Google One


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Current version
Last Update
Sep 18, 2019

User  Reviews

Reviews 29 926 Avg. Rating 4.3
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User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Aaron Roydhouse
Sep 14, 2019

No GSuite support, unclear benefits. You can't use this backup app without paying at least $2 a month. It says there is a free 15GB plan, which would be great to test it, but it doesn't let you choose that plan. You can't get to the next screen without paying. And GSuite customers can't even use it. They are directed to a sign up for updates link, which is a 404! Seems like a dud a launch. Will check back later and see if more compelling.

Ulysse Desgregos
Sep 16, 2019

It's not possible to browse the information in the backup. Since Android only keeps 500 calls in its log by design, I would have liked an application to enable the extension of this 500 calls. I use my phone a lot for work and I often need to go back months in my call log history. I haven't found a way to do that with this back up application. While I'm sure my call history is properly saved on the day I save it with the app, if there is no way for me to access the backed up data without actually restoring my phone, I find very little use for this app (most of my data is already backed up by google drive or other google services).

George Bourous
Sep 18, 2019

I have a paid account and recently upgraded to 2TB and I still cannot control or see what I can or cannot backup, even when selecting 'see details.' The 'details' are basically turning on or off 3 things: data, multimedia messages or photos/videos. So, if you want to see if a certain folder is being backed up, you can't. If you want to see if your memory card is included in the backup, you cannot. For such a big company with so many geniuses, it is baffling on how little thought is put into so many things.

Bruno Salmi
Sep 17, 2019

Hmmm... So, I downloaded the app and can say that it's not working very well for me. I have a Pixel and am backing up to Google Drive (I hope!). when I open the Google One App it tells me that the last backup was over a month ago and it's impossible to force an update as there is no backup now button? Is it my phone, is it due to Google Drive, is it a compatibility issue? In the meantime, I may uninstall it and try to install it again but I am unsure it will make a difference as it would be a first. IMHO, it's not a very slick app to have. It just looks like any other webpage from Google and has minimum information.

Camille Carpenter
Sep 18, 2019

The backup device doesn't seem to work. When I go into settings to start a backup, it says its offline try again later. Even though my internet is obviously just fine since i just dl'd the app. Reached out to support and they were very unhelpful, seemed unaware of amy function of this app. According to him, this app is useless since you have to go to google photos or drive to upload media... so what's the point of this app?

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Google One is a membership for expanded storage that includes extra benefits to help you get more out of Google.


can use the Google One app to:
• Manage your storage plan, which covers Google Drive, Gmail and original quality photos and videos in Google Photos.
• Automatically back up your phone. All your photos, contacts, messages, and more, will be safely backed up in the cloud. If you break, lose or upgrade your phone, you can restore everything to your new Android device.
• Contact our team of experts with just one tap. If you need help with Google products and services, our team is here for you.
• Access member benefits like Google Play credit and special hotel pricing.
• Share your plan with up to 5 family members, giving everyone more storage plus access to extra benefits.