The reply time, templates, response language are factors that influence the reply effect (change in ...
While working with reviews, automation takes a big place - reducing costs, reply time, increasing th...
Feedback analysis is one of the most important tasks of the support team because it is the user's re...
Reviews spikes are a common thing that may happen with all products. The support team may be overwhe...
How do I manage my app store reviews, and how do I improve my app rating? Read AppFollow’s first Rev...
