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ProProfs Live Chat Software app is a centralized platform for support operators to take up all customer queries and provide answers in real-time. The use of this mobile-optimized chat box allows your operators to monitor visitors and initiate a chat no matter where they are. With such a live support chat software, you get to reduce support tickets and turn visitors into delighted customers. Provide instant answers without making them switch back and forth between your web pages. The robust live chat software app is equipped with features like visitor monitoring that can help your operators understand your customers better. The live chat for customer service comes with an intelligent chat engagement feature that allows your operators to reach out to visitors by sending proactive invites and auto greetings from the mobile app. Other than sending proactive chat invites, the live chat app helps support operators monitor incoming, pending chat and track which operator is working on which chat. This helps them to make sure that no chat goes unanswered and convert website visitors into returning customers in case they have queries related their products/services at all times. Your operators can also easily see who is on your website, where they are stuck and proactively start a conversation. ProProfs Chat for Android offers a series of features, that are listed below: • Track and record offline messages • Feature to access control panel from Android smartphone • Invite visitors for live chat • Know your website visitors using Geolocation • Use canned messages • Close chat feature in chat window • Operator logout functionality in operator chat window Benefits your business can attain from the use of live chat support application are: • Resolve client queries instantly • Improve support team’s productivity • Support multiple visitors at the same time • Provide personalized support based on visitor behaviour • Capture more leads • Grow sales
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
Developed by Live2Support.
Live Chat Software by ProProfs is ranking in Business
Last update was at Jun 21, 2021and the current version is 3.1.0.
Live Chat Software by ProProfs was downloaded 10000 times.
Live Chat Software by ProProfs was downloaded
To see all other keys and revenue click here com.live2support
Live Chat Software by ProProfs have a 61a user reviews.
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