Your timely response
to the needs of the mobile market

One place to monitor app performance, ratings & reviews, and organic growth.
Time-saving review management platform and review analytics.
Do-it-all ASO solution to acquire users organically.
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Flexible tool that meets the needs of ASO, Product, and Support.
I think it's great that AppFollow combines different areas of your app,
so that different teams can share a single tool and data.

Face

Catherine Sibirko,
ASO Expert at

Review Management

Save time dealing with reviews to increase your efficiency

Ratings & Reviews Dashboard

A unified inbox to reply to all app reviews

Automation: auto-translation, auto-tags, auto-replies

Customer support KPI and SLA tracking

Integration with help desks including Zendesk, Helpshift, Salesforce, and more

ASO & Marketing

Boost organic installs and outrank your competitors

ASO Dashboard with major KPIs

Metrics to measure ASO success

Keyword popularity trends

Keyword research automation using real-time data with difficulty score and other keyword metrics

Marketing insights on app visibility

App page optimization tools

Produсt Management

Monitor app performance and gain actionable insights

Downloads & Revenue dashboard to see the bottom line for your apps

AI-driven Voice of the Customer (VoC) tool

Custom alerts about specific reviews (bugs, feature requests, and more)

Product insights

Analytics

Enhance your data management to stay alert

All consoles data in one place

Extensive API

Customization of tags, alerts, and API calls

Integration with email, Slack, Zendesk, Tableau, Webhook, and 33 more services

All your apps
and products in one tab

Google Play, App Store, Amazon Store, Mac App Store, Microsoft Store

37 Integrations to process data where it is convenient for you:

Discover all integrations
More than 15,700 replies to reviews published per day
More than 9,350,000 keywords tracked
20% of Top Publishers
in the App Store and
Google Play use
AppFollow

Why market leaders choose AppFollow

Why over 60,000 market leaders choose AppFollow

Over 60,000 leading companies from all over the world trust AppFollow with their growth

Learn more

When we started replying to reviews from the app stores, only one agent was responding from App Store Connect and Google Play Console. We soon realized that it’s unrealistic to speed up the response time with this setup, and we switched to the Zendesk app by AppFollow. Since then we’ve grown our support team to 40 agents and can cover reviews from all the app stores right in Zendesk.

Yaroslav Demidyuk Operations Manager at Wargaming

AppFollow’s tools are effective at saving time! It only took three days to increase the number of processed reviews by 2.3 times. We were able to reduce the number of mouse clicks and now have more time to work with critical feedback: updated and featured reviews.

Kim Bokyung Customer Support Manager at Bitmango
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Being able to automatically send out responses greatly cuts down on hours needed for agents to respond to these reviews. Having folders with multiple responses makes it easy for us to not sound repetitive or robotic in our replies.

Zachery Gergurich Customer Support Manager at Discord

Flexible tool that meets the needs of ASO, Product, and Support. I think it's great that AppFollow combines different areas of your app, so that different teams can share a single tool and data.

Catherine Sibirko ASO Expert at Flo

Our goal is to reply to reviews in such a way that potential clients say, “These Joom guys are nice, friendly people! They’re going to help me when I’m in trouble.” AppFollow’s integration with Helpshift helps us do this.

Ekaterina Savelieva Head of Support at Joom
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The best tool for tracking and responding to reviews. AppFollow makes it far easier to track what customers think about your mobile apps and leave as reviews. We quickly track reviews on our product and answer users to help to resolve their issues. We love a very personal approach from the AppFollow team - all our requirements were 100% fulfilled.

Anatoly Sibatov Manager Customer Support at Wrike

AppFollow helps us to interact with customers in a faster, easier and simpler way comparing to store consoles. After 6 months of using the platform, we’ve seen a great success with estimated ROI of 850%.

Ashley Yap Customer Service Manager at Turbo VPN
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We’ve been using AppFollow for 3 years now and love it for the App Store/Play Store integration into Help Scout. As a company, we value our customers feedback and being able to reply to reviews directly from Help Scout has been a GAMECHANGER! Having different saved replies and integrating Review tags into our support email tags has been amazing.

Meagan Allers Customer Success at Marco Polo

Find growth insights on our blog

AppFollow 6.0 What's New

AppFollow 6.0

How does PicsArt increase their customer support efficiency with AppFollow and Zendesk Ratings & Reviews

How does PicsArt increase their customer support efficiency with AppFollow and Zendesk

How app reviews can grow your app's LTV and lower CPI Ratings & Reviews

How app reviews can grow your app's LTV and lower CPI

estimation stars
users

React to user feedback and market trends faster