With AppFollow, you will make a breakthrough in product development
to meet customers' needs

Listen to millions of customers' voices
with AI-driven analysis of user feedback

Listen to millions of customers' voices<br>with AI-driven analysis of user feedback

Learn users' needs with Voice of the Customer (VoC) analysis

Use Semantic Analysis to build a better product based on customer feedback about bugs, feature requests, suggestions, negative and positive experience from using apps.
This data is essential for successful launches, happy customers and, as a result, high app ranking in app stores.

Find out points of growth analyzing competitors

Have an overview of competitors’ product development by analyzing their reviews.
Revealing the most popular features among their users can be used for future releases.
Knowing competitors’ less popular features will optimize your roadmap development.

Automate data processing and analysis

With user feedback automation you can do quantitative research in seconds without involving third-parties and additional costs. This saves time and resources and makes each app release data-driven.

“A great product isn’t just a solution —
it’s also a tool that fits neatly into the hands of your customers.”

“A great product isn’t just a solution —<br>it’s also a tool that fits neatly into the hands of your customers.”

Have a 360-degree analysis of your product strategy with AppFollow

Measure the success of releases: gain actionable product insights by aggregating feedback from app store reviews.
Track rating growth: automate receiving updates about your app rating. Get them directly in Slack or by email.
Monitor monetization progress: see downloads & revenue data from app stores as insights and KPIs, create custom reports.

Preços

wave   Plano gratuito
$ 0 /mês
Uma boa maneira de começar
ok   Planos premium
A partir de   $ 23 /mês
Inscreva-se
hands   Plano empresarial
Preço personalizado
Para equipes médias e grandes
Entre em contato
wave   Plano gratuito
$0   /mês
Uma boa maneira de começar
Cadastre-se
ok   Planos premium
A partir de $23   /mês
Inscreva-se
Escolha um plano
raised_hands   Plano empresarial
Preço personalizado
Para equipes médias e grandes
Entre em contato Saiba mais  

Prices are per month for the annual subscription period.

Compare nossos planos

When we started replying to reviews from the app stores, only one agent was responding from App Store Connect and Google Play Console. We soon realized that it’s unrealistic to speed up the response time with this setup, and we switched to the Zendesk app by AppFollow. Since then we’ve grown our support team to 40 agents and can cover reviews from all the app stores right in Zendesk.

Yaroslav Demidyuk Operations Manager at Wargaming

As ferramentas do AppFollow são efetivas em economizar tempo! Em apenas três dias aumentamos em 2.3 vezes o número de reviews processadas. Nós conseguimos reduzir o número de cliques do mouse e agora temos mais tempo para trabalhar em feedbacks críticos: reviews atualizadas e em destaque.

Kim Bokyung Gerente de Suporte ao Cliente Bitmango
Read case study

Being able to automatically send out responses greatly cuts down on hours needed for agents to respond to these reviews. Having folders with multiple responses makes it easy for us to not sound repetitive or robotic in our replies.

Zachery Gergurich Customer Support Manager at Discord

Ferramenta flexível que atende suas necessidades de ASO, Produto, e Suporte. Na nossa empresa, usamos AppFollow para trabalhar com ASO e Suporte, além de monitorar nossos concorrentes. Eu acho que é ótimo a empresa combinar diferentes áreas do seu app, assim diferentes equipes podem compartilhar uma ferramenta única e dados.

Catherine Sibirko Expert em ASO Flo

Our goal is to reply to reviews in such a way that potential clients say, “These Joom guys are nice, friendly people! They’re going to help me when I’m in trouble.” AppFollow’s integration with Helpshift helps us do this.

Ekaterina Savelieva Head of Support at Joom
Read case study

The best tool for tracking and responding to reviews. AppFollow makes it far easier to track what customers think about your mobile apps and leave as reviews. We quickly track reviews on our product and answer users to help to resolve their issues. We love a very personal approach from the AppFollow team - all our requirements were 100% fulfilled.

Anatoly Sibatov Manager Customer Support at Wrike

AppFollow nos ajuda a interagir com clientes de um modo mais rápido, fácil e simples comparado a outras plataformas de apps. Depois de 6 meses usando a plataforma, observamos um grande sucesso com estimativa de ROI de 850%

Ashley Yap Gerente de Serviço ao Cliente Turbo VPN
Read case study

We’ve been using AppFollow for 3 years now and love it for the App Store/Play Store integration into Help Scout. As a company, we value our customers feedback and being able to reply to reviews directly from Help Scout has been a GAMECHANGER! Having different saved replies and integrating Review tags into our support email tags has been amazing.

Meagan Allers Customer Success at Marco Polo

Aumente o crescimento do seu app com AppFollow