Double win! We increased the limits for Essential, Startup, and Growth plans, and you can buy them with a discount in July! Check out our pricing

Ferramentas e dados para empresas
obterem sucesso em lojas de aplicativos

Plataforma de gerenciamento de aplicativos que economiza tempo e recursos,
apoiando suas decisões com dados.

discord flo joom inter olx ifood

Optimize your budget and resources with AppFollow tools

+850%

Average estimated ROI from using AppFollow for reviews management is 850%

4h/day

Save time for the customer support department – 4h/day on average

-50%

Reduce the time of the first response to app reviews by 50% on average

Monitor apps performance to stay alert

Monitore o desempenho dos aplicativos para manter-se alerta

Analise a dinâmica das classificações, avaliações, visibilidade e posições dos seus apps nos resultados de pesquisa – tudo em painéis de controle de fácil compreensão.

Acompanhe downloads, receitas e desinstalações de seus aplicativos.

Crie integrações personalizadas usando a API AppFollow para passar os dados específicos para seus fluxos de trabalho.

Receba relatórios e notificações onde você melhor se adequar – em e-mail, Slack ou Microsoft Teams.

Increase customer support efficiency to achieve more in less time

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Sort through user reviews and respond fast with advanced filters and bulk action.

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Automate customer support with auto-translation, auto-tagging, and auto-replies.

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Track performance, KPIs, and SLAs of your customer support team.

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Use API or integrations with helpdesks to handle reviews where convenient for you.

Gain product and marketing insights to enhance your strategy

Obtenha insights de produto e marketing para melhorar sua estratégia

Investigue a estratégia de marketing dos concorrentes para tomar decisões assertivas.

Redescubra o ASO com as ferramentas avançadas de pesquisa de palavras-chave com nosso painel ASO completo.

Monitore o feedback do usuário para transformá-lo em insights funcionais e atender às expectativas dos clientes.

Acompanhe o feedback dos usuários e dos concorrentes para otimizar a estratégia do seu aplicativo.

Facilitate your workflow with integrations

Facilitate your workflow with integrations

Build custom integrations using AppFollow API to pass the data specific to your workflows or choose from 30+ integrations with services you already use.

Receive reports and notifications where suit you best – in email, Slack, Microsoft Teams, Salesforce, or Zendesk.

Enterprise-grade app management experience

Single Sign-On (SSO)
for increased productivity and reduced help desk costs

Priority support in a dedicated channel in messengers you use

Building custom reports with extensive API for standardizing your analytics data

Custom features and reports based on your requests

Devoted Success Manager for having priority support at all times

Onboarding and training for each team member

Flexible setup of roles and permissions

Dedicated server for enhanced performance and security

Single Sign-On (SSO) for increased productivity and reduced help desk costs

Priority support in a dedicated channel in messengers you use

Flexible setup of roles and permissions

Dedicated server for enhanced performance and security

Onboarding and training for each team member

Building custom reports with extensive API for standardizing your analytics data

Devoted Success Manager for having priority support at all times

Custom features and reports based on your requests

When we started replying to gamers’ feedback from the app stores, only one agent had access to App Store Connect and Google Play Console. We soon realized that it was not adequate in speeding up the response time. We switched to the Zendesk app by AppFollow and have been using it for about a year. Since then we’ve grown our support team to 40 agents and are able to cover all the feedback including the app stores. It’s great to get everything we need in Zendesk.

Yaroslav Demidyuk Operations Manager at Wargaming

AppFollow’s tools are effective at saving time! It only took three days to increase the number of processed reviews by 2.3 times. We were able to reduce the number of mouse clicks and now have more time to work with critical feedback: updated and featured reviews.

Kim Bokyung Customer Support Manager at Bitmango

Being able to automatically send out responses greatly cuts down on hours needed for agents to respond to these reviews. Having folders with multiple responses makes it easy for us to not sound repetitive or robotic in our replies.

Zachery Gergurich, Customer Support Manager at Discord

Flexible tool that meets the needs of ASO, Product, and Support. In our company, we use AppFollow to work with ASO and Support, as well as for monitoring our competitors. I think it’s great that the company combines different areas of your app, so that different teams can share a single tool and data.

Catherine Sibirko ASO Expert at Flo

Our goal is to reply to reviews in such a way that potential clients say, “These Joom guys are nice, friendly people! They’re going to help me when I’m in trouble.” AppFollow’s integration with Helpshift helps us do this.

Ekaterina Savelieva Head of Support at Joom

Literally the best tool for tracking users’ post and responding to your users. AppFollow makes it far easier to track what your customers think about your product and leave as reviews in e.g. Apple Store. We can quickly track users’ reviews on our product and answer them helping to solve their issues. Also we liked the very personal attitude since our individual requirement were 100% fulfilled (like SSO).

Anatoly Sibatov Manager Customer Support at Wrike

We’ve been using App Follow for 3 years now and love it for the App Store/Play Store integration into HelpScout. As a company, we value our customers feedback and being able to reply to reviews directly from HelpScout has been a GAMECHANGER! Having different saved replies and integrating Review tags into our support email tags has been amazing.

Meagan Allers Customer Success at Marco Polo

Transforme seus fluxos de trabalho em toda a empresa