Author:

Vera Rabkina

How app reviews can grow your app's LTV and lower CPI

How app reviews can grow your app's LTV and lower CPI

App rating is one of those rare metrics that influence both CAC (CPI) and LTV. User reviews can help...

Vera Rabkina
Vera Rabkina
Responding to app store reviews 101: how and where to start

Responding to app store reviews 101: how and where to start

Let’s find out how to master this peculiar way of communication with your app users and form a good ...

Vera Rabkina
Vera Rabkina
Semantic Analysis 2.0: the easiest way to listen to your customers

Semantic Analysis 2.0: the easiest way to listen to your customers

AppFollow automates the way you analyze customer feedback, and now the search for insights and hidde...

Vera Rabkina
Vera Rabkina
How to build a mobile app users will (continue to) love

How to build a mobile app users will (continue to) love

This blog post covers what product fit in mobile app business is, discusses where the product stands...

Vera Rabkina
Vera Rabkina
How to save 50% of a work day when managing mobile user reviews

How to save 50% of a work day when managing mobile user reviews

Learn how can Customer Support teams save 50% of their work day when dealing with user reviews.

Vera Rabkina
Vera Rabkina
How Apple's new guidelines will affect app average rating

How Apple's new guidelines will affect app average rating

Last week Apple updated its guidelines, restricting developers from using custom in-app requests. Ho...

Vera Rabkina
Vera Rabkina
How to automate customer support routine in 2020

How to automate customer support routine in 2020

To keep the support team from doing rote work, sending the same reply over and over, AppFollow is la...

Vera Rabkina
Vera Rabkina
Mobile Customer Success: why it matters and how you can nail it

Mobile Customer Success: why it matters and how you can nail it

Mobile customer success. Discover why it’s key for reputation management and how to make it work for...

Vera Rabkina
Vera Rabkina
How to find and neutralize negative app reviews without damaging your average app rating

How to find and neutralize negative app reviews without damaging your average app rating

Get rid of those offensive reviews that ruin your reputation and average rating. Using AppFollow you...

Vera Rabkina
Vera Rabkina

React to user feedback and market trends faster