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CSR Racing 2
ios

My TELUS

(38 773)
Price
Free
Category
Productivity
Last Update
Dec 17, 2019
Installs
1,000,000+
View in store

Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for My TELUS

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

38 773

Avg rating,
total

⭐4.3

Description

1803 chars

Stay on top of your account with My TELUS.<br> <br>The My TELUS app lets you conveniently manage your Mobility and Home accounts wherever you are. <br><br><br><b>Please note:</b><br><br>My TELUS requires Android 5.0 and up.<br><br>Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible.<br><br>Features for customers with monthly plans include:<br> <br> • Monitor your monthly data, text, and voice usage<br> • Check your account balance<br> • Make one-time payments or sign up for automatic payments<br> • Find and add travel passes<br> • Add or remove features like text messaging or data packs<br> • Check your device balance and contract status<br><br>Features for customers with prepaid accounts include:<br> <br> • Monitor your prepaid add-on usage<br> • Check your account balance<br> • Top-up your prepaid services using a credit card or PIN<br> • Add features like text messaging, voicemail, etc.<br><br>Home Services customers can use the app to:<br> <br> • Quickly pay your internet, TV, mobile and home phone bills<br> • Review and update all your TELUS plans<br> • Easily monitor your internet usage to avoid overages<br><br><br>The My TELUS app requests these permissions from your device:<br><br> • Directly call phone numbers, to enable the app to call TELUS support for you with one simple tap.<br> • View network connection, to detect the network in use (i.e. Wi-Fi or mobile).<br> • Full network access, to access the Internet and communicate with TELUS servers.<br> • Location, to support and simplify the purchasing of travel options, and for special in-store offers.<br><br><br>Like using My TELUS? Please take a few minutes to rate us and tell us what you think.

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Greg Dejasco
Dec 10, 2019

I love Telus but this is by far one of the worst apps I've ever used. I have a Galaxy S10+ and I'm unable to update the app at all since I got my phone last year, so I'm missing a lot of features that were introduced since then. The data counter widget has stopped working, though I hear thats because they removed support for it - which is a terrible idea. I'm now having to check my Telus account via my browser, which is obviously not idea. Telus, you're one of the big three - pull yourself together and release an app that actually works.

Bill Avery
Dec 16, 2019

Average app, has to be reinstalled every month. Monthly billing update always breaks this app. New update disabled the data widget, so now you have to open the app itself. They added a new "feature" that rounds up my bill, so I pay more each month. Telus says the the extra will be donated to their charity, so they use my money for a tax credit. I prefer to donate to the United Way. Cancelling the Telus donation spams my email but doesn't remove the ad.

T Man
Dec 19, 2019

When I try to login to your app it says I have no services linked to my account. When I log in on My Telus via an internet browser it works fine. So clearly the app. I also contacted telus about this months ago and they told me to just use the internet browser. What is the point of your app and what's the point of your customer service? So unprofessional and a joke. If Roger's provided internet in my region let's just say I wouldn't be writing this review. Your company is a joke

Jellavanq La'Kerrigan
Dec 08, 2019

They recently made a change to remove the andriod widget as a means to help manage your data better. How? The widget was a great way to keep track of how much data you have left for the period. Sure it didn't work half the time but the solution was to fix it and not remove it. Their decision to remove this feature leaves me disappointed.

Jessica Charron
Dec 01, 2019

June 20 It's surprising that a company like Telus can not figure out the bugs on the app. It crushes all the time, I've uninstalled and reinstalled numerous of times. When it opens it crushes uninstall and reinstall repeat, if you are lucky it won't freeze the home screen. When it works like it is suppose too, its a great app. Nov 28 2019 Way to go, now you've retired the usage widget for Android. If it wasn't for where I work, my Telus contract would be finished.

CSR Racing 2

About My TELUS

Developed by TELUS.

My TELUS is ranking in   Productivity

Last update was at Dec 17, 2019and the current version is 4.20.1.

My TELUS was downloaded 1,000,000+ times.

My TELUS was downloaded

To see all other keys and revenue click here com.telus.myaccount

My TELUS have a 38 773a user reviews.

My TELUS was released in the ​Google Play Store. It is developed by TELUS, who have also released the following apps.

My TELUS has 38 773 user reviews. My TELUS has an average rating of . ​The latest version of My TELUS 4.20.1​ ​​was ​released on ​.

You can download My TELUS ​here.

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