--- title: Compare AppFollow to Reviewtrackers | AppFollow description: Using our best-in-class workflow automation, level up your apps' response strategy for reviews & provide great customer experiences on the app stores. image: https://get.appfollow.io/hubfs/Banner%20%288%29.jpg --- [![AppFollow](https://cdn.appfollow.io/assets/site/img/logo.svg) ![AppFollow](https://cdn.appfollow.io/assets/site/img/logo-mini.svg)](https://appfollow.io) Platform [App Monitor Discover areas for improvement and differentiation from user feedback and competitor insights.](https://appfollow.io/monitor-app-performance) [ASO Tools Harness valuable market intelligence for targeted messaging and better organic reach.](https://appfollow.io/aso) [AI-Powered Review Management Take the next step in how your business engages with user reviews.](https://appfollow.io/app-review-management-tool) [Workflow Automation Respond to reviews, sort and report offensive ones automatically. Streamline your support workflows.](https://appfollow.io/workflow-automation) [Integrations Process critical app data on reviews, ratings, and ASO in email, Slack, Zendesk, Tableau, Webhook, and over 20 more services.](https://appfollow.io/integrations) [AppFollow MCP & AI Toolkit AI assistant access to your app’s reviews, ratings, and ASO data, plus ready-made analysis workflows, with no dashboard or code required.](https://appfollow.io/mcp) Solutions [Gaming Keep players happy at scale. Extract insights and automate support to maintain high ratings.](https://appfollow.io/gaming) [Finance Catch complaints before they hurt your rating. Talk to users in any language instantly.](https://appfollow.io/finance) [Customer Support Handle tickets faster. Save 4 hours daily per agent and respond 50% faster.](https://appfollow.io/support-teams) [ASO & Marketing Stop optimizing in the dark. Get higher rankings through data and competitive intelligence.](https://appfollow.io/marketing-teams) [Enterprise Get 99.5% uptime, enterprise security, and dashboards that connect sentiment to business metrics.](https://appfollow.io/enterprise) [See more Explore solutions by industry, team & scale.](https://appfollow.io/solutions) [Consultancy](https://appfollow.io/asoconsulting) [Customers](https://appfollow.io/customers) Resources [Blog Explore expert articles and case studies on app growth, ASO, user retention, and mobile SaaS trends.](https://appfollow.io/blog) [E-books, guides & more Enhance your app reputation management skills with our collection of valuable resources.](https://appfollow.io/learning-hub) [Webinars Attend insightful webinars covering mobile app reputation, customer satisfaction, ASO, and more.](https://appfollow.io/webinars) [API for Developers Leverage our API to seamlessly integrate AppFollow with other services.](https://appfollow.io/appfollow-api) [Glossary Find explanation of every term about your app performance on app stores from AppFollow experts.](https://appfollow.io/glossary) [Help Center Find expert tips and solutions for utilizing AppFollow to its maximum potential.](https://support.appfollow.io) [Academy Explore AppFollow functions to master your business goals with comprehensive ASO and review management tutorials.](https://appfollow.io/appfollow-for-reviews-management-aso) [Trust Center Learn how AppFollow protects your data with industry-leading security practices, ISO 27001 certification, and trusted infrastructure.](https://support.appfollow.io/hc/en-us/articles/360020832997-AppFollow-s-Trust-Center-Data-Security) [Pricing](https://appfollow.io/pricing) Contact sales [Log in](https://watch.appfollow.io) [Sign up](https://watch.appfollow.io/signup) [![AppFollow](https://cdn.appfollow.io/assets/site/img/logo.svg)](https://appfollow.io) Platform ![](https://cdn.appfollow.io/assets/site/img/union.svg) [App Monitor Discover areas for improvement and differentiation from user feedback and competitor insights.](https://appfollow.io/monitor-app-performance) [ASO Tools Harness valuable market intelligence for targeted messaging and better organic reach.](https://appfollow.io/aso) [AI-Powered Review Management Take the next step in how your business engages with user reviews.](https://appfollow.io/app-review-management-tool) [Workflow Automation Respond to reviews, sort and report offensive ones automatically. Streamline your support workflows.](https://appfollow.io/workflow-automation) [Integrations Process critical app data on reviews, ratings, and ASO in email, Slack, Zendesk, Tableau, Webhook, and over 20 more services.](https://appfollow.io/integrations) [AppFollow MCP & AI Toolkit AI assistant access to your app’s reviews, ratings, and ASO data, plus ready-made analysis workflows, with no dashboard or code required.](https://appfollow.io/mcp) Solutions ![](https://cdn.appfollow.io/assets/site/img/union.svg) [Gaming Keep players happy at scale. Extract insights and automate support to maintain high ratings.](https://appfollow.io/gaming) [Finance Catch complaints before they hurt your rating. Talk to users in any language instantly.](https://appfollow.io/finance) [Customer Support Handle tickets faster. Save 4 hours daily per agent and respond 50% faster.](https://appfollow.io/support-teams) [ASO & Marketing Stop optimizing in the dark. Get higher rankings through data and competitive intelligence.](https://appfollow.io/marketing-teams) [Enterprise Get 99.5% uptime, enterprise security, and dashboards that connect sentiment to business metrics.](https://appfollow.io/enterprise) [See more Explore solutions by industry, team & scale.](https://appfollow.io/solutions) [Consultancy](https://appfollow.io/asoconsulting) [Customers](https://appfollow.io/customers) Resources ![](https://cdn.appfollow.io/assets/site/img/union.svg) [Blog Explore expert articles and case studies on app growth, ASO, user retention, and mobile SaaS trends.](https://appfollow.io/blog) [E-books, guides & more Enhance your app reputation management skills with our collection of valuable resources.](https://appfollow.io/learning-hub) [Webinars Attend insightful webinars covering mobile app reputation, customer satisfaction, ASO, and more.](https://appfollow.io/webinars) [API for Developers Leverage our API to seamlessly integrate AppFollow with other services.](https://appfollow.io/appfollow-api) [Glossary Find explanation of every term about your app performance on app stores from AppFollow experts.](https://appfollow.io/glossary) [Help Center Find expert tips and solutions for utilizing AppFollow to its maximum potential.](https://support.appfollow.io) [Academy Explore AppFollow functions to master your business goals with comprehensive ASO and review management tutorials.](https://appfollow.io/appfollow-for-reviews-management-aso) [Trust Center Learn how AppFollow protects your data with industry-leading security practices, ISO 27001 certification, and trusted infrastructure.](https://support.appfollow.io/hc/en-us/articles/360020832997-AppFollow-s-Trust-Center-Data-Security) [Pricing](https://appfollow.io/pricing) Contact sales [Log in](https://watch.appfollow.io) [Sign up](https://watch.appfollow.io/signup) # The ReviewTrackers alternative for app stores rather than storefronts ReviewTrackers watches Google, Yelp and the rest for businesses with physical locations, and it does that job well. It was never built for App Store and Google Play, and it has no ASO tooling. If your reviews arrive through app stores and somebody has to sort, answer and report on them, that is what AppFollow does. [Create free account](https://watch.appfollow.io/signup) ![Opera](https://get.appfollow.io/hs-fs/hubfs/%D0%A1ustomer%20logos/Opera.png?width=176&height=64&name=Opera.png) ![Standard Bank](https://get.appfollow.io/hs-fs/hubfs/%D0%A1ustomer%20logos/Standard%20Bank.png?width=360&height=140&name=Standard%20Bank.png) ![wargaming-1](https://get.appfollow.io/hs-fs/hubfs/%D0%A1ustomer%20logos/wargaming-1.png?width=176&height=64&name=wargaming-1.png) ![g5 entertainment](https://get.appfollow.io/hs-fs/hubfs/%D0%A1ustomer%20logos/g5%20entertainment.png?width=176&height=64&name=g5%20entertainment.png) ![azur games](https://get.appfollow.io/hs-fs/hubfs/%D0%A1ustomer%20logos/azur%20games.png?width=176&height=64&name=azur%20games.png) ![flo](https://get.appfollow.io/hs-fs/hubfs/%D0%A1ustomer%20logos/flo.png?width=176&height=64&name=flo.png) ![lazada](https://get.appfollow.io/hs-fs/hubfs/%D0%A1ustomer%20logos/lazada.png?width=176&height=64&name=lazada.png) ![miro](https://get.appfollow.io/hs-fs/hubfs/%D0%A1ustomer%20logos/miro.png?width=176&height=64&name=miro.png) | Features | AppFollow | ReviewTrackers | | --- | --- | --- | | **Built for** The job each platform was designed around. This row decides most of the others | App publishers Reviews and ASO across app stores | Multi-location businesses Reputation across physical locations | | **ASO and keyword work** Keyword discovery, rank tracking, category positions, and featuring monitoring | ✓ 45M+ keyword database | ✗ No ASO tools | | **App store coverage** App Store, Google Play, plus Galaxy Store, Huawei AppGallery, Amazon Appstore, and Microsoft Store | ✓ | ✗ Local review sites, not app stores | | **AI semantic tagging and taxonomy** Classify reviews against a structured taxonomy of bugs, monetization, user feedback, and concerns | ✓ 30+ pre-built categories | Limited Topic and sentiment analysis tuned to local businesses | | **Custom AI semantic tags** Train tags on your own product so the system catches issues specific to your app | ✓ | Not publicly stated | | **Auto-tagging rules** Rule-based tagging that runs every 10 minutes across untagged reviews from the last 14 days | ✓ | Not publicly stated | | **Knowledge base support for AI replies** Upload your docs and FAQs so replies are grounded in your product, not guesswork | ✓ | Not publicly stated | | **Automated Report a Concern** Flag spam, offensive, and fraudulent reviews to the app stores at scale | ✓ | ✗ | | **Reply effect tracking** Count the rating updates that followed a reply, within a 3-month window | ✓ | Not publicly stated | | **Helpdesk routing** Send reviews to Zendesk, Salesforce, Helpshift, Intercom, Front, Help Scout, and MS Teams | ✓ | Limited CRM and BI integrations aimed at location data | | **MCP server for AI assistants** Ask Claude, ChatGPT, Gemini, Perplexity, or Codex for live review and rating data without opening a dashboard | ✓ Google OAuth or SSO, no API keys to manage | ✗ No published MCP server | | **Packaged AI workflows** Ready-made analyst workflows that return the same report shape every time, run as slash commands | ✓ /feedback-analysis and /aso-analysis, open source | ✗ | | **Pricing model** How the bill grows as you add apps, locations, or people | From $19/mo Per plan, unlimited users; Essential $179/mo | From $89/mo per location Scales with location count | | **Free plan** Start using the product without a card or a sales call | ✓ Free plan + 10-day trial, no credit card | Free trial only | | **Reply from one inbox** Monitor and respond to reviews across sources in one place. Both platforms do this | ✓ | ✓ | | **Sentiment analysis and reporting** Track sentiment over time and export reports for stakeholders. Both platforms do this | ✓ | ✓ | | **Google, Yelp, Facebook and local review sites** Monitor the review sites customers use to judge a physical business | ✗ Trustpilot only | ✓ Broad local review site coverage | | **Location-level rollups and benchmarking** Compare branches, regions, and franchisees against each other on rating and response time | ✗ | ✓ Core platform capability | | **Review request campaigns** Ask customers for a review by email or SMS after a visit or purchase | ✗ | ✓ | | **G2 rating** Average score from verified G2 reviewers | 4.6/5 | 4.6/5 | \* Comparison data is based on the analysis made in Q1, 2026 [![See more comparisons](https://get.appfollow.io/hs-fs/hubfs/ee%20more%20comparisons.png?width=360&height=87&name=ee%20more%20comparisons.png "See more comparisons")](https://appfollow.io/appfollow-comparisons) 85% of teams see faster response times in week one Teams handle 3x more reviews without hiring more people $50K saved annually with automation and AI on average [![ASO](https://get.appfollow.io/hs-fs/hubfs/113.png?width=2000&height=147&name=113.png "ASO")](https://calendly.com/d/cyjs-5zy-9dw/aso-consulting-call) ## Why teams switch from analytics to action [![Works better](https://get.appfollow.io/hubfs/Frame%204435137.png "Works better")](https://appfollow.io/guides/how-to-manage-app-reviews-at-scale) Works better without being harder AppFollow gives you customer management tools that work faster, better, and across any audience.  