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Stay on top of your account with My TELUS.<br> <br>The My TELUS app lets you conveniently manage your Mobility and Home accounts wherever you are. <br><br><br><b>Please note:</b><br><br>My TELUS requires Android 5.0 and up.<br><br>Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible.<br><br>Features for customers with monthly plans include:<br> <br> • Monitor your monthly data, text, and voice usage<br> • Check your account balance<br> • Make one-time payments or sign up for automatic payments<br> • Find and add travel passes<br> • Add or remove features like text messaging or data packs<br> • Check your device balance and contract status<br><br>Features for customers with prepaid accounts include:<br> <br> • Monitor your prepaid add-on usage<br> • Check your account balance<br> • Top-up your prepaid services using a credit card or PIN<br> • Add features like text messaging, voicemail, etc.<br><br>Home Services customers can use the app to:<br> <br> • Quickly pay your internet, TV, mobile and home phone bills<br> • Review and update all your TELUS plans<br> • Easily monitor your internet usage to avoid overages<br><br><br>The My TELUS app requests these permissions from your device:<br><br> • Directly call phone numbers, to enable the app to call TELUS support for you with one simple tap.<br> • View network connection, to detect the network in use (i.e. Wi-Fi or mobile).<br> • Full network access, to access the Internet and communicate with TELUS servers.<br> • Location, to support and simplify the purchasing of travel options, and for special in-store offers.<br><br><br>Like using My TELUS? Please take a few minutes to rate us and tell us what you think.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
I love Telus but this is by far one of the worst apps I've ever used. I have a Galaxy S10+ and I'm unable to update the app at all since I got my phone last year, so I'm missing a lot of features that were introduced since then. The data counter widget has stopped working, though I hear thats because they removed support for it - which is a terrible idea. I'm now having to check my Telus account via my browser, which is obviously not idea. Telus, you're one of the big three - pull yourself together and release an app that actually works.
Average app, has to be reinstalled every month. Monthly billing update always breaks this app. New update disabled the data widget, so now you have to open the app itself. They added a new "feature" that rounds up my bill, so I pay more each month. Telus says the the extra will be donated to their charity, so they use my money for a tax credit. I prefer to donate to the United Way. Cancelling the Telus donation spams my email but doesn't remove the ad.
When I try to login to your app it says I have no services linked to my account. When I log in on My Telus via an internet browser it works fine. So clearly the app. I also contacted telus about this months ago and they told me to just use the internet browser. What is the point of your app and what's the point of your customer service? So unprofessional and a joke. If Roger's provided internet in my region let's just say I wouldn't be writing this review. Your company is a joke
They recently made a change to remove the andriod widget as a means to help manage your data better. How? The widget was a great way to keep track of how much data you have left for the period. Sure it didn't work half the time but the solution was to fix it and not remove it. Their decision to remove this feature leaves me disappointed.
This app takes forever to load, then crashes periodically, logs me out randomly at times. The worst part is they removed the widget on the last update, which was reasonably handy although the widget itself was not always reading the most recent amount of data. In other words, it never showed the exact level of data remaining minute to minute, so you may have had only 550 megabytes left but the widget would still be reading 700.
Developed by TELUS.
My TELUS is ranking in Productivity
Last update was at Dec 17, 2019and the current version is 4.20.1.
My TELUS was downloaded 1,000,000+ times.
My TELUS was downloaded
To see all other keys and revenue click here com.telus.myaccount
My TELUS have a 38 721a user reviews.
