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CSR Racing 2

United Airlines

(281 721)
Travel & Local
Last Update
Jun 28, 2022

Store Performance Index


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Ratings & Reviews performance for United Airlines

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,

281 721

Avg rating,



2292 chars

Say hello to our redesigned United app.With our ever-changing environment and the need more than ever to empower our customers with more ability to self-serve and stay informed, we’ve worked to enhance our United app to deliver information more consistently, timelier and easier than before for all users – all while keeping many of the same features you know and love. The app is your all-in-one travel partner- Our redesigned app will now deliver information you need more consistently than ever before with improved navigation for a more seamless experience. The design updates also serve as a complement to our enhanced accessibility support for screen readers.- During your trip, our app home screen gives you quick access to important details by opening to the most useful and relevant information, for all users whether you’re signed in or not. When it’s time to travel, check in for your flights on the home screen and view real-time updates. See what amenities are on your flights and your position on the upgrade and standby lists. While at the airport, explore interactive airport maps to find a United Club location near you and stay up to date on your flight status through our push notifications delivered directly to your inbox. Manage your MileagePlus® account- Enroll in MileagePlus and check out our newly envisioned “My account” experience. You can also earn miles with MileagePlus programs and use these miles to book award travel on the app, too.Search for flights and book travel- Look for flights across our global network. When you find one that’s right, book it on the app using money, award miles or even your electronic travel certificates. Easily manage your reservations on the app- View and change your seat assignments, or enhance your trips by adding Economy Plus® seating, Premier Access®, United Club℠ passes, travel bundles and more. You can also change, cancel or rebook your flights right on the app, all through the “My trips” section.Continue using the app in the air- With United Private Screening on select flights, watch TV shows and movies on your own device. Plus, track the status of your checked bags and see which gate you’ll arrive to once you land.Have questions?- Message our contact center directly through the Contact Us section in the app.

 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Daryl Cripe
Dec 14, 2019

Update: Removal of splash screen was a welcome relief. Now if we could get the ads off the home screen, it would be a perfect app again. Old: I have had 1K status for multiple years and have actually appreciated United's app ... Until now. Ads for the splash screen? Ads on the home screen? Seriously? Please make it stop. This is embarrassing for you United. You are better than this.

Larry Lu
Dec 14, 2019

This app used to be very pleasant to use and had good functionalities. After the new design, it became unusable. It is extremely slow and I had to kill it many times before it will load properly. I cannot even wait to get in line to pull the mobile boarding pass as it will take forever. Please fix it.

Ramu Setty
Dec 14, 2019

United requires app to do online checkin for international travel. I was unable to checkin on their website. I wanted to endure seat assignment for my long flight to India. I installed app and scanned my passport. After multiple tries still checkin is not working. Why can't United allow website checkin and let users type passport details like other airlines? This app is totally useless for my purpose. Why United forcing app for online checkin?

Andrew M
Dec 20, 2019

Helpful app when flying United. I had issues with the app on my Android when the new version came out, it was almost un-useable. It would crash and was super slow to load. I went into my storage settings and moved it from my SD card to the internal storage and it fixed all the issues I was having.

Barry Russell
Dec 22, 2019

After the last update, the app now tells me my phone/browser are incompatible when I try to access the entertainment options. However, when I looked at the compatibility details, my phone complies with all of them (Pixel 3a, Android 10, Chrome). Nasty surprise on a 5 hour flight.

CSR Racing 2

About United Airlines

Developed by United Airlines.

United Airlines is ranking in   Travel & Local

Last update was at Jun 28, 2022and the current version is 4.1.53.

United Airlines was downloaded 50000000 times.

United Airlines was downloaded

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United Airlines have a 281 721a user reviews.

United Airlines was released in the ​Google Play Store. It is developed by United Airlines, who have also released the following apps.

United Airlines has 281 721 user reviews. United Airlines has an average rating of . ​The latest version of United Airlines 4.1.53​ ​​was ​released on ​.

You can download United Airlines ​here.

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