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Semantic Analysis 2.0: the easiest way to listen to your customers

Semantic Analysis 2.0: the easiest way to listen to your customers

AppFollow automates the way you analyze customer feedback, and now the search for insights and hidden issues has become easier than ever before.

Vera Rabkina
Vera Rabkina

How to build a mobile app users will (continue to) love

This blog post covers what product fit in mobile app business is, discusses where the product stands in the business strategy, and provides insights on discovery methods, including app reviews study, gap search, and user interview.

Vera Rabkina
Vera Rabkina
Keywords & ASO tool: keyword research 3x faster with new features and metrics

Keywords & ASO tool: keyword research 3x faster with new features and metrics

The brand new Keywords & ASO tool opens new opportunities for keyword research and optimization.

Ilia Kukharev
Ilia Kukharev
How to save 50% of a work day when managing mobile user reviews

How to save 50% of a work day when managing mobile user reviews

Learn how can Customer Support teams save 50% of their work day when dealing with user reviews.

Vera Rabkina
Vera Rabkina
How to Master Your App Localization with Keyword Auto-translation Tool

How to Master Your App Localization with Keyword Auto-translation Tool

Keyword Auto-translation tool is now available to everyone! Improve your App Store Optimization localization strategy for any language.

Ilia Kukharev
Ilia Kukharev
Choosing the best keywords: new Keyword Difficulty & Keyword Positioning Map tools

Choosing the best keywords: new Keyword Difficulty & Keyword Positioning Map tools

The art of ASO is the pursuit of a balance between a search query's popularity and difficulty. To help you get more organic traffic, we're introducing Keyword Difficulty and Keyword Positioning Map.

Ilia Kukharev
Ilia Kukharev
5.6: March Update

5.6: March Update

Auto-replies and Auto-tags to boost support teams' work; big update of Semantic Analysis; replying to Amazon reviews as a Manufacturer; Keyword positioning map, and more.

Mary Kulikova
Mary Kulikova
How to automate customer support routine in 2020

How to automate customer support routine in 2020

To keep the support team from doing rote work, sending the same reply over and over, AppFollow is launching a new tool: Reviews auto reply.

Vera Rabkina
Vera Rabkina
How to find and neutralize negative app reviews

How to find and neutralize negative app reviews

Get rid of those offensive reviews that ruin your reputation and average rating. Using AppFollow you can do it in two clicks.

Vera Rabkina
Vera Rabkina
5.5: February Update

5.5: February Update

Brand new ASO Dashboard; replying to Amazon reviews via email and helpdesks; replying to Amazon Questions; new analytics metrics in Downloads & Revenue, and more.

Mary Kulikova
Mary Kulikova
5.4: January Update

5.4: January Update

Report offensive reviews from AppFollow and Zendesk, Amazon questions and Featured Reviews support, export your downloads and revenue data, and more.

Mary Kulikova
Mary Kulikova
How to Manage Your Apps’ Performance

How to Manage Your Apps’ Performance

App download numbers, the sum of app revenue (total and in-app), app update downloads, total purchases and more. The metrics that matter — with Downloads & Revenue.

Vlad Shishkin
Vlad Shishkin
5.3: December Update

5.3: December Update

Respond to Amazon reviews, Download & Revenue now supports Google Play, Popularity score improvements, and more

Mary Kulikova
Mary Kulikova
How to Improve Mobile Customer Experience with Zendesk

How to Improve Mobile Customer Experience with Zendesk

Customer obsession is a number one trend at the moment. Companies compete with each other trying to do the best customer service possible, but do they success? What does it take to deliver excellence to your users?

Mary Kulikova
Mary Kulikova
5.2: November Update

5.2: November Update

Replies to Amazon reviews, beta reviews sent to Slack and e-mail, Similar apps in Timeline, filtering modified reviews in Zendesk app, a new tool for managing downloads and revenue, our meetup in Berlin, and more.

Mary Kulikova
Mary Kulikova