Double win! We increased the limits for Essential, Startup, and Growth plans, and you can buy them with a discount in August! Check it out

Handle app reviews faster and more effectively with Rating & Reviews Monitor

Aggregate user feedback from iOS, Android, and Amazon app stores, respond to reviews, and discover actionable insights in one workspace. Integrate with services like Slack, Zendesk, Helpshift, and more.

查看更多客户案例

One platform to monitor, analyse, and respond
to user reviews

Reviews from App Store, Google Play, and Amazon are all gathered in one dashboard for quicker analysis and management.

Analyze reviews by sentiment, app version, country, language and more to find patterns and insights for improving your product.

Respond to iOS, Android, and Amazon reviews right in AppFollow without any redirection to app stores.

Automate review management to save time for more important tasks

Automate review management to save time for more important tasks

Auto-replies for responding to repetitive reviews.

Auto-tags to sort reviews about bugs, feature requests and more.

Auto-report a concern to manage and monitor deletion of unfair reviews.

Auto-translation for understanding customer feedback in any language on the fly.

Custom response templates to meet your needs and company voice.

Gain insights on how to grow average rating
with review management

Facilitate your workflow with integrations

Integrate with the services you already use

Receive reviews in Zendesk, Slack, Helpshift, Salesforce and 33 other services.

Filter reviews to receive: all, only negative, only positive, country and app-specific.

Respond to app reviews directly in the integrated service.

Save time dealing with app reviews

-50%

Our clients decrease their first response time on average by 50%.

+850%

850% is the estimated ROI from using our Rating & Review Management Tool.

+0.8

0.8 is the average increase of app rating when our clients start working with user reviews.

访问我们的博客查看增长见解

How to respond to the App Store and Google Play reviews Ratings & Reviews

How to respond to the App Store and Google Play reviews

7 Challenges When Working with App Store & Google Play Reviews Ratings & Reviews

7 Challenges When Working with App Store & Google Play Reviews

How to retain customers and increase app revenue using reviews Ratings & Reviews

How to retain customers and increase app revenue using reviews

When we started replying to reviews from the app stores, only one agent was responding from App Store Connect and Google Play Console. We soon realized that it’s unrealistic to speed up the response time with this setup, and we switched to the Zendesk app by AppFollow. Since then we’ve grown our support team to 40 agents and can cover reviews from all the app stores right in Zendesk.

Yaroslav Demidyuk Operations Manager at Wargaming

AppFollow工具可有效节省时间!只需三天的时间即可使评论处理数量增加2.3倍。我们减少了鼠标点击的次数,现在有更多时间来处理重要反馈:更新和精选评论。

Kim Bokyung 客户支持经理 Bitmango
Read case study

Being able to automatically send out responses greatly cuts down on hours needed for agents to respond to these reviews. Having folders with multiple responses makes it easy for us to not sound repetitive or robotic in our replies.

Zachery Gergurich Customer Support Manager at Discord

满足ASO、产品和支持需求的灵活工具。在公司里,我们使用AppFollow与ASO和支持部门合作,同时用来监视我们的竞争对手。我认为公司将该应用不同方面的功能整合在一起使用是一件很棒的事,方便不同的团队共享相同的工具和数据。

Catherine Sibirko ASO专家 Flo

Our goal is to reply to reviews in such a way that potential clients say, “These Joom guys are nice, friendly people! They’re going to help me when I’m in trouble.” AppFollow’s integration with Helpshift helps us do this.

Ekaterina Savelieva Head of Support at Joom
Read case study

The best tool for tracking and responding to reviews. AppFollow makes it far easier to track what customers think about your mobile apps and leave as reviews. We quickly track reviews on our product and answer users to help to resolve their issues. We love a very personal approach from the AppFollow team - all our requirements were 100% fulfilled.

Anatoly Sibatov Manager Customer Support at Wrike

与商店控制台相比,AppFollow可帮助我们以更迅速、更轻松和更简单的方式与客户互动。使用该平台6个月后,我们取得了巨大成功,预估投资回报率为850%。

Ashley Yap 客户服务经理 Turbo VPN
Read case study

We’ve been using App Follow for 3 years now and love it for the App Store/Play Store integration into Help Scout. As a company, we value our customers feedback and being able to reply to reviews directly from Help Scout has been a GAMECHANGER! Having different saved replies and integrating Review tags into our support email tags has been amazing.

Meagan Allers Customer Success at Marco Polo

产品定价

wave   免费计划
美元 0 /月
一个很好的开始
ok   高级计划
来自   美元 23 /月
免费注册
hands   企业计划
自定义价格
针对中型和大型团队
联系我们
wave   免费计划
美元0   /月
一个很好的开始
开始
ok   高级计划
来自 美元23   /月
免费注册
选择一个计划
raised_hands   企业计划
自定义价格
针对中型和大型团队
联系我们 了解更多 

Prices are per month for the annual subscription period.

比较我们的计划

Receive and respond to mobile app reviews faster