You don't choose between powerful features and ease of use. Smart automation handles routine responses while advanced workflows are a few clicks away. ## Why teams switch from analytics to action ![AI auto-replies](https://get.appfollow.io/hs-fs/hubfs/Icon-4.png?width=80&height=80&name=Icon-4.png "AI auto-replies") Built for app stores App Store and Google Play reviews, plus Galaxy Store, Huawei AppGallery, Amazon Appstore, Microsoft Store and Trustpilot, all in one feed. Replies push back to the store without a second login, and Report a Concern flags spam and fraudulent reviews at scale. ![Cross-platform reviews](https://get.appfollow.io/hs-fs/hubfs/Frame%204435139.png?width=80&height=80&name=Frame%204435139.png "Cross-platform reviews") ASO in the same subscription Keyword discovery across a 45M+ database, competitor tracking, category rankings and featuring monitoring sit next to the review feed. ReviewTrackers has no ASO layer, so that work needs a second tool and a second bill. ![Smart analytics](https://get.appfollow.io/hs-fs/hubfs/Icon-3.png?width=80&height=80&name=Icon-3.png "Smart analytics") Tagging that runs itself Auto-tagging rules run every 10 minutes across the last 14 days of untagged reviews, with semantic tags covering bugs, monetization and feature requests across 30+ categories. Reviews then route on to Zendesk, Salesforce, Helpshift, Intercom, Front or Help Scout. ![Team workflows](https://get.appfollow.io/hs-fs/hubfs/Frame%204435139-3.png?width=80&height=80&name=Frame%204435139-3.png "Team workflows") Priced per plan, not per location ReviewTrackers starts at $89 a month for one location, so the bill tracks how many sites you run. AppFollow opens at $19 for the ASO plan and $179 for Essential, with unlimited users on every tier. (If you genuinely have hundreds of storefronts, their model is the one that fits.) ## Built for teams, not just analysts Customer success needs teamwork.  AppFollow has automated tagging, bulk reply actions, team performance dashboards, and workflow integrations that help support, product, and marketing teams work together. ![Built for teams](https://get.appfollow.io/hs-fs/hubfs/1424.png?width=2000&height=1407&name=1424.png "Built for teams") ![iso-certified](https://get.appfollow.io/hubfs/iso-certified.png "iso-certified") ![g2-badges](https://get.appfollow.io/hubfs/g2-badges.png "g2-badges") ![Rollic Games](https://20037499.fs1.hubspotusercontent-na1.net/hub/20037499/hubfs/%D0%A1ustomer%20logos/unnamed-1.png?width=1200&length=1200&name=unnamed-1.png)   *"**We chose AppFollow over Appbot** for superior support, advanced integrations, and a scalable cost model."*   Player Support at **Rollic Games** ![g5 entertainment](https://20037499.fs1.hubspotusercontent-na1.net/hub/20037499/hubfs/g5%20entertainment-Nov-13-2025-07-04-49-2494-AM.png?width=1200&length=1200&name=g5%20entertainment-Nov-13-2025-07-04-49-2494-AM.png)   *"We’ve seen a **24% reduction in time spent on repetitive tasks** since integrating AI into our user communication flow. Automated responses and faster feedback analysis have improved both efficiency and personalization."*   Customer Support Team at **G5 Entertainment** ![Opera](https://20037499.fs1.hubspotusercontent-na1.net/hub/20037499/hubfs/Opera-Nov-13-2025-07-07-20-6793-AM.png?width=1200&length=1200&name=Opera-Nov-13-2025-07-07-20-6793-AM.png)   *"The AI-generated replies and one-click improvements in AppFollow have impressed our agents a lot. They surely appreciate the function, as it allows them to **work more efficiently and handle a greater number of tickets** in their allocated time."*    Miyuki Barsk, Mobile Products Customer Support Lead at **Opera** ![Standard Bank](https://20037499.fs1.hubspotusercontent-na1.net/hub/20037499/hubfs/%D0%A1ustomer%20logos/Standard%20Bank.png?width=1200&length=1200&name=Standard%20Bank.png)   *"**Using automation helps us reply faster** to customers and still give personal help with tough issues. We are committed to improving our AI to offer the best service in banking."*   Nkoebe Motlhajoa, Social Media Manager at Standard Bank South Africa ![kolibri games](https://20037499.fs1.hubspotusercontent-na1.net/hub/20037499/hubfs/%D0%A1ustomer%20logos/kolibri%20games.png?width=1200&length=1200&name=kolibri%20games.png)   *"**AppFollow automatically organizes actionable insights** for us right away, with little time or resources on our side needed."*   Lauren Wade, Head of Community Management at **Kolibri Games** ## FAQ: AppFollow as a ReviewTrackers alternative ### What is the main difference between AppFollow and ReviewTrackers? They solve different problems. ReviewTrackers is reputation management for businesses with physical locations, pulling Google, Yelp, Facebook and similar sites so a chain can see how each branch is doing. AppFollow is for app publishers: App Store and Google Play reviews, ASO, and the automation around replying at volume. ### Does ReviewTrackers cover App Store and Google Play reviews? Their coverage is built around local review sites rather than app stores, and they publish no ASO tooling at all. If your feedback arrives through app store reviews and your job includes keyword rankings, that is the gap. If it arrives through Google and Yelp for fifty branches, ReviewTrackers is the right shape. ### Which is cheaper, AppFollow or ReviewTrackers? The pricing models differ more than the numbers. ReviewTrackers starts at $89 a month per location, so the bill scales with how many sites you run. AppFollow starts at $19 a month for the ASO plan and $179 for Essential, priced per plan with unlimited users. For one app the maths is simple; for two hundred restaurants it is not a fair comparison. ### Can I use either one inside Claude or ChatGPT? AppFollow ships an MCP server, so Claude, ChatGPT, Gemini, and Codex can read your live reviews, ratings, and keyword data, signing in with Google OAuth or SSO. ReviewTrackers publishes no MCP server. ### Which one handles high review volume better? For app stores, AppFollow: auto-tagging rules run every 10 minutes, semantic tags sort across 30+ categories, and reviews route on to Zendesk, Salesforce, Helpshift, Intercom, Front, or Help Scout. For location review sites, ReviewTrackers is purpose-built and AppFollow does not cover those sources. ### Can I run both? Plenty of companies do, and it is often the honest answer. A retailer with an app and three hundred stores has two different feedback problems. Running one tool for the app stores and another for the locations usually beats stretching either one to cover the other. ### What is the best ReviewTrackers alternative? It depends which half of the job you mean. For app store reviews and ASO, AppFollow. For local reputation across locations, look at Birdeye or Yext rather than at us, because that is not what AppFollow is built for. React to user feedback and market trends faster Get started for free Company - [About](https://appfollow.io/about) - [Pricing](https://appfollow.io/pricing) - [Consultancy](https://appfollow.io/asoconsulting) - [Customers](https://appfollow.io/customers) - [Team](https://appfollow.io/team) - [Contact us](https://appfollow.io/contact) - [For partners](https://appfollow.io/partners) - [AI & LLM Guide](https://appfollow.io/ai-llm-guide) Platform - [Monitor app performance](https://appfollow.io/monitor-app-performance) - [App Store Optimization](https://appfollow.io/aso) - [AI Review Management](https://appfollow.io/app-review-management-tool) - [Workflow Automation](https://appfollow.io/workflow-automation) - [Consoles Data Aggregator](https://appfollow.io/consoles) - [App Competitor Analysis](https://appfollow.io/app-competitor-analysis) - [Product Roadmaps](https://appfollow.io/product-roadmaps-for-mobile-app-market) - [Top Chart Rankings](https://appfollow.io/rankings) - [AppFollow MCP & AI Toolkit](https://appfollow.io/mcp) Solutions - [Customer Support](https://appfollow.io/customer-support) - [ASO & Marketing](https://appfollow.io/marketing) - [Product Managers](https://appfollow.io/product-managers) - [Gaming Companies](https://appfollow.io/gaming) - [Enterprise](https://appfollow.io/enterprise) Resources - [Blog](https://appfollow.io/blog) - [Webinars](https://appfollow.io/webinars) - [Academy](https://appfollow.io/appfollow-for-reviews-management-aso) - [Glossary](https://appfollow.io/glossary) - [Help Center](https://support.appfollow.io) - [Trust Center](https://support.appfollow.io/hc/en-us/articles/360020832997-AppFollow-s-Trust-Center-Data-Security) - [API](https://appfollow.io/appfollow-api) - [Free ASO Tools](https://appfollow.io/free-aso-tools) How we compare - [AppFollow vs Native consoles](https://appfollow.io/compare-appfollow-vs-native-consoles) - [AppFollow vs App Store Connect](https://appfollow.io/compare-appfollow-vs-app-store-connect) - [AppFollow vs Google Play Console](https://appfollow.io/compare-appfollow-to-google-play-console) - [AppFollow vs In-house](https://appfollow.io/compare-appfollow-to-in-house-solutions) - [AppFollow vs Appfigures](https://appfollow.io/compare-appfollow-vs-appfigures) - [AppFollow vs Appbot](https://appfollow.io/compare-appfollow-vs-appbot) - [AppFollow vs AppTweak](https://appfollow.io/compare-appfollow-vs-apptweak) - [More](https://appfollow.io/appfollow-comparisons) Integrations - [App Store Connect](https://appfollow.io/ios-app-analytics) - [Google Play Console](https://appfollow.io/googleplay-analytics) - [Steam](https://appfollow.io/steam) - [Trustpilot](https://appfollow.io/trustpilot) - [Zendesk](https://appfollow.io/zendesk) - [Slack](https://appfollow.io/slack) - [Salesforce](https://appfollow.io/salesforce) - [Helpshift](https://appfollow.io/helpshift) - [More](https://appfollow.io/integrations) [System status](https://status.appfollow.io) [Terms](https://appfollow.io/terms) [Privacy policy](https://appfollow.io/privacy) Join our communities: [![AppFollow logo](https://cdn.appfollow.io/assets/site/img/purple-logo.svg)](https://appfollow.io) AppFollow © 2015-2026. Built with ![love](https://cdn.appfollow.io/assets/2/img/white-heart.png) remotely The ultimate platform to help your product thrive in the mobile market Elevate your review management strategy. Communicate with users from a single place. Gain actionable product insights. Improve visibility and increase organic growth. Track key metrics. Stay ahead of the competition. Be the first to know about mobile trends and market changes. Trusted by 100,000+ product teams worldwide ![get-in-touch-logos](https://cdn.appfollow.io/assets/site/img/get-in-touch/logos_v2.png) Contact us ✉️ ```json { "@context" : "https://schema.org", "@type" : "FAQPage", "mainEntity" : [ { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Reply to reviews without switching tabs, automate responses with rules, get AI summaries and sentiment, group by topics, and push reviews into your existing support stack." }, "name" : "What can I do with Trustpilot inside AppFollow?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Add your Trustpilot business account in AppFollow and choose the profiles you want to manage. Connection takes a few guided steps, and you’ll see reviews populate in your workspace." }, "name" : "How do I connect my Trustpilot account?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. Publish replies from the same inbox you use for app stores. Your reply is posted to Trustpilot while AppFollow tracks reply time and status." }, "name" : "Can I reply to Trustpilot reviews directly from AppFollow?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "AppFollow gives you one workspace for Trustpilot + app stores, AI-powered analysis, cross-platform automation, and deep integrations with your support and comms tools." }, "name" : "How does this differ from using Trustpilot alone?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Connect your Trustpilot profile(s) and search in AppFollow: by keyword, rating, language, date, product tag, or AI topic. Save views (e.g., “Delivery issues, UK, last 30 days”) and share them with Support/Product/Marketing. Set alerts in Slack/Teams when keywords pop up." }, "name" : "How to search Trustpilot reviews?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "No one (including AppFollow) can delete a compliant review. In AppFollow you can: auto-route low-star reviews to your help desk, reply with templates/approvals, track edits/updates, and quickly flag non-compliant reviews for Trustpilot to investigate — all without leaving your workflow." }, "name" : "Can companies remove bad Trustpilot reviews?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Filter what you need in AppFollow (or select “All”), then export to CSV with rating, language, tags, AI topic, sentiment, and reply status. Prefer systems over spreadsheets? Push reviews to Zendesk/Salesforce or send to BI for deeper analysis." }, "name" : "How do I download all Trustpilot reviews?" } ] } ```