Sooner or later, developers and support agents run into the problem of prioritizing user reviews. We've gathered customer support related issues that make it hard to work efficiently. Why they happen and what to do about them?
Brand new tool for both high-level user satisfaction analysis and deep analysis of app reviews. Find real user experience issues and analyze them in minutes.
How to reduce response time while increasing loyalty, attitudes, installs, and revenues when responding to reviews
What’s new: the ability to quickly add apps from all stores, sort and add tags to reviews from Zendesk, automatically add keywords, new filters for Semantic Analysis.