en-us/articles/360020832997-AppFollow-s-Trust-Center-Data-Security)
- [API](https://appfollow.io/appfollow-api)
- [Free ASO Tools](https://appfollow.io/free-aso-tools)

 How we compare

- [AppFollow vs Native consoles](https://appfollow.io/compare-appfollow-vs-native-consoles)
- [AppFollow vs App Store Connect](https://appfollow.io/compare-appfollow-vs-app-store-connect)
- [AppFollow vs Google Play Console](https://appfollow.io/compare-appfollow-to-google-play-console)
- [AppFollow vs In-house](https://appfollow.io/compare-appfollow-to-in-house-solutions)
- [AppFollow vs Appfigures](https://appfollow.io/compare-appfollow-vs-appfigures)
- [AppFollow vs Appbot](https://appfollow.io/compare-appfollow-vs-appbot)
- [AppFollow vs AppTweak](https://appfollow.io/compare-appfollow-vs-apptweak)
- [More](https://appfollow.io/appfollow-comparisons)

 Integrations

- [App Store Connect](https://appfollow.io/ios-app-analytics)
- [Google Play Console](https://appfollow.io/googleplay-analytics)
- [Steam](https://appfollow.io/steam)
- [Trustpilot](https://appfollow.io/trustpilot)
- [Zendesk](https://appfollow.io/zendesk)
- [Slack](https://appfollow.io/slack)
- [Salesforce](https://appfollow.io/salesforce)
- [Helpshift](https://appfollow.io/helpshift)
- [More](https://appfollow.io/integrations)

[System status](https://status.appfollow.io) [Terms](https://appfollow.io/terms) [Privacy policy](https://appfollow.io/privacy)

Join our communities:

<https://www.linkedin.com/company/appfollow> <https://join.appfollow.io/> <https://twitter.com/AppFollowIO> <https://www.youtube.com/@Appfollow> <https://www.instagram.com/appfollow.io>

[![AppFollow logo](https://cdn.appfollow.io/assets/site/img/purple-logo.svg)](https://appfollow.io)

 AppFollow © 2015-2026. Built with ![love](https://cdn.appfollow.io/assets/2/img/white-heart.png) remotely

 The ultimate platform to help your product thrive in the mobile market

 Elevate your review management strategy. Communicate with users from a single place. Gain actionable product insights. Improve visibility and increase organic growth. Track key metrics. Stay ahead of the competition. Be the first to know about mobile trends and market changes.

 Trusted by 100,000+ product teams worldwide

![get-in-touch-logos](https://cdn.appfollow.io/assets/site/img/get-in-touch/logos_v2.png)

 Contact us ✉️

```json
{
  "@context" : "https://schema.org",
  "@type" : "FAQPage",
  "mainEntity" : [ {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Reply to reviews without switching tabs, automate responses with rules, get AI summaries and sentiment, group by topics, and push reviews into your existing support stack."
    },
    "name" : "What can I do with Trustpilot inside AppFollow?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Add your Trustpilot business account in AppFollow and choose the profiles you want to manage. Connection takes a few guided steps, and you’ll see reviews populate in your workspace."
    },
    "name" : "How do I connect my Trustpilot account?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Yes. Publish replies from the same inbox you use for app stores. Your reply is posted to Trustpilot while AppFollow tracks reply time and status."
    },
    "name" : "Can I reply to Trustpilot reviews directly from AppFollow?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "AppFollow gives you one workspace for Trustpilot + app stores, AI-powered analysis, cross-platform automation, and deep integrations with your support and comms tools."
    },
    "name" : "How does this differ from using Trustpilot alone?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Connect your Trustpilot profile(s) and search in AppFollow: by keyword, rating, language, date, product tag, or AI topic. Save views (e.g., “Delivery issues, UK, last 30 days”) and share them with Support/Product/Marketing. Set alerts in Slack/Teams when keywords pop up."
    },
    "name" : "How to search Trustpilot reviews?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "No one (including AppFollow) can delete a compliant review. In AppFollow you can: auto-route low-star reviews to your help desk, reply with templates/approvals, track edits/updates, and quickly flag non-compliant reviews for Trustpilot to investigate — all without leaving your workflow."
    },
    "name" : "Can companies remove bad Trustpilot reviews?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Filter what you need in AppFollow (or select “All”), then export to CSV with rating, language, tags, AI topic, sentiment, and reply status. Prefer systems over spreadsheets? Push reviews to Zendesk/Salesforce or send to BI for deeper analysis."
    },
    "name" : "How do I download all Trustpilot reviews?"
  } ]
}
